Author:  BrickedPete  Posted:  May 7, 2024 04:28  Subject:  Debugging shipping rules  Viewed:  68 times  Topic:  Selling Cancel Reply

BrickLink ID Card BrickedPete (38) Location:  Belgium, Oost-Vlaanderen Member Since Contact Type Status Aug 17, 2017 Seller Store: Peter's Bricks

I have recently had two orders where the shipping method was marked "Request for invoice (backup method)". Is this an option that is always available on the checkout page? I am trying to figure out why it looks like it was not possible to automatically generate the invoice. Going over my shipping method, I noticed that there was a fairly strict limit on the box size (3cm height) and the items sold were complete sets. The size in the Bricklink catalogue is obviously larger. Could that have been the issue? Is there any way to debug these kind of things? Like making a fake order in my shop? Thanks, Peter

Message Has 2 Replies:

Re: Debugging shipping rules - Ziegelmeister (225)

[...] It might have exceeded the dimensions, but we'd need more information. What set was it and what is your largest shipping option you have and do you have it set for [...] (12 days ago, May 7, 2024, to Selling)

Re: Debugging shipping rules - Nubs_Select (3783)

[...] You can create a second account for testing purposes (11 days ago, May 7, 2024, to Selling)

5 Messages in this Thread:

 Msg 1 « - BrickedPete (38) 12 days ago May 7, 2024 to Selling
 Msg 2 - Ziegelmeister (225) 12 days ago May 7, 2024 to Selling
 Msg 3 - BrickedPete (38) 12 days ago May 7, 2024 to Selling
 Msg 4 - Nubs_Select (3783) 11 days ago May 7, 2024 to Selling
 Msg 5 - cosmicray (3492) 11 days ago May 7, 2024 to Selling