  
| Author: | yorbrick  | | Posted: | May 7, 2024 03:10 | | Subject: | Re: What is an incomplete set? | | Viewed: | 55 times | | Topic: | Terms and Policies | |
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| In Terms and Policies, Admin_Russell writes:
| | In Terms and Policies, Admin_Russell writes:
| | In Terms and Policies, yorbrick writes:
| | This comes from the May newsletter. I am now totally confused.
Listing incomplete sets
Let's talk about incomplete listings! Our Item Condition policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.
When you list sets that are missing minifigures or just the minifigures from
a set, they should not be listed as an incomplete set. They are qualified as
'Custom items'. The process for listing them is the same, except that
you should check the 'Custom item' check box, as shown below.
Listing items as 'Custom' not only helps buyers in their search for specific
items, but it also helps keep our price guide more precise for sellers.
OK, so it seems if you remove the minifigures from a set, or sell part of a set,
that set can no longer be listed as incomplete but has to be listed as a custom
lot. What is an incomplete set. It says this policy change (?) is to keep the
price guide precise for sellers, but what are you comparing when looking at incomplete
sets?
If a set has 10 minifigures, and is missing 1, is it an incomplete set? What
about 5, or 9. According to the official statement missing all 10 is not an incomplete
set but a custom lot. So where is tge critical point?
Same with parts, how much can be missing and still be an incomplete set? And
if someone else has sold an incomplete set, how do I know how complete/incomplete
it was?
This seems to be a huge policy change, especially the part that an incomplete
set can only be missing the box and instructions. That was previously allowed
under the definition of a used but complete set, and my understanding was that
a used set could be complete if it was missing just the box and/or instructions,
but a seller should add comments to say these were missing.
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The newsletter does not mention a change either in the policy or the enforcement
of the policy. Nothing has changed in that regard.
As a ball-park figure, if a listing has less than 80% of the complete set contents,
it shouldn't be listed as incomplete. Another rule of thumb - everything
essential to the character of the set must be present, so for example, the signature
printed tile in Architecture sets must be included to list the set as INcomplete.
The newsletter was highlighting the most common problem with incomplete listings,
of which most are in USED condition. New items have different rules. Sets missing
instructions or boxes do not need to be listed as incomplete if these deficiencies
are mentioned in the notes - for USED items. Items listed as NEW must contain
the original packaging and instructions.
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What is meant by this statement from the newsletter? Our Item Condition
policy only allows
certain parts of a set to be missing, such as instructions or original packaging,
to qualify it as Incomplete.
It is wrong for new sets and wrong for used sets.
Obviously we don't know who wrote that statement, or if anyone proof read
it before sending it out in a newsletter, but at best it is very misleading and
at worst just plain wrong.
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Message is in Reply To:  Re: What is an incomplete set? - Admin_Russell | [...] The newsletter does not mention a change either in the policy or the enforcement of the policy. Nothing has changed in that regard. As a ball-park figure, if a listing [...]
(12 days ago, May 6, 2024, to Terms and Policies) |
Message Has 1 Reply: | Re: What is an incomplete set? - Admin_Russell | [...] [...] USED: If instructions or box are missing, it is still considered COMPLETE if these deficiencies are mentioned in the notes. However, for more serious deficiencies, [...]
(11 days ago, May 7, 2024, to Terms and Policies) |
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