Discussion Forum: Help
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 Author: joosthi View Messages Posted By joosthi
 Posted: May 3, 2024 06:26
 Subject: lego studio
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 Topic: Help
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joosthi (4)

Location:  Belgium
Member Since Contact Type Status
Dec 20, 2023 Contact Member Buyer
Buying Privileges - OK
what does a ! in yellow mean in the parts list?
 Author: Amilia View Messages Posted By Amilia
 Posted: May 2, 2024 11:36
 Subject: Does this sticker only on white Tile
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 Topic: Help
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Amilia (89)

Location:  Norway, Rogaland
Member Since Contact Type Status
Nov 23, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Amilia
I located it to be used on a white tile 2x2 in set 266.

I'm sorting out a lot and find 3 of the same sticker on a yellow tile.

There a few mistakes stickers on wrong bricks - that's why I womder.

Hope anyone know

Bjørge
 
 Author: Chris_138 View Messages Posted By Chris_138
 Posted: May 2, 2024 10:15
 Subject: Confirmation code required
 Viewed: 84 times
 Topic: Technical Issues
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Chris_138 (868)

Location:  France, Bourgogne-Franche-Comté
Member Since Contact Type Status
Sep 28, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A la Brique de Marie
Hi impossible to receive e-mail of Confirmation code OTP

received it this morning.
Nothing since a few hours

Chris
 Author: SezaR View Messages Posted By SezaR
 Posted: May 2, 2024 06:04
 Subject: What is this part really?b
 Viewed: 205 times
 Topic: Help
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SezaR (1395)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sezar's trains
See photos.
 




 Author: JMBricks21 View Messages Posted By JMBricks21
 Posted: May 1, 2024 19:57
 Subject: Duplicate line items in order
 Viewed: 74 times
 Topic: Technical Issues
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JMBricks21 (308)

Location:  USA, Maryland
Member Since Contact Type Status
Mar 30, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Jumpin' Monkey Bricks
I just received an order, and every item that was ordered shows up as two lines
with the exact same number of items ordered and the exact same number of items
remaining in my inventory (partial image below). The total number of items (136)
at the bottom adds up to the sum of all the lines, including the duplicates.
This seems to be a problem, as it indicates I have twice as many items available.
However, when I check my inventory, it matches a single line, not the sum of
the two lines. For example, I had 38 black technic axles, and the buyer appears
to have ordered 2x17=34, but my inventory says I still have 21 left. The total
cost of the order amounts to all the items, including the duplicates. Anyone
else ever have this issue?

Thanks in advance.

Adam
 
 Author: Luloma View Messages Posted By Luloma
 Posted: May 1, 2024 19:28
 Subject: Shell logo pattern (sticker)
 Viewed: 74 times
 Topic: Help
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Luloma (736)

Location:  Italy, Lombardia
Member Since Contact Type Status
Jan 23, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Martins bricks
I was unable to trace this little shell sticker… does anyone know something about?
I’ve put one tile 1x2 for comparison.
 
 Author: crystal_king_ View Messages Posted By crystal_king_
 Posted: May 1, 2024 08:13
 Subject: Need help for element decoration retrieval
 Viewed: 56 times
 Topic: Help
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crystal_king_ (0)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 13, 2022 Contact Member Buyer
Buying Privileges - OK
So basically I need to get a file of the flat image printed on MetalBeard’s hat,
the element is in studio, what I need help with is getting my hands on the texture,
which i have no idea how to go about.
 Author: HattedGhost View Messages Posted By HattedGhost
 Posted: May 1, 2024 02:16
 Subject: rECNTLY BROUGHT STUFF FROM AFOL TV AND IT SAY
 Viewed: 138 times
 Topic: Help
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HattedGhost (2)

Location:  Australia, Western Australia
Member Since Contact Type Status
Mar 4, 2024 Contact Member Buyer
Buying Privileges - OK
NULL WHEN UPLAODING PART FILE
 Author: Brickspert_AU View Messages Posted By Brickspert_AU
 Posted: Apr 30, 2024 05:47
 Subject: Login from new device email
 Viewed: 78 times
 Topic: Technical Issues
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Brickspert_AU (183)

Location:  Australia, Tasmania
Member Since Contact Type Status
Apr 29, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickspert
Hi all, not sure if this is normal (as I'm writing this it occurs to me that
it probably is), but I got a Login from new device email today (yes I logged
in, but it was the same browser I always use) the email came through about an
hour after I logged in and the time stated in the email was also about an hour
after I logged in.
It's more so the time in the email that says when the new log in was detected
that has me concerned ( I know emails can take a while to come through).
The time discrepancy could be due to time zones (email time is in UTC and I am
AEST).
What does everyone think about this?
 Author: Metalizor View Messages Posted By Metalizor
 Posted: Apr 29, 2024 17:39
 Subject: Friend can’t log into account
 Viewed: 126 times
 Topic: Technical Issues
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Metalizor (5)

Location:  USA, Louisiana
Member Since Contact Type Status
May 22, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: NOLA Brick
My friend cannot log into her account. It kept telling her invalid email or password
and when she went to reset her password by using the email she signed up with.
It would claim that the email address doesn’t exist. She recently created a new
account with the exact same username password and email but all of the saved
lists of all of her set inventories are gone. She has spent days counting individual
pieces, and now she cannot log into her account to retrieve them.
 Author: Peter65 View Messages Posted By Peter65
 Posted: Apr 29, 2024 14:59
 Subject: No Email from placed order
 Viewed: 60 times
 Topic: Technical Issues
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Peter65 (281)

Location:  Belgium
Member Since Contact Type Status
Jan 18, 2015 Contact Member Buyer
Buying Privileges - OK
Hi, normaly i get an email from bricklink wen i placed an order. Today i placed
an order but didn't get an confirmation email???
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Apr 29, 2024 04:49
 Subject: We should be able to get rid of some users
 Viewed: 330 times
 Topic: Help
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Shintaku (3781)

Location:  Italy, Lombardia
Member Since Contact Type Status Collage
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 06 PIZZABRICK -SAVE-
Hello,

I'm here since 2007, it makes 17 happy years on bricklink for me and it's
a site I use daily.

