Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Admin_Russell  | | Posted: | May 7, 2024 14:52 | | Subject: | Re: What is an incomplete set? | | Viewed: | 60 times | | Topic: | Terms and Policies | |
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BrickLink
ID CardAdmin_Russell
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Location:  USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
 |
Admin |
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| BrickLink Administrator |
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| In Terms and Policies, SylvainLS writes:
| | In Terms and Policies, Admin_Russell writes:
| | […]
USED: If instructions or box are missing, it is still considered COMPLETE if
these deficiencies are mentioned in the notes. However, for more serious
deficiencies, the listing must be marked as INCOMPLETE, and for very serious
deficiencies, it must be listed as a custom item.
|
Well, I guess the problem is in the definition of “serious” and “very serious.”
And saying “it’s on a case by case basis” won’t help those who genuinely want
to know how to list their sets without risking infringing.
(OTOH, rhetorical “what if” will still pop up anyway.)
| | NEW: If instructions or box are missing, it is INCOMPLETE at best. It may not
even be able to be listed as INCOMPLETE if the essence of the set is missing
(all the minifigures in an IP set) or if only a small portion of the whole is
present (i.e. a single minifigure or a part).
|
Wasn’t there a tolerance for new, not yet catalogued, minifigures, when only
the set entry exists (so, without an inventory yet)?
|
Yes, there was. But frankly, they should have always been listed in the Custom
section. People still use the Custom section extensively when trying to list
things early, so we know this is a viable option.
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| Author: | Familybuild | | Posted: | May 7, 2024 14:52 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 43 times | | Topic: | Buying | |
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| Hi there.
This concerns a NPB , complaint i believe instead of NSS.
By the looks of it and the understanding of what you wrote;
The seller added picking and postal , and after that you did not pay the invoice.
For future overseas and or any purchases where instant checkout is unavailable;
Use a request quote option
Instead of the Invoice.
You could try to be nice, and request a cancel when the invoice is done and you
dislike the outcome..
But request quote is without the obligation.
Have a good one.
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| Author: | Swatson217 | | Posted: | May 7, 2024 14:49 | | Subject: | Re: What is an incomplete set? | | Viewed: | 33 times | | Topic: | Terms and Policies | |
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| This whole thing is super confusing for sellers trying to do what is asked of
us. Parameters need to be clear, which they are not.
In Terms and Policies, Admin_Russell writes:
| | In Terms and Policies, yorbrick writes:
| | | | The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.
As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.
The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.
|
What is meant by this statement from the newsletter? Our Item Condition
policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.
|
USED: If instructions or box are missing, it is still considered COMPLETE if
these deficiencies are mentioned in the notes. However, for more serious
deficiencies, the listing must be marked as INCOMPLETE, and for very serious
deficiencies, it must be listed as a custom item.
NEW: If instructions or box are missing, it is INCOMPLETE at best. It may not
even be able to be listed as INCOMPLETE if the essence of the set is missing
(all the minifigures in an IP set) or if only a small portion of the whole is
present (i.e. a single minifigure or a part).
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| Author: | SylvainLS | | Posted: | May 7, 2024 14:42 | | Subject: | Re: What is an incomplete set? | | Viewed: | 40 times | | Topic: | Terms and Policies | |
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| In Terms and Policies, Admin_Russell writes:
| | […]
USED: If instructions or box are missing, it is still considered COMPLETE if
these deficiencies are mentioned in the notes. However, for more serious
deficiencies, the listing must be marked as INCOMPLETE, and for very serious
deficiencies, it must be listed as a custom item.
|
Well, I guess the problem is in the definition of “serious” and “very serious.”
And saying “it’s on a case by case basis” won’t help those who genuinely want
to know how to list their sets without risking infringing.
(OTOH, rhetorical “what if” will still pop up anyway.)
| | NEW: If instructions or box are missing, it is INCOMPLETE at best. It may not
even be able to be listed as INCOMPLETE if the essence of the set is missing
(all the minifigures in an IP set) or if only a small portion of the whole is
present (i.e. a single minifigure or a part).
|
Wasn’t there a tolerance for new, not yet catalogued, minifigures, when only
the set entry exists (so, without an inventory yet)?
|
|
| Author: | Admin_Russell | | Posted: | May 7, 2024 14:30 | | Subject: | Re: What is an incomplete set? | | Viewed: | 70 times | | Topic: | Terms and Policies | |
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BrickLink
ID CardAdmin_Russell
|
| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
|
Admin |
|
|
| BrickLink Administrator |
|
| In Terms and Policies, yorbrick writes:
| | | | The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.
As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.
