Discussion Forum: Terms and Policies: Message 1468460
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 Author: Swatson217 View Messages Posted By Swatson217
 Posted: May 7, 2024 14:49
 Subject: Re: What is an incomplete set?
 Viewed: 33 times
 Topic: Terms and Policies
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Swatson217 (490)

Location:  USA, Maryland
Member Since Contact Type Status
Jul 1, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The BrickWitch
This whole thing is super confusing for sellers trying to do what is asked of
us. Parameters need to be clear, which they are not.


In Terms and Policies, Admin_Russell writes:
  In Terms and Policies, yorbrick writes:

  
  The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.

As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.

The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.

What is meant by this statement from the newsletter? Our Item Condition
policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.


USED: If instructions or box are missing, it is still considered COMPLETE if
these deficiencies are mentioned in the notes. However, for more serious
deficiencies, the listing must be marked as INCOMPLETE, and for very serious
deficiencies, it must be listed as a custom item.

NEW: If instructions or box are missing, it is INCOMPLETE at best. It may not
even be able to be listed as INCOMPLETE if the essence of the set is missing
(all the minifigures in an IP set) or if only a small portion of the whole is
present (i.e. a single minifigure or a part).

Message is in Reply To:

View Thread Re: What is an incomplete set? - Admin_Russell
[...] [...] USED: If instructions or box are missing, it is still considered COMPLETE if these deficiencies are mentioned in the notes. However, for more serious deficiencies, [...]
(11 days ago, May 7, 2024, to Terms and Policies)

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