I want to say that I also wrote several LEGO books and dedicated one to the late
Dan Jezek, who in my opinion built this site with an ethical view in his mind.

But there's one thing I always have problems, because now I would really
like to leave a negative feedback and I feel my hands are tied.

This user, you can look within his feedbacks, is at his second attempt to get
money from sellers for factitious reasons. He was passive-aggressive and tried
to extort me money. When I refused only because I know PayPal's TOS, this
user tried to trick me into giving him back all the shipping costs.

The last message he wrote me, as you can see, is something that should NOT be
tolerable on this platform. Though what he says, I have never ever insulted a
bricklink user in my life, I have never told a single lie, and being insulted
this way is something that should never be accepted here.

I believe bricklink should have a "report" button when an user says such
infamous things to another user.

Here we trade bricks, things that should carry happyness and joy.
I just sell stuff to buy more LEGO for myself, I am not a professional, still
I try to act in the most professional way I can.

But users like this and the fact they can pasture here on bricklink because if
I leave him a negative he will retaliate and this is more a damage for me than
for him... it's something that saddens me.

I suggest you to block this user as I did, and forgive me for my rant, I hope
this reaches to the mod team and they can start thinking something about this.

Like, for example, I would be very happy if they prevented such user to leave
me a feedback, so that I can leave a negative with no second thoughts.

Thanks
 
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Apr 27, 2024 11:42
 Subject: Part 4034
 Viewed: 108 times
 Topic: Help
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The_Boyz_Bricks (115)

Location:  USA, Idaho
Member Since Contact Type Status
Nov 6, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Red Bolt Bricks
Does anyone else who owns this part know if "Lego" is printed anywhere
on it?
 
Part No: 4034  Name: Glass for Train Window 1 x 4 x 3
* 
4034 Glass for Train Window 1 x 4 x 3
Parts: Window, Glass & Shutter {Trans-Clear}

Thanks all!
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Apr 26, 2024 21:04
 Subject: Extortion
 Viewed: 247 times
 Topic: Help
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Shintaku (3781)

Location:  Italy, Lombardia
Member Since Contact Type Status Collage
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 06 PIZZABRICK -SAVE-
Hello,

today something very bad happened.

An user made me an order, paid, and I shipped it.
Out of 233 parts, he declared that 1 was incorrect and 5 missing.

I went on my shop to see if I could reship the missing/wrong items but to my
surprise, none of them were available.

I don't want problems, so for a few bucks, I refunded those parts.

Probably, this buyer saw me weak because he then became demanding.

- I'm not happy with the refund. Either you send me half the shipping price
as a compensation, or I will cancel the entire order and ship it back on your
behalf.

Once noted that PayPal states that though he's entitled to, it's on HIS
behalf it became.

- No it's on your behalf. If before I said that I was ok with half shipping
price, now it's full shipping price, or I will cancel the order and open
a claim as "not as described".

I remarked that the parts not as described were refunded, but he said that he
was not needing the order as a whole.

I then went on his feedback profile and see that he already tried this trick
before. A seller paid him to ship the order back, and he never did.

Can we do something in these cases, or are we totally powerless?

I'm not speaking about the PayPal claim, I know I will win it.

But is there a way to defend ourselves from this kind of users?
 Author: v100Bricks View Messages Posted By v100Bricks
 Posted: Apr 26, 2024 16:59
 Subject: Six month average prices
 Viewed: 144 times
 Topic: Help
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v100Bricks (145)

Location:  United Kingdom, Scotland
Member Since Contact Type Status
Aug 31, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: v100Bricks
I have seen a few discussions on getting the 6 month average for a store's
inventory using BrickStore but my quesiton is different (I think) from the discussions
I have seen.

I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

My option was to try and download all parts with the 6 month average and the
join them together to populate the XML.

Are either of these possible via Bricklink, BrickStore or any other tool?

Thanks everyone
 Author: platinum_lego View Messages Posted By platinum_lego
 Posted: Apr 24, 2024 23:06
 Subject: How would you describe these?
 Viewed: 127 times
 Topic: Help
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platinum_lego (482)

Location:  Australia, Victoria
Member Since Contact Type Status
Oct 11, 2009 Contact Member Buyer
Buying Privileges - OK
Hi all,

I have photos for the stickered parts for set
 
Set No: 76155  Name: In Arishem’s Shadow
* 
76155-1 (Inv) In Arishem’s Shadow
477 Parts, 4 Minifigures, 2021
Sets: Super Heroes: Eternals
that I want to add to the catalogue, however I'm not familiar with the Eternals
movie, so not too sure how to describe the patterns.

Does anyone have any suggestions?