The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.
|
What is meant by this statement from the newsletter? Our Item Condition
policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.
|
USED: If instructions or box are missing, it is still considered COMPLETE if
these deficiencies are mentioned in the notes. However, for more serious
deficiencies, the listing must be marked as INCOMPLETE, and for very serious
deficiencies, it must be listed as a custom item.
NEW: If instructions or box are missing, it is INCOMPLETE at best. It may not
even be able to be listed as INCOMPLETE if the essence of the set is missing
(all the minifigures in an IP set) or if only a small portion of the whole is
present (i.e. a single minifigure or a part).
|
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| Author: | LegendaryConch | | Posted: | May 7, 2024 14:27 | | Subject: | Re: Unjustified refund scam | | Viewed: | 61 times | | Topic: | Problem Order | |
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| In Problem Order, rankster writes:
| | Member SCHIRALDI from Italy is playing a trick with honest sellers!
It was already a red flag when he messaged me about the cheapest shipping option
while every info is available in my terms and during checkout too but I messaged
him all details about shipping. He also wrote in Italian but why would I limit
my buyers by the languages they speak? Well, I should have stoplisted him before
he placed an order...
Buyer claimed that 6 parts out of 120 were missing from his order. You won't
believe but these parts were the most expensive ones in the order, worth a total
of €2,44 while the whole order was €14,77. So it was already a bit strange and
I wondered if I would have missed a whole lot and I added only 4 instead of 8
of another? Hell no!
The bad feeling continued since I always double check my orders before I pack
and ship them so I rechecked my inventory and all the remaining quantities were
correct so none of the parts were missing from his order, that's 100% sure.
I also contacted one of the sellers he dealt with (positive feedback left to
the buyer) since I know the seller from a FB group of BL sellers and he confirmed
that this buyer played the same trick with him. Same method, claiming a few parts
missing from the order while they aren't, hoping to get a refund so basicly
getting a few parts for free.
Better stoplist this buyer, he would probably do the same trick with you when
ordering, you will likely refund him since it's just a few parts and a few
euros and don't want extra headache or negative feedback but he will never
stop unless someone stops him.
|
Honestly that is just insane… being an incredible cheapskate and trying to scam
the seller for a few bucks back is unreal. I would definitely stoplist him.
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| Author: | yorbrick | | Posted: | May 7, 2024 13:48 | | Subject: | Re: Unjustified refund scam | | Viewed: | 54 times | | Topic: | Problem Order | |
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| In Problem Order, rankster writes:
| | Update: after I offered him refund once he sends me back the order at his own
cost as per my return policy and I explained it to him again that my remaining
inventory is accurate which means he received all the parts he replied me the
following (translated from Italian):
"If you are sure of what you say, I take note and will keep it in mind...
I buy a lot from Brickilink... you will definitely be excluded from my favorite
sellers..."
Well, it seems I was right, it was just a cheap trick to get back a few euros
while the order was correct.
|
Stoplist them anyway.
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| Author: | CanadaFirst | | Posted: | May 7, 2024 13:40 | | Subject: | Le Sommet de la Brique / The Brick Summit | | Viewed: | 61 times | | Topic: | Announce | |
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| English bellow
Bonjour à tous!
Nous sommes fiers d’annoncer que nous organisons une exposition les 14-15 septembre
2024 (mise en place le 13) au Palais des Congrès de Montréal. Nous sommes encore
à la recherche d’exposants qui voudrait se joindre à nous (nous avons déjà 43
kiosques de réservés). Si vous êtes intéressé, veuillez nous envoyer un message
sur Bricklink pour plus de détails (à noter qu’il n’y a pas de frais d’inscription
pour les exposants).
Sylvain Tremblay
Canada First Bricks
Hi everyone!
We are proud to announce that we are organizing an exhibit on September 14-15
2024 (setup day September 13) at Le Palais des Congrès de Montréal. We are still
accepting registration for exhibitors (we already have 43 booths reserved) if
you are interested please send me a message on Bricklink for more
details (note that it is free to register as an exhibitor).
