Discussion Forum: Selling: Message 1468357
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 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: May 7, 2024 05:10
 Subject: Re: Debugging shipping rules
 Viewed: 26 times
 Topic: Selling
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Ziegelmeister (225)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
In Selling, BrickedPete writes:
  I have recently had two orders where the shipping method was marked "Request
for invoice (backup method)".

Is this an option that is always available on the checkout page?

I am trying to figure out why it looks like it was not possible to automatically
generate the invoice. Going over my shipping method, I noticed that there was
a fairly strict limit on the box size (3cm height) and the items sold were complete
sets.
The size in the Bricklink catalogue is obviously larger.

Could that have been the issue?

Is there any way to debug these kind of things? Like making a fake order in my
shop?


Thanks,
Peter

It might have exceeded the dimensions, but we'd need more information. What
set was it and what is your largest shipping option you have and do you have
it set for Max Dimensions or Total Dimensions? I personally prefer the "max
dimension" option a I reuse the boxes from LEGO which come in a variety of
standard sizes.

If you measure the exterior of these boxes, back out .5 inches (1cm?) so that
you have the interior dimensionsfor the product to fit inside.

Message is in Reply To:

View Thread Debugging shipping rules - BrickedPete (38)
I have recently had two orders where the shipping method was marked "Request for invoice (backup method)". Is this an option that is always available on the checkout [...]
(12 days ago, May 7, 2024, to Selling)

Message Has 1 Reply:

View Thread Re: Debugging shipping rules - BrickedPete (38)
Ok, I think I understand it. One of the items ordered was the Death Star II: (URL) Dimensions are listed as 13.8 x 26 x 6cm. I am guessing this is the original box size. My [...]
(12 days ago, May 7, 2024, to Selling)

5 Messages in this Thread:

 Msg 1 - BrickedPete (38) 12 days ago May 7, 2024 to Selling
 Msg 2 « - Ziegelmeister (225) 12 days ago May 7, 2024 to Selling
 Msg 3 - BrickedPete (38) 12 days ago May 7, 2024 to Selling
 Msg 4 - Nubs_Select (3783) 12 days ago May 7, 2024 to Selling
 Msg 5 - cosmicray (3492) 11 days ago May 7, 2024 to Selling

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