Thanks,

Steve
 












 Author: BrickSix View Messages Posted By BrickSix
 Posted: Apr 24, 2024 18:50
 Subject: Nougat Arms Actually Orange?
 Viewed: 130 times
 Topic: Help
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BrickSix (213)

Location:  Canada, British Columbia
Member Since Contact Type Status
Apr 7, 2011 Contact Member Buyer
Buying Privileges - OK
Hey guys. Not sure where else to post this query, but has anyone noticed that
"Nougat Arms" left and right are actually orange? Is this a known issue?
In one photo on the catalog they look orange. When you click the photo, they
look Nougat. I placed an order recently from a fellow Canuck, and received arms
that definitely looked more orange than nougat. Is this a known issue?

I've illustrated the issue with this crappy photo, but you see what I'm
getting at.

-Todd
 
 Author: 9_lives_bricks View Messages Posted By 9_lives_bricks
 Posted: Apr 24, 2024 13:49
 Subject: BLOCKED FROM WEBSITE
 Viewed: 314 times
 Topic: Technical Issues
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9_lives_bricks (3153)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 23, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 9_Lives_Bricks
Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?
 Author: BigCrone View Messages Posted By BigCrone
 Posted: Apr 23, 2024 19:50
 Subject: Inventory Delete R equest
 Viewed: 84 times
 Topic: Help
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BigCrone (2)

Location:  USA, Washington
Member Since Contact Type Status
Apr 18, 2024 Contact Member Buyer
Buying Privileges - OK
Hello,

Firstly, I apologize for the trouble.

I added a Set by mistake to "parts" , and I was hoping someone could
delete all the parts so it's not counting them in my parts inventory? The
8 sets in My Collection are correct, just not all the parts from the Space set.

Thank you for your support.
 Author: Linsfruit View Messages Posted By Linsfruit
 Posted: Apr 23, 2024 14:50
 Subject: Help with Unidentified legs
 Viewed: 128 times
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Linsfruit (0)

Location:  Spain, Catalonia
Member Since Contact Type Status
Sep 10, 2023 Contact Member Buyer
Buying Privileges - OK
Appreciate some help identifying which figure this belongs to 🙏

Thanks in advance
Linda
 


 Author: Shiny_Stuff View Messages Posted By Shiny_Stuff
 Posted: Apr 22, 2024 22:08
 Subject: BrickLink Cant Do Math
 Viewed: 233 times
 Topic: Technical Issues
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Shiny_Stuff (1288)

Location:  USA, New York
Member Since Contact Type Status
Aug 14, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Shiny Stuff
For both items shown, the bulk quantity should be x4

The buyer completed the purchase correctly, but BL screwed up the display for
the bulk of the second item. I have never seen this error before now.

* * *

My second BL glitch in 48 hours. The other one was an order item that my records
and my BL emails prove I sold about 6 weeks ago, but appeared in a new order.
I know it's an error listing because the Retain Lots was NOT enabled and
pretty much 100 percent of my inventory items have Retain Lots turned ON.
 
 Author: Fosls View Messages Posted By Fosls
 Posted: Apr 22, 2024 12:32
 Subject: Shipment time (Hungary to Mexico)
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Fosls (2)

Location:  Mexico, Hidalgo
Member Since Contact Type Status
Mar 28, 2024 Contact Member Buyer
Buying Privileges - OK
For anyone that has ordered from Hungary to Mexico using Magyar Posta, How long
did it take for your package to arrive?
 Author: Efe35 View Messages Posted By Efe35
 Posted: Apr 22, 2024 11:53
 Subject: İf you need help with French
 Viewed: 84 times
 Topic: Translation
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Efe35 (12)

Location:  Turkey
Member Since Contact Type Status
Dec 8, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: EfesBricks
Well gentleman if you need help with French language this is the best place to
ask
 Author: GiGiFox View Messages Posted By GiGiFox
 Posted: Apr 22, 2024 09:47
 Subject: tracking
 Viewed: 97 times
 Topic: Help
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GiGiFox (15)

Location:  USA, Idaho
Member Since Contact Type Status
Feb 5, 2024 Contact Member Buyer
Buying Privileges - OK
Where can I find the tracking number on orders?
 Author: Davidpkaiser2 View Messages Posted By Davidpkaiser2
 Posted: Apr 21, 2024 15:50
 Subject: Item purchased for less?
 Viewed: 171 times
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Davidpkaiser2 (8)

Location:  USA, Kentucky
Member Since Contact Type Status
Nov 6, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kaiser’s Brick Empire
New seller. First order. Buyer purchased set for a price which I believe is less
than I listed for, but I cannot confirm what I listed it for. Is there a place
to do that?
 Author: Haana163 View Messages Posted By Haana163
 Posted: Apr 21, 2024 15:09
 Subject: Change Remarks - all the same ones at once
 Viewed: 56 times
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Haana163 (559)

Location:  Luxembourg
Member Since Contact Type Status
Aug 29, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: luxtomc
Hello,

I would need some helo please.

Is there by chance a possibility to change more remarks in the store inventory
at once?

For example, the remark "box 1" (50 lots) needs to become "box 100".
So I am not willing to change one by one these 50 remarks. This will take me
ages to do so for the whole inventory (nearly 19k lots)...

Can I change the 50x remark "box 1" to "box 100" at once?