Sylvain Tremblay
Canada First Bricks
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| Author: | tonnic | | Posted: | May 7, 2024 13:24 | | Subject: | Re: Malicious code/ Scam | | Viewed: | 41 times | | Topic: | Problem | |
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| In Problem, ShipBrick writes:
| | Just to let you know I think their is some sort scam. I got emails from
From:support@brickliinks.com
Notice the double ii's.
|
Thanks for your forumpost but my advice would be: always read the forum, you
would have known it much earlier and the forum can help all of us in these matters.
|
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| Author: | Nubs_Select | | Posted: | May 7, 2024 12:43 | | Subject: | Re: Malicious code/ Scam | | Viewed: | 51 times | | Topic: | Problem | |
|
| In Problem, PlanetEarthToys writes:
| | In Problem, ShipBrick writes:
| | Just to let you know I think their is some sort scam. I got emails from
From:support@brickliinks.com
Notice the double ii's.
|
A.I. has taken over Youtube as well.. everything is now 'curated' to
what the 'robot' thinks you want to see..
|
Are they why if you search up “.” On YouTube then you get creepy results?
|
| Author: | Nubs_Select | | Posted: | May 7, 2024 12:26 | | Subject: | Re: Bricklink Program | | Viewed: | 41 times | | Topic: | General | |
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| | Try contacting lego customer service |
|
| Author: | Brickman4you | | Posted: | May 7, 2024 12:25 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 63 times | | Topic: | Buying | |
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| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
Most of your purchases seem to be from overseas, and it looks like you are in
Utah. Are you using EASYBUY or are you clicking on a wanted list and selecting
BUY ALL? There are thousands of great stores here in the US.
|
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| Author: | Nubs_Select | | Posted: | May 7, 2024 12:24 | | Subject: | Re: Debugging shipping rules | | Viewed: | 18 times | | Topic: | Selling | |
|
| | | Is there any way to debug these kind of things? Like making a fake order in my
shop?
|
You can create a second account for testing purposes
|
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| Author: | rankster | | Posted: | May 7, 2024 11:45 | | Subject: | Re: Unjustified refund scam | | Viewed: | 63 times | | Topic: | Problem Order | |
|
| Update: after I offered him refund once he sends me back the order at his own
cost as per my return policy and I explained it to him again that my remaining
inventory is accurate which means he received all the parts he replied me the
following (translated from Italian):
"If you are sure of what you say, I take note and will keep it in mind...
I buy a lot from Brickilink... you will definitely be excluded from my favorite
sellers..."
Well, it seems I was right, it was just a cheap trick to get back a few euros
while the order was correct.
|
|
| Author: | PlanetEarthToys | | Posted: | May 7, 2024 11:36 | | Subject: | Re: Malicious code/ Scam | | Viewed: | 49 times | | Topic: | Problem | |
|
| In Problem, ShipBrick writes:
| | Just to let you know I think their is some sort scam. I got emails from
From:support@brickliinks.com
Notice the double ii's.
|
A.I. has taken over Youtube as well.. everything is now 'curated' to
what the 'robot' thinks you want to see..
it's everywhere..
the 'robots' have begun the invasion & are corrupting everything...
if you start noticing 'coincidences' at every turn on the internet, you
know why now..
|
|
| Author: | PlanetEarthToys | | Posted: | May 7, 2024 11:33 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 56 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
ignore the hate replies, focus on the members who are actually trying to help
you.
if you do not want to interact or see posts from 'problem members' .
scroll down to the bottom of the page, click on 'Report a Problem, then you
will see a highlighted 'Stop List' option in the paragraph... click on
it
enter users name & put them on your stop list.
this will prevent them from buying from you, & you won't see their replies
that are only intended to demoralize & degrade you.
|
|
| Author: | ShipBrick | | Posted: | May 7, 2024 11:32 | | Subject: | Malicious code/ Scam | | Viewed: | 182 times | | Topic: | Problem | |
|
| Just to let you know I think their is some sort scam. I got emails from
From:support@brickliinks.com
Notice the double ii's.
|
|
| Author: | yorbrick | | Posted: | May 7, 2024 11:31 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 51 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
Presumably this is the transaction with TheDudes123. They have now been suspended.
You will need to file a paypal complaint.
Do yourself a favour and check feedback before buying, that seller had loads
of negative ratings from before you order was placed. And even more since.
|
|
| Author: | peregrinator | | Posted: | May 7, 2024 10:55 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 72 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back.
|
Did you file a PayPal claim, or a chargeback with your credit card if you paid
via Stripe? BrickLink can't get your money back for you.
|
| Author: | WildBricks | | Posted: | May 7, 2024 10:46 | | Subject: | Re: Newsletter Update Question Custom Sets | | Viewed: | 24 times | | Topic: | General | |
|
| In General, 1001bricks writes:
Okay, so I'm a little late to the party. Thanks for sending me the link.
|
|
| Author: | Biglesdug | | Posted: | May 7, 2024 10:44 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 56 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
I do not know what you are saying but, you have left feedback for 7 orders, 2
of which were negatives. It seems like your a bit beyond first time user.
|
|
| Author: | Tracyd | | Posted: | May 7, 2024 10:28 | | Subject: | Re: Sellers can complain and get you penalised? | | Viewed: | 71 times | | Topic: | Buying | |
|
| In Buying, JONELSEA writes:
| | Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
First off use spellcheck.
