  
| Author: | rankster  | | Posted: | May 7, 2024 10:17 | | Subject: | Unjustified refund scam | | Viewed: | 187 times | | Topic: | Problem Order | |
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| Member SCHIRALDI from Italy is playing a trick with honest sellers!
It was already a red flag when he messaged me about the cheapest shipping option
while every info is available in my terms and during checkout too but I messaged
him all details about shipping. He also wrote in Italian but why would I limit
my buyers by the languages they speak? Well, I should have stoplisted him before
he placed an order...
Buyer claimed that 6 parts out of 120 were missing from his order. You won't
believe but these parts were the most expensive ones in the order, worth a total
of €2,44 while the whole order was €14,77. So it was already a bit strange and
I wondered if I would have missed a whole lot and I added only 4 instead of 8
of another? Hell no!
The bad feeling continued since I always double check my orders before I pack
and ship them so I rechecked my inventory and all the remaining quantities were
correct so none of the parts were missing from his order, that's 100% sure.
I also contacted one of the sellers he dealt with (positive feedback left to
the buyer) since I know the seller from a FB group of BL sellers and he confirmed
that this buyer played the same trick with him. Same method, claiming a few parts
missing from the order while they aren't, hoping to get a refund so basicly
getting a few parts for free.
Better stoplist this buyer, he would probably do the same trick with you when
ordering, you will likely refund him since it's just a few parts and a few
euros and don't want extra headache or negative feedback but he will never
stop unless someone stops him.
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Message Has 2 Replies:  Re: Unjustified refund scam - rankster (1914) | Update: after I offered him refund once he sends me back the order at his own cost as per my return policy and I explained it to him again that my remaining inventory is accurate [...]
(11 days ago, May 7, 2024, to Problem Order) |
Re: Unjustified refund scam - LegendaryConch (35) | [...] Honestly that is just insane… being an incredible cheapskate and trying to scam the seller for a few bucks back is unreal. I would definitely stoplist him.
(11 days ago, May 7, 2024, to Problem Order) |
4 Messages in this Thread: Msg 1 « - rankster (1914) 11 days ago May 7, 2024 to Problem Order
 Msg 2 - rankster (1914) 11 days ago May 7, 2024 to Problem Order
  Msg 3 - yorbrick (1185) 11 days ago May 7, 2024 to Problem Order
Msg 4 - LegendaryConch (35) 11 days ago May 7, 2024 to Problem Order
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Austria, Wien