Thank you in advance
 Author: 07424clarke View Messages Posted By 07424clarke
 Posted: Apr 21, 2024 08:31
 Subject: Plz
 Viewed: 152 times
 Topic: Help
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07424clarke (0)

Location:  United Kingdom, Wales
Member Since Contact Type Status
Apr 6, 2024 Contact Member Buyer
Buying Privileges - OK
Where do I start on here as I have a lot of bricks and set that I wish to see
'll
 Author: Brickspert_AU View Messages Posted By Brickspert_AU
 Posted: Apr 21, 2024 02:47
 Subject: random one time confirmation code
 Viewed: 83 times
 Topic: Technical Issues
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Brickspert_AU (183)

Location:  Australia, Tasmania
Member Since Contact Type Status
Apr 29, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickspert
Hi all, I'm not too sure what to make of this.
I just turned my computer on today, opened my browser (chrome with tabs open
including bricklink tabs which I was signed into upon closing my browser) and
I got an email from bricklink (blservice@bricklink.com) with the one time code
thing just wondering if this could be cause for alarm, or I think its more
likely a random occurance or something similar.
I think it was sent due to me opening my browser with bricklink tabs open, or
could it be something to do with BLS manager (I only got it a few days ago to
see if i can use it to download my Brick Owl store orders to Brickstore).
I'm hoping its not a sign of a security issue.
 Author: Turuf View Messages Posted By Turuf
 Posted: Apr 20, 2024 04:56
 Subject: My order is not arriving
 Viewed: 155 times
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Turuf (0)

Location:  Lithuania, Vilnius
Member Since Contact Type Status
Feb 21, 2024 Contact Member Buyer
Buying Privileges - OK
Hello everyone. On 15th of March i ordered some lego pieces together with a set
from a seller. He said that my order should arrive in 2-4 days. The track ID
was not provided and he informed me about it at the start. Once the 4 days passed,
my package didn’t arrive, and the seller told me to be patient. One month has
passed and no sound of the package. Did I get scammed?? I’m very furious and
the seller says that he can’t help me from then on. What the hell am I supposed
to do?He said that there is no receipt whatsoever because there was no track
ID in the first place.
 Author: Hubster357 View Messages Posted By Hubster357
 Posted: Apr 20, 2024 04:11
 Subject: Import XML
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 Topic: Help
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Hubster357 (39)

Location:  Australia, Victoria
Member Since Contact Type Status
Sep 12, 2022 Contact Member Buyer
Buying Privileges - OK
Hi,

If you have an XML and there are items in that xml that not found can you upload
regardless and ignore the incorrect parts?

For some reason a Moc I purchased must have either an old colour or part number
and it blocks the import, I can edit the xml but curios if there is a simple
tick box option?

Many thanks in advance.

A.
 Author: sasquatch_eater View Messages Posted By sasquatch_eater
 Posted: Apr 19, 2024 22:15
 Subject: Lego foil packs
 Viewed: 126 times
 Topic: Help
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sasquatch_eater (81)

Location:  USA, Ohio
Member Since Contact Type Status
Oct 12, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Baboon's repository
Can someone help me here? this may sound unprofessional, but I have seen plenty
of minifigures listed as having been in a 'foil pack' such as:

 
Set No: 892285  Name: Benthomaar foil pack
* 
892285-1 (Inv) Benthomaar foil pack
6 Parts, 1 Minifigure, 2022
Sets: NINJAGO: Seabound

but I have no idea where these come from. Could someone please enlighten me?
Thanks very much.

---Ivan
 Author: Bond View Messages Posted By Bond
 Posted: Apr 19, 2024 20:08
 Subject: How do I specify color in a Part Macro Tag?
 Viewed: 68 times
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Bond (776)

Location:  USA, Texas
Member Since Contact Type Status
Feb 14, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Alamo Brick Vault
I've been searching everywhere for the answer to this. As is getting more
and more usual, nothing.

When one posts a Forum message that includes a Part Macro tag, a problem window
pops up if a color was not specified in the tag. Naturally, the window does not
include instructions as to how to actually do this. That would be so uncharacteristic.

So, what's the format, please?

- B
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Apr 19, 2024 06:44
 Subject: Is dropshipping allowed?
 Viewed: 222 times
 Topic: Help
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Shintaku (3781)

Location:  Italy, Lombardia
Member Since Contact Type Status Collage
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 06 PIZZABRICK -SAVE-
I received an order from a recurring customer.
This time, the order has a different shipping address, a different name, and
the buyer says it is a gift and I should not specify any price or add any invoice
or bill to the envelope.
I clearly sense a dropshipping case here.

Is it allowed on bricklink?
 Author: DanCookePhotos View Messages Posted By DanCookePhotos
 Posted: Apr 19, 2024 06:01
 Subject: Parting a set into a wanted list
 Viewed: 33 times
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DanCookePhotos (27)

Location:  United Kingdom, England
Member Since Contact Type Status
Sep 8, 2016 Contact Member Buyer
Buying Privileges - OK
Hello,

I'm looking at building up the parts for the UCS Y-Wing (2nd edition, 75181).
I already have set 75172 which is the play scale Y-Wing which I'm looking
at breaking down to give me some of the parts for the UCS scale version.

Is their a way, without going through it line by line, to part out the pieces
from the playscale set into my UCS wanted list?

Many thanks,
 Author: djrowdy View Messages Posted By djrowdy
 Posted: Apr 19, 2024 02:11
 Subject: Wanted List editing issues
 Viewed: 49 times
 Topic: Technical Issues
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djrowdy (74)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 16, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: CINDAY Bricks
Anyone else having issues with the wanted lists while trying to edit?
I keep getting the error "Only one item/color combination is allowed per
Wanted List"

This is happening when I am only trying to add a remark. There are no duplicate
combos.
TIA
 Author: Lurking View Messages Posted By Lurking
 Posted: Apr 18, 2024 18:59
 Subject: Setting up Open Orders for a new seller
 Viewed: 81 times
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Lurking (92)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 10, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOCK BOUTIQUE
Wondering if anyone can help me to setup or check my option for Open Orders please.
I'm a new seller, and believe I've setup the option for buyers to place
an Open Order. I did this from a shared shipping option I copied.