Secondly this reads that you were invoiced for less than you placed the order
for.
If so, was it because of missing pieces? If so, it is extremely bad form to
demand you continue with the purchase. Personally, I know inventory mistakes
happen and have no problem with them unless it was the reason for the order in
the first place.
Also, for your first order, you need to file a PayPal claim on it.
|
|
| Author: | JONELSEA | | Posted: | May 7, 2024 10:18 | | Subject: | Sellers can complain and get you penalised? | | Viewed: | 269 times | | Topic: | Buying | |
|
| Hi, I'm new to Bricklink, my frist order turned out to be a NSS whatever
thst is. I have uet to get my money back. Now, I've just received a compliant
from a seller for not proceeding with an order which they changed after saying
in am email theyd honour an invoice they sent to me for less then they were asking.
No, now thank you Bricklink. Not cool. I wish to make a complaint to Bricklink
for these experiences.These rules and obligstions are not clear enough for first
time users of bricklink.
|
|
| Author: | rankster | | Posted: | May 7, 2024 10:17 | | Subject: | Unjustified refund scam | | Viewed: | 187 times | | Topic: | Problem Order | |
|
| Member SCHIRALDI from Italy is playing a trick with honest sellers!
It was already a red flag when he messaged me about the cheapest shipping option
while every info is available in my terms and during checkout too but I messaged
him all details about shipping. He also wrote in Italian but why would I limit
my buyers by the languages they speak? Well, I should have stoplisted him before
he placed an order...
Buyer claimed that 6 parts out of 120 were missing from his order. You won't
believe but these parts were the most expensive ones in the order, worth a total
of €2,44 while the whole order was €14,77. So it was already a bit strange and
I wondered if I would have missed a whole lot and I added only 4 instead of 8
of another? Hell no!
The bad feeling continued since I always double check my orders before I pack
and ship them so I rechecked my inventory and all the remaining quantities were
correct so none of the parts were missing from his order, that's 100% sure.
I also contacted one of the sellers he dealt with (positive feedback left to
the buyer) since I know the seller from a FB group of BL sellers and he confirmed
that this buyer played the same trick with him. Same method, claiming a few parts
missing from the order while they aren't, hoping to get a refund so basicly
getting a few parts for free.
Better stoplist this buyer, he would probably do the same trick with you when
ordering, you will likely refund him since it's just a few parts and a few
euros and don't want extra headache or negative feedback but he will never
stop unless someone stops him.
|
|
|
| Author: | starbeanie | | Posted: | May 7, 2024 10:10 | | Subject: | Re: What is an incomplete set? | | Viewed: | 35 times | | Topic: | Terms and Policies | |
|
| "How exactly does NEW complete differ from NEW sealed? The tape is broken?"
Sealed - Set is brand new, with unopened factory seals intact, all inner bags
and contents presumably sealed, intact, complete and untampered with as shipped
by the manufacturer. The seller cannot guarantee that a sealed set is complete.
Complete - Contents are brand new and may have been removed from their plastic
bags and handled for inventorying purposes only. Includes all contents that originally
came with set including extra parts, stickers, instructions (if any) and original
box/packaging.
Incomplete - Contents are brand new but may have been removed from plastic bags
for inventory purposes or to remove other contents from the set. The set is missing
some of the contents, instructions or original box/packaging. The description
should clearly state what exactly is missing.
In Terms and Policies, BrickDeals writes:
| | In Terms and Policies, yorbrick writes:
| | This comes from the May newsletter. I am now totally confused.
Listing incomplete sets
Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.
When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.
Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.
OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot. What is an incomplete set. It says this policy change (?) is to keep the
price guide precise for sellers, but what are you comparing when looking at incomplete
sets?
If a set has 10 minifigures, and is missing 1, is it an incomplete set? What
about 5, or 9. According to the official statement missing all 10 is not an incomplete
set but a custom lot. So where is tge critical point?
Same with parts, how much can be missing and still be an incomplete set? And
if someone else has sold an incomplete set, how do I know how complete/incomplete
it was?
This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.
|
I had a NEW set sealed in original polybags with instructions, just missing the
original box, and it got pulled. And yet USED complete can be listed without
the box.
I don't know why a set can't be listed as complete if it is only missing
the box or even the instructions.
The box is not necessary to the set, and the instructions can be downloaded directly
from LEGO.
How exactly does NEW complete differ from NEW sealed? The tape is broken?