I have a buyer (who is very patient!) who has created an open order. He added
some parts which showed as Batch 1. He added more parts which appeared in the
same Order number as Batch 2. So far so good.

At this stage the Order Status changed to "Updated". I assume this was
done automatically.

The buyer then added more parts, but they didn't appear in that open order.
Instead a whole new order number was created. The status of that new order
is "Pending".

So I'm not sure if this is some strange glitch that hasn't added another
batch to the already open order, or if this is something I haven't setup
correctly. The Buyer would now like to complete his order(s). What do I/we
do?

1: Is there a way to cancel the 2nd order and fix some setting so that when
he re-adds the part it is added to the original order.
2: Do I just send two invoices for the two orders with a total value that covers
the shipping as a single package?

Grateful for any advice, thanks.
 Author: LeeGo73 View Messages Posted By LeeGo73
 Posted: Apr 18, 2024 18:39
 Subject: What's up with NOK
 Viewed: 187 times
 Topic: Technical Issues
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LeeGo73 (1265)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Dec 28, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 2 buy 4 Bricks
I've noticed that sometimes the prices in NOK are not sorted correctly (price
low high)

In the two screenshots it looks like one shop is pricing in EUR and that price
is converted to NOK and is sorted correctly. The other looks like it's pricing
in NOK, which is converted in EUR and is sorted incorrectly. Exchange rates are
the same 0.9911.63 is same as 2.3527.50

I have only noticed this behaviour with shop's from Norway. Why is this?
 


 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 18, 2024 14:45
 Subject: Stud dimensions?
 Viewed: 79 times
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Dhobeck (34)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
How do you determine stud dimensions and are there some parts that should not
have them?

Would
 
Part No: 970c00  Name: Hips  and Legs Plain
* 
970c00 (Inv) Hips and Legs Plain
Parts: Minifigure, Legs {Red}
stud dimensions be 1 x 2 x 2? Or is is classified as not needing
any ?
 Author: dethkruzer View Messages Posted By dethkruzer
 Posted: Apr 18, 2024 14:29
 Subject: Adding parts from stud.io file to wishlist?
 Viewed: 31 times
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dethkruzer (18)

Location:  Finland, Pohjois-Savo
Member Since Contact Type Status
Sep 11, 2018 Contact Member Buyer
Buying Privileges - OK
So I was looking at some fan-made stud.io instructions for a few builds I've
been looking to do. Thing is, these builds have a fair few pieces that would
take quite a lot of time to search and add to a wishlist manually. But as I was
looking through some discussion on reddit, I saw someone mention something about
using a stud.io file to find all the needed parts, or something like that?

Could someone please explain how i could go about doing this?

Thanks.
 Author: Brickspert_AU View Messages Posted By Brickspert_AU
 Posted: Apr 17, 2024 22:19
 Subject: How to upload an image for a new piece
 Viewed: 78 times
 Topic: Technical Issues
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Brickspert_AU (183)

Location:  Australia, Tasmania
Member Since Contact Type Status
Apr 29, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickspert
Hi all, thanks for the help in advance.
I am trying to upload an image of a piece that I wish to add to the catalogue
but all my imagaes are too big (bigger than the 800 x 600 pixel limit).
How should I go about getting a picture that I can upload?
 Author: FlavioLuisTeron View Messages Posted By FlavioLuisTeron
 Posted: Apr 17, 2024 15:57
 Subject: Seller is Ignoring a botched Order.
 Viewed: 144 times
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FlavioLuisTeron (29)

Location:  USA, Florida
Member Since Contact Type Status
Oct 16, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Asteroid Mining Company
"I bought something from a seller, and they sent me a box missing quite a
few items, along with items I did not order. I have been trying to get in contact
with them for over a week, and they continue to ignore my messages. What are
my options here? Should I just give them negative feedback and try to get my
money back via a PayPal report, or is there some other way I can resolve this
issue? I would have been fine with the seller sending me all the stuff they forgot
to send, and I would even send back the Bionicle stuff they sent me (I didn't
order Bionicle stuff), but they refuse to answer, and I'm running out of
patience. Does anyone have any ideas?"

This is super Surprising because they had a very high Sale Count with mostly
positive feedbacks.
 Author: Poncke View Messages Posted By Poncke
 Posted: Apr 17, 2024 06:13
 Subject: Sent an email to support 2.5 months ago
 Viewed: 145 times
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Poncke (100)

Location:  Ireland, Meath
Member Since Contact Type Status
Oct 30, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hobby Brix
I sent a ticket to support two and a half months ago and still havent received
a reply

I do not have enough words to express my frustration about this.

There is no ticket system, no ticket reference, not even an option to see the
ticket I logged, no option to follow up. Just absolutely nothing, and this place
is owned by Lego.

Baffling is an understatement.

How do I get a reply from bricklink?
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Apr 16, 2024 17:22
 Subject: Pay to sort
 Viewed: 219 times
 Topic: Help
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The_Boyz_Bricks (115)

Location:  USA, Idaho
Member Since Contact Type Status
Nov 6, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Red Bolt Bricks
Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps.
 