This becomes a problem when seller wants to sell sets without boxes for more
efficient shipping.
|
|
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| Author: | WildBricks | | Posted: | May 7, 2024 09:58 | | Subject: | Re: Newsletter Update Question Custom Sets | | Viewed: | 24 times | | Topic: | General | |
|
| Once posted the picture order scrambled. Makes my initial post a bit difficult
to follow. Sure would be great if there was an edit button.....
|
|
| Author: | WildBricks | | Posted: | May 7, 2024 09:56 | | Subject: | Newsletter Update Question Custom Sets | | Viewed: | 71 times | | Topic: | General | |
|
| So, I have sets that are missing minifigs and need to be changed from incomplete
to custom. (see pic 1) Does that mean I need to delete each and every one and
relist them or is there a way to update the listing to change that status or
add a custom tag? (see pic 2) If I can update, what is the new code that I need
to put into the condition box? Shouldn't there be a check box that allows
me to add the tag 'custom' to the listing?
Furthermore, if I want to search for a set w/out the minifigs or a 'custom'
listing shouldn't there be a check box or a filter that allows that option?
(see pic 3)
Current policy for NEW:
Incomplete - Contents are brand new, but may have been removed from
plastic bags for inventory purposes or to remove other contents from the set.
The set is missing some of the contents, instructions or original box/packaging.
The description should clearly state what exactly is missing. (see pic 4)
No where in that policy does it EXPLICITLY say that minifigs must be included.
By adding the last sentence you are giving the seller permission to list sets
without minifigs. Additionally, the policy says: or to remove other contents
from the set. What else are you removing if not the minifigs? Does that mean
that sets that have had their stickers removed must be listed as CUSTOM as well?
What about partial sets? (ex: a set that is missing 1 of 4 bags. The other 3
bags are still sealed, does this then need to go under the CUSTOM listing?)
Current policy for USED:
Incomplete - Set is missing items. Description should state what exactly
is missing. (see pic 6)
Again: no where does it EXPLICITLY say minifigs must be included.
On top of these questions, custom items MUST include CUSTOM images.
What you are talking about is a complete change in the way sets are listed for
sale. The number of sets that will disappear from the market into the foggy land
of custom (as in UNSEARCHABLE, see pics 7 & 8) is so gigantic as to be completely
landscape altering.
Why not simply add a checkbox without minifigs, why turn the entire set
catalog upside down? I have no problems letting buyers know that the minifigs
are missing. I have no problems making the price guide more precise. This entire
change feels like a mandate from LEGO on high and not a planned change or requested
change from the community. It feels sloppy, incomplete, and poorly thought out.
|
|
|
| Author: | Ossdorp | | Posted: | May 7, 2024 09:19 | | Subject: | Re: Bricklink Program | | Viewed: | 33 times | | Topic: | General | |
|
| Hi,
That is the only account I have or ever had.
So that isn’t it.
Other orders are there.
Kind regards,
Tim
General, Stellar writes:
| | In General, Ossdorp writes:
| | Hi all,
I have gotten an email that the Bricklink Program products will be send in three
months.
That sounds good, but i have forgotten my order.
Can I find those orders some where?
In Bricklink I find nothing and in my Lego-account either.
In the email is no link or something. Only the message that I must check the
address and payment method.
There is a button somewhere in Bricklink with "my Pre-order", but that
leads to the Lego site, where I can't find the pre-orders.
Can anyone help me to find my pre-orders?
Probably very simple and jsut in my face 
Kind regards,
Tim
|
It should show on the LEGO site, I can see all my orders from many years ago,
maybe you are logged in there with a different account than the one you did the
purchase?
|
|
|
| Author: | Andy_Bell | | Posted: | May 7, 2024 08:28 | | Subject: | Re: Bricklink activity project | | Viewed: | 33 times | | Topic: | Announce | |
|
| In Announce, Maxzack1 writes:
| | Hi guys so we all no there’s a studio activity going on it the s2 mini build
competition so I made my own activity it build your best ship who would win find
out, read the description.
First the part limit 400 or 10 it’s your choice you can make a mini or you can
make it bigger You can also add some stickers, but it do not a random stickers
only the ship stickers you can also add some details to make a ship even good
Next how to submit first come to this link that I just sending it to you guys
and then you add me the picture and then I will see and I will give you a sticker
like this
Last and then wait for it. If you win, you will get a golden badge if you lose
your going to silver one kind of in the second place hope you I can’t wait to
see your projects.
Then here’s one example of what I made.
Then. This is what I build on the studio activity, mini build competition series
2 this is an example please do not copy that because I made it I don’t want nobody
to know that you actually made it but I actually made it so do not copy.
|
Is this AI generated text?
|
|
| Author: | Stellar | | Posted: | May 7, 2024 06:36 | | Subject: | Re: Bricklink Program | | Viewed: | 36 times | | Topic: | General | |
|
| In General, Ossdorp writes:
| | Hi all,
I have gotten an email that the Bricklink Program products will be send in three
months.
That sounds good, but i have forgotten my order.
Can I find those orders some where?
In Bricklink I find nothing and in my Lego-account either.
In the email is no link or something. Only the message that I must check the
address and payment method.
There is a button somewhere in Bricklink with "my Pre-order", but that
leads to the Lego site, where I can't find the pre-orders.
Can anyone help me to find my pre-orders?
Probably very simple and jsut in my face
Kind regards,
Tim
|
It should show on the LEGO site, I can see all my orders from many years ago,
maybe you are logged in there with a different account than the one you did the
purchase?
|
|
| Author: | Ossdorp | | Posted: | May 7, 2024 05:52 | | Subject: | Bricklink Program | | Viewed: | 132 times | | Topic: | General | |
|
| Hi all,
I have gotten an email that the Bricklink Program products will be send in three
months.
That sounds good, but i have forgotten my order.
Can I find those orders some where?
In Bricklink I find nothing and in my Lego-account either.
In the email is no link or something. Only the message that I must check the
address and payment method.
There is a button somewhere in Bricklink with "my Pre-order", but that
leads to the Lego site, where I can't find the pre-orders.
Can anyone help me to find my pre-orders?
Probably very simple and jsut in my face
Kind regards,
Tim
|
|
| Author: | BrickedPete | | Posted: | May 7, 2024 05:28 | | Subject: | Re: Debugging shipping rules | | Viewed: | 33 times | | Topic: | Selling | |
|
| Ok, I think I understand it.
One of the items ordered was the Death Star II: https://www.bricklink.com/v2/catalog/catalogitem.page?S=40591-1#T=S&O={%22iconly%22:0}
Dimensions are listed as 13.8 x 26 x 6cm. I am guessing this is the original
box size.
My only available shipping method for the person ordering had a max depth of
3cm (because that is technically an envelope and not a package in many EU countries)
It looks like Bricklink is taking the original box dimensions, even if there
is no box (which happens a lot for used sets).
I have removed the package restrictions for now, since "the envelope trick"
is now just as expensive as shipping packages in most cases anyway.
Thanks,
Peter
In Selling, Ziegelmeister writes:
| | In Selling, BrickedPete writes:
| | I have recently had two orders where the shipping method was marked "Request
for invoice (backup method)".
Is this an option that is always available on the checkout page?
I am trying to figure out why it looks like it was not possible to automatically
generate the invoice. Going over my shipping method, I noticed that there was
a fairly strict limit on the box size (3cm height) and the items sold were complete
sets.
The size in the Bricklink catalogue is obviously larger.
Could that have been the issue?
Is there any way to debug these kind of things? Like making a fake order in my
shop?
Thanks,
Peter
|
It might have exceeded the dimensions, but we'd need more information. What
set was it and what is your largest shipping option you have and do you have
it set for Max Dimensions or Total Dimensions? I personally prefer the "max
dimension" option a I reuse the boxes from LEGO which come in a variety of
standard sizes.
If you measure the exterior of these boxes, back out .5 inches (1cm?) so that
you have the interior dimensionsfor the product to fit inside.
|
|
|
| Author: | infinibrix | | Posted: | May 7, 2024 05:12 | | Subject: | Re: What is an incomplete set? | | Viewed: | 52 times | | Topic: | Terms and Policies | |
|
| In Terms and Policies, Admin_Russell writes:
| | Items listed as NEW must contain the original packaging and instructions.
|
When it comes to NEW incomplete sets it is much easier for Bricklink to be more
specific about exactly what must be included since the seller has ALL parts to
hand at the point of splitting the set
Personally I think the minifigures and their associated weapons/accessories should
be the only valid items to split from a sealed set along with any other animal,
creature, robot that has its own catalog entry. Whether the sellers chooses to
include some of these items in their incomplete set should be at sellers discretion
and can be mentioned in the notes but I don't believe any parts integral
to the
actual build should ever be split and listed as incomplete and I would go as
far as saying that there should never be a valid reason to have an Architecture
set for example listed as new incomplete
|
|
| Author: | Ziegelmeister | | Posted: | May 7, 2024 05:10 | | Subject: | Re: Debugging shipping rules | | Viewed: | 26 times | | Topic: | Selling | |
|
| In Selling, BrickedPete writes:
| | I have recently had two orders where the shipping method was marked "Request
for invoice (backup method)".