 Author: gizmocom View Messages Posted By gizmocom
 Posted: Apr 16, 2024 08:53
 Subject: Store suspended - Fees
 Viewed: 312 times
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gizmocom (14260)

Location:  United Kingdom, England
Member Since Contact Type Status
May 6, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Gizmocom
Hi everyone,

My store has been suspended for non-payment of fees. I was away and missed the
deadline (stupid I know!). Payment has now been made.

Anyone know how long it takes to re-open? I have contacted the helpdesk but no
reply as yet and I realise it's my fault but need to get back to selling
again!

Many thanks,
Darren
 Author: Halo360 View Messages Posted By Halo360
 Posted: Apr 15, 2024 13:39
 Subject: Unable to Process Payments?
 Viewed: 123 times
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Halo360 (1)

Location:  USA, Florida
Member Since Contact Type Status
Apr 15, 2024 Contact Member Buyer
Buying Privileges - OK
Hello. I am trying to place an order and get this message every time I try, "PayPal
error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again."

I have tried multiple stores and I get this message. Is there anyway to actually
purchase anything through bricklink?
 Author: Kivinen View Messages Posted By Kivinen
 Posted: Apr 14, 2024 13:37
 Subject: Paypal error
 Viewed: 85 times
 Topic: Technical Issues
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Kivinen (4)

Location:  Finland, Uusimaa
Member Since Contact Type Status
Mar 27, 2024 Contact Member Buyer
Buying Privileges - OK
I have been trying to finish my Cart buyings and I get this message:

PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED

Been trying to finish buy for 2 days now.
Last time i buy something was 4 days ago with no problems.
 Author: esp_mitch View Messages Posted By esp_mitch
 Posted: Apr 13, 2024 09:10
 Subject: Buyer not received order UK Royal Mail
 Viewed: 105 times
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esp_mitch (77)

Location:  United Kingdom, England
Member Since Contact Type Status
Sep 28, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: And Bricks For All
Hi All

Just had a buyer contact me this morning after not receiving a £9 minifigure
order that was placed on April 5th. The postage option chosen by the buyer was
a standard 1st class large letter, Postage was paid for and label printed using
the Click and collect Royal Mail service and posted that same evening.

I have sent other parcels since then and have had those orders completed by those
buyers so I know the postbox I used has been visited by the Royal Mail.

I’ve asked the buyer to wait another week and see if anything arrives and in
the meantime I will do some research into what the next steps are.

What is the correct course of action as a seller ? Do I need to refund the buyer
even though they picked a non signed for option for post ? I have no reason to
believe the buyer is not telling the truth but also I’m going to be out £11 if
I have to refund even though I processed the order and paid the postage and sent
it ?

Don’t want to get negative feedback from the buyer if I argue the refund.

Thanks in advance for any help or advice
 Author: romanelli View Messages Posted By romanelli
 Posted: Apr 13, 2024 05:12
 Subject: MY ORDER PLACED LIST iS INCOMPLETE
 Viewed: 90 times
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romanelli (34)

Location:  Poland, w. Zachodniopomorskie
Member Since Contact Type Status
Nov 4, 2022 Contact Member Buyer
Buying Privileges - OK
Hello Bilders.

I looking for a long time who knows why on my ORDER PLACED list is only last
16 orders.
Rest of them disappeared and i can't check them.
I send the message to the BL but nobody responded.

Thank for Your help if You can.
 Author: npost34 View Messages Posted By npost34
 Posted: Apr 12, 2024 20:53
 Subject: How do I attach a photo to a message?
 Viewed: 84 times
 Topic: Technical Issues
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npost34 (6)

Location:  USA, Michigan
Member Since Contact Type Status
Jan 7, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nick’s Minifigs
I can’t figure out how to share pics of my inventory to potential customers.
😞
 Author: Brickitty View Messages Posted By Brickitty
 Posted: Apr 12, 2024 15:15
 Subject: Can't manually edit qty of wanted list items
 Viewed: 49 times
 Topic: Technical Issues
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Brickitty (6460)

Location:  USA, Colorado
Member Since Contact Type Status
Aug 13, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickitty
While working on my Wanted Lists a few minutes ago through the Add to Wanted
List pop-up from a catalog page, I went back to edit a second time, and the first
edit hadn't saved. Trying repeatedly, it refuses to save any edit to the
Qty or Max Price or Comments of any item already on the Wanted List. Looking
at the work I've done, the issue only seems to have been happening for 15-30
minutes.

Going to the actual Wanted List and attempting to manually edit items also fails,
resulting in the page refusing to save and getting a red error pop-up stating
"Only one item/color combination is allowed per Wanted List" despite
the fact that there is only one, and I'm simply attempting to edit it.

I can only edit a Wanted List item by deleting it and re-adding it, which is
extremely inconvenient. Is anyone else experiencing this issue?

-Jordy (Brickitty)
 Author: WildBricks View Messages Posted By WildBricks
 Posted: Apr 12, 2024 13:55
 Subject: It's a whatcha-mac-all-it
 Viewed: 140 times
 Topic: Help
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WildBricks (6355)

Location:  USA, Georgia
Member Since Contact Type Status
May 9, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Bricks GA
Found a few stickered parts from this set:

 
Set No: 76190  Name: Iron Man: Iron Monger Mayhem
* 
76190-1 (Inv) Iron Man: Iron Monger Mayhem
468 Parts, 3 Minifigures, 2021
Sets: Super Heroes: The Infinity Saga

but of the stickered parts cataloged. So I'd like to add one. The problem
is, I'm not much of a comic person and I have no clue what it's called.
So, you comic gurus out there, what is this thing in the middle of the mech's
chest?

Somehow I don't think catalog admin is going to accept "Tile, Round
3 x 3 with Round Domahickey that I think is the Power Pack"
.
 
 Author: Dino View Messages Posted By Dino
 Posted: Apr 12, 2024 06:52
 Subject: Light & Sound
 Viewed: 105 times
 Topic: Technical Issues
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Dino (479)

Location:  Luxembourg
Member Since Contact Type Status
Oct 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: dino's world
Hi,

I have just been looking for an advertising light. I entered "Light & Sound"
as the search term. My search term was shortened to "light" and I was
shown gear 395 articles. Then I found this light.
 
Gear No: lamp6780  Name: Display Lamp, Light & Sound, promoting Set 6780
* 
lamp6780 Display Lamp, Light & Sound, promoting Set 6780
Gear: Retail Display: Space: Classic Space
The article description then said "Light & Sound".
Why was my search term shortened?

Regards
Werner
 Author: MOCstore View Messages Posted By MOCstore
 Posted: Apr 12, 2024 04:46
 Subject: Invoice.
 Viewed: 88 times
 Topic: Technical Issues
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MOCstore (18)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 14, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MOCstore
Hi there. When I want to send an invoice I get this massage:

The page cannot be displayed because an internal server error has occurred

Does anyone knows what that means? And how to fix it? This is the second time
I get
This massage from 2 different orders.
Thanks!
 Author: WestCoastBrickz View Messages Posted By WestCoastBrickz
 Posted: Apr 11, 2024 23:33
 Subject: Uploaded wrong Set (Part Out)
 Viewed: 95 times
 Topic: Help
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WestCoastBrickz (1505)

Location:  South Africa, Western Cape
Member Since Contact Type Status Collage
Jan 14, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: WestCoastBrickz
I have uploaded the wrong set number (parts uploaded)
Is there any way I can upload again but with negative quantities or must I adjust
each individual stock items' quantity?
Thank you!
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Apr 11, 2024 17:14
 Subject: Large letter boxes U.K.
 Viewed: 112 times
 Topic: Help
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Stuart9 (1067)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Top Slot
Can’t find where I bought my large letter boxes, bought a bulk lot a long time
ago.

Looking to buy a few hundred this time, anyone prepared to let me know where
the cheapest place in the U.K. is ?

My C5 are 225 x 160 x 21mm and C4 about 340 x 235 x 21

Thanks in advance

Stuart
 Author: tripolinojazz View Messages Posted By tripolinojazz
 Posted: Apr 11, 2024 13:57
 Subject: What is the code of this lego?
 Viewed: 123 times
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tripolinojazz (9)

Location:  Italy, Veneto
Member Since Contact Type Status
May 29, 2015 Contact Member Buyer
Buying Privileges - OK
Hello everybody! What is the code of this lego part? It Is like 3823 Windscreen
but is close in all the side.
Thank you
 


 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 11, 2024 13:06
 Subject: Buyers Cannot Check Out
 Viewed: 169 times
 Topic: Technical Issues
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popsicle (6665)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
Been seeing a steady flow of concern around this in the forum lately. So, thought
I would repost the fix for those coming here for help, to more easily find.

Don't know. It just rubs the wrong way, knowing of the potential and unnecessary
loss of sales. Guess this is a way of alleviating that idiosyncratic rub of mine

https://www.bricklink.com/message.asp?ID=1462750

-popsicle
 Author: JGARDS33 View Messages Posted By JGARDS33
 Posted: Apr 11, 2024 12:39
 Subject: Help Lego Fans! New, Selling for Daughter
 Viewed: 159 times
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JGARDS33 (0)

Location:  USA, New York
Member Since Contact Type Status
Nov 17, 2023 Contact Member Buyer
Buying Privileges - OK
Hi - I need positive feedback in order to begin (sadly) selling my 10,000+ collection
to make room for my 2-year-old angel. Sadly, all my money is going to her (and
IRS) so I can't purchase thus and seeking out a great favor from one lego
dork to another

Any, any help would be so incredibly appreciated - and if a buyer, Karma works
wonders

Thank you all!!

Best, Jeff
 Author: GWD683 View Messages Posted By GWD683
 Posted: Apr 10, 2024 14:24
 Subject: What is the norm here
 Viewed: 244 times
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GWD683 (9)

Location:  USA, North Carolina
Member Since Contact Type Status
Apr 4, 2024 Contact Member Buyer
Buying Privileges - OK
I’m new to the custom Lego builds and am learning how the community operates.
I’m building the Naboo starfighter and used the auto order function to match
me with sellers.
Most of the orders shipped but one was talking a while and when it shipped they
refunded me for 2 pieces they didn’t have. All fine so far.
But it’s really hard to just order two pieces due to minimum order requirements
and overpaying for shipping.
Is there a way to tell the sellers not to complete the order if you can’t complete
the whole order?
Also the seller is highly rated
Any advice or past experiences would help. Thanks!!
 Author: Stuart9 View Messages Posted By Stuart9
 Posted: Apr 10, 2024 14:07
 Subject: Removing NSS
 Viewed: 110 times
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Stuart9 (1067)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Jul 22, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Top Slot
Anyone have the link to get NSS removed.

Delayed order now shipped, how do I clear it.

Thanks in advance

Stuart
 Author: singhmp77 View Messages Posted By singhmp77
 Posted: Apr 10, 2024 13:07
 Subject: Moc wanted List not working
 Viewed: 45 times
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singhmp77 (7)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2022 Contact Member Buyer
Buying Privileges - OK
Trying to add through the add to wanted list from studio gallery but its not
working. Even the easy buy is not working.

Please let me know what is wrong.

Thanks
 Author: DarthMaul1 View Messages Posted By DarthMaul1
 Posted: Apr 10, 2024 10:47
 Subject: identifying lego plate
 Viewed: 113 times
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DarthMaul1 (37)

Location:  USA, California
Member Since Contact Type Status
Sep 7, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: AJM'S Bricks
trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.
 
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 10, 2024 10:34
 Subject: Weight of set
 Viewed: 61 times
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Dhobeck (34)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
Is the weight of the set the sealed set or just the parts?

Thanks
SirIceCreamMansBrixNFigs
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 9, 2024 16:02
 Subject: Wisconsin store showing under Montana in USA
 Viewed: 100 times
 Topic: Technical Issues
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Dhobeck (34)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
The store AlbosStore based in Wisconsin is showing under Montana in the USA open
store list
 


 Author: Ganesha View Messages Posted By Ganesha
 Posted: Apr 9, 2024 07:30
 Subject: Can't apply order to the Wanted-List
 Viewed: 49 times
 Topic: Technical Issues
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Ganesha (65)

Location:  Germany, Baden-Württemberg
Member Since Contact Type Status
Jun 24, 2017 Contact Member Buyer
Buying Privileges - OK
Hello,
the “Apply Order” function in the Wanted list does not work correctly.
It is possible to select a suitable order using the "Apply Order" button
and then determine how many parts I would like to take over, but I cannot complete
the process using "Apply to List". So I can press the button but nothing
happens.
I have the problem with both Safari on MacOS and Google Chrome on Windows 10
as well as on the iPhone. Is there a problem with my account?

Many thanks in advance for help.

Ganesha
 Author: starforcelego View Messages Posted By starforcelego
 Posted: Apr 8, 2024 17:04
 Subject: Returned Lego 200 grams heavier?
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starforcelego (20)

Location:  Canada, Ontario
Member Since Contact Type Status
Feb 1, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Lotabricks
So my customer wanted a full refund for the box not being in pristine condition.
Eventually I agreed to a refund and the weight is about 200 grams more than the
advertised weight of the item, tantive 4, which is supposed to weigh 2.4 kg.
Mine weighs 2.6 kg. Wondering if they took out the minifigs and added counterweights
or something? Seals look fine to me.
 Author: afexx37 View Messages Posted By afexx37
 Posted: Apr 8, 2024 16:29
 Subject: Insurance for your collection
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afexx37 (19)

Location:  USA, Washington
Member Since Contact Type Status
Jan 5, 2019 Contact Member Buyer
Buying Privileges - OK
Hello all,

I was wondering how you insure your collections. My collection is worth a substantial
amount of money, and we get a lot of fires in our area. I spoke to our current
company that we have home, auto and pet insurance through; and they said they
don't do that. They said I would want to look into Inland Marine insurance,
and that wasn't correct.

How do you insure yours? Who do you go through? Does it fall in to another category
of some kind?

I'm not getting answers on my end, and would appreciate any advice you could
offer.

Thank you!
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 8, 2024 14:31
 Subject: How to scroll store banner to the side
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Dhobeck (34)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
I see some stores have a scrolling banner. How do I set this up?

Thanks
SirIceCreamMansBrixNFigs
 Author: Grimmy911 View Messages Posted By Grimmy911
 Posted: Apr 8, 2024 09:43
 Subject: can't check out
 Viewed: 75 times
 Topic: Technical Issues
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Grimmy911 (24)

Location:  USA, South Carolina
Member Since Contact Type Status
Jan 2, 2023 Contact Member Buyer
Buying Privileges - OK
I keep getting this message
"One or more items have changes (e.g. new price, sale amount, etc.) that
affect your order total. Please review changes and proceed to checkout again!"

I don't seem to find a button or anything to review to allow me to check
out
please help
Thanks
 Author: DE3PX View Messages Posted By DE3PX
 Posted: Apr 8, 2024 08:49
 Subject: order lost in transit and seller is ghosting
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DE3PX (7)

Location:  Jordan
Member Since Contact Type Status
Aug 8, 2023 Contact Member Buyer
Buying Privileges - OK
i bought an order in January the status of it in the tracking page has been
"shipment is ready for transport to the country of destination" since
January 20th I contacted seller about it multiple times he said he will start
an investigation that was a month ago (february 21st) i contacted the seller
about it a week ago he read the messages but didnt respond at this point i just
want to refund what do i do ?
 Author: mileshuman View Messages Posted By mileshuman
 Posted: Apr 8, 2024 07:20
 Subject: “Won’t fit in box”
 Viewed: 144 times
 Topic: Technical Issues
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mileshuman (72)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Jul 23, 2013 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: Centre Bricks
I woke to two separate messages from buyers who both say that they can’t check
out, and are receiving an error message saying “Items do not fit in the package”.
Is anyone else experiencing this problem? Is there a simple fix? Do I need to
change something in terms of settings regarding available shipping methods? Thanks!
 Author: sasquatch_eater View Messages Posted By sasquatch_eater
 Posted: Apr 7, 2024 21:54
 Subject: One or two?
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sasquatch