Is this an option that is always available on the checkout page?
I am trying to figure out why it looks like it was not possible to automatically
generate the invoice. Going over my shipping method, I noticed that there was
a fairly strict limit on the box size (3cm height) and the items sold were complete
sets.
The size in the Bricklink catalogue is obviously larger.
Could that have been the issue?
Is there any way to debug these kind of things? Like making a fake order in my
shop?
Thanks,
Peter
|
It might have exceeded the dimensions, but we'd need more information. What
set was it and what is your largest shipping option you have and do you have
it set for Max Dimensions or Total Dimensions? I personally prefer the "max
dimension" option a I reuse the boxes from LEGO which come in a variety of
standard sizes.
If you measure the exterior of these boxes, back out .5 inches (1cm?) so that
you have the interior dimensionsfor the product to fit inside.
|
|
| Author: | TDAT | | Posted: | May 7, 2024 04:51 | | Subject: | ! TDAT Coupon Week ! | | Viewed: | 96 times | | Topic: | Sales | |
|
| Coupon Week in this week!
For B2B partners: HALF shipping cost + ONLY 1% PP fee!
For private individuals: FREE shipping + ONLY 1% PP fee!
To activate discounts, plaese enter this code in the order notes: TDATCW
Thank you for your listening!
TDAT
|
|
| Author: | BrickedPete | | Posted: | May 7, 2024 04:28 | | Subject: | Debugging shipping rules | | Viewed: | 68 times | | Topic: | Selling | |
|
| I have recently had two orders where the shipping method was marked "Request
for invoice (backup method)".
Is this an option that is always available on the checkout page?
I am trying to figure out why it looks like it was not possible to automatically
generate the invoice. Going over my shipping method, I noticed that there was
a fairly strict limit on the box size (3cm height) and the items sold were complete
sets.
The size in the Bricklink catalogue is obviously larger.
Could that have been the issue?
Is there any way to debug these kind of things? Like making a fake order in my
shop?
Thanks,
Peter
|
|
| Author: | BrickDeals | | Posted: | May 7, 2024 04:02 | | Subject: | Re: What is an incomplete set? | | Viewed: | 41 times | | Topic: | Terms and Policies | |
|
| In Terms and Policies, yorbrick writes:
| | This comes from the May newsletter. I am now totally confused.
Listing incomplete sets
Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.
When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.
Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.
OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot. What is an incomplete set. It says this policy change (?) is to keep the
price guide precise for sellers, but what are you comparing when looking at incomplete
sets?
If a set has 10 minifigures, and is missing 1, is it an incomplete set? What
about 5, or 9. According to the official statement missing all 10 is not an incomplete
set but a custom lot. So where is tge critical point?
Same with parts, how much can be missing and still be an incomplete set? And
if someone else has sold an incomplete set, how do I know how complete/incomplete
it was?
This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.
|
I had a NEW set sealed in original polybags with instructions, just missing the
original box, and it got pulled. And yet USED complete can be listed without
the box.
I don't know why a set can't be listed as complete if it is only missing
the box or even the instructions.
The box is not necessary to the set, and the instructions can be downloaded directly
from LEGO.
How exactly does NEW complete differ from NEW sealed? The tape is broken?
This becomes a problem when seller wants to sell sets without boxes for more
efficient shipping.
|
|
| Author: | iprice | | Posted: | May 7, 2024 03:39 | | Subject: | Re: Minimum Order | | Viewed: | 39 times | | Topic: | Buying | |
|
| In Buying, Shiny_Stuff writes:
| | | | How could you not need more Lego?
|
Exactly. I have a hard time ONLY spending £5
Somebody else here coined the BrickLink phrase "Need 1, buy 12"
and I have always tried to live up to that. haha
https://www.bricklink.com/message.asp?ID=1388469
____
|
This is the way!
|
| Author: | yorbrick | | Posted: | May 7, 2024 03:11 | | Subject: | Re: Bricklink activity project | | Viewed: | 43 times | | Topic: | Announce | |
|
| | That ship looks like it would sink. |
|
| Author: | yorbrick | | Posted: | May 7, 2024 03:10 | | Subject: | Re: What is an incomplete set? | | Viewed: | 55 times | | Topic: | Terms and Policies | |
|
| In Terms and Policies, Admin_Russell writes:
| | In Terms and Policies, Admin_Russell writes:
| | In Terms and Policies, yorbrick writes:
| | This comes from the May newsletter. I am now totally confused.
Listing incomplete sets
Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.
When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.
Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.
OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot. What is an incomplete set. It says this policy change (?) is to keep the
price guide precise for sellers, but what are you comparing when looking at incomplete
sets?
If a set has 10 minifigures, and is missing 1, is it an incomplete set? What
about 5, or 9. According to the official statement missing all 10 is not an incomplete
set but a custom lot. So where is tge critical point?
Same with parts, how much can be missing and still be an incomplete set? And
if someone else has sold an incomplete set, how do I know how complete/incomplete
it was?
This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.
|
|
The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.
As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.
The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.
|
What is meant by this statement from the newsletter? Our Item Condition
policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.
It is wrong for new sets and wrong for used sets.
Obviously we don't know who wrote that statement, or if anyone proof read
it before sending it out in a newsletter, but at best it is very misleading and
at worst just plain wrong.
|
|
| Author: | zorbanj | | Posted: | May 6, 2024 20:45 | | Subject: | Re: What is an incomplete set? | | Viewed: | 74 times | | Topic: | Terms and Policies | |
|
| In Terms and Policies, Admin_Russell writes:
| |
The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.
|
That's a relief!
| | As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete.
Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.
The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.
|
Any plans on enabling the Share Wanted List function? The "Feature Coming
Soon!" note has been there for years. If a buyer is interested in an incomplete
set it would make things easier if a seller could share a wanted list of the
missing pieces for the incomplete set. The buyer could then quickly see what's
missing and/or price it out.
|
|
| Author: | 1001bricks | | Posted: | May 6, 2024 20:36 | | Subject: | Re: What is an incomplete set? | | Viewed: | 52 times | | Topic: | Terms and Policies | |
|
| In Terms and Policies, Admin_Russell writes:
| | In Terms and Policies, Admin_Russell writes:
| | In Terms and Policies, yorbrick writes:
| | This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.
|
|
The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.
As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.
|
I didn't understand at all the most recent one (about this subject, at least),
and apparently I'm not alone 
Now you've got another task Russell: to write the Newsletters!
I'm sure you're happy.
|
|
| Author: | LarrysBlocks | | Posted: | May 6, 2024 20:34 | | Subject: | Re: Check out my new store | | Viewed: | 41 times | | Topic: | New Stores | |
|
| In New Stores, Nubs_Select writes:
| | Welcome to bricklink!
Used items do have lots of demand and do sell but take more time to list.
Also you have
"We are not responsible for lost or stolen items."
which you may want to change as the seller is fully responsible for the package
until tracking marks it as delivered
|
I'll change that now, I didn't think about that honestly. Thank you so
much for your input.
|
| Author: | UTLF | | Posted: | May 6, 2024 20:28 | | Subject: | Re: What is an incomplete set? | | Viewed: | 38 times | | Topic: | Terms and Policies | |
|
| Custom lots have the worst visibility, you might as well just part out the incomplete
set or throw it up on ebay
|
|
| Author: | jonwil | | Posted: | May 6, 2024 20:11 | | Subject: | Re: What is an incomplete set? | | Viewed: | 36 times | | Topic: | Terms and Policies | |
|
| At what point does it stop counting as an "incomplete" set?
For example if someone listed a as "incomplete, missing the
green roof part" is that still valid as an "incomplete" set? (even
though its missing the only part that makes the set unique)
Or if someone listed a as "incomplete, missing Boba Fett"
(but with all the other minifigs and parts), is that still valid as an "incomplete"
set?
Or if someone listed a as "incomplete, missing dark red
car and criminal minifig", is that still valid as an "incomplete"
set?
|
|
| Author: | UTLF | | Posted: | May 6, 2024 19:55 | | Subject: | Re: Bricklink activity project | | Viewed: | 45 times | | Topic: | Announce | |
|
| Sounds great!
Here's my entry, thanks for running this!
|
|
| Author: | Nubs_Select | | Posted: | May 6, 2024 19:44 | | Subject: | Re: Check out my new store | | Viewed: | 44 times | | Topic: | New Stores | |
|
| Welcome to bricklink!
Used items do have lots of demand and do sell but take more time to list.
Also you have
"We are not responsible for lost or stolen items."
which you may want to change as the seller is fully responsible for the package
until tracking marks it as delivered
|
|
| Author: | axaday | | Posted: | May 6, 2024 19:42 | | Subject: | Re: What is an incomplete set? | | Viewed: | 56 times | | Topic: | Terms and Policies | |
|
| In Terms and Policies, Admin_Russell writes:
| | | | | | This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.
|
|
The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.
As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.
The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.
|
The newsletter was badly written. It definitely looked to me like a new policy
intended to drive incomplete sets from Bricklink to eBay.
|
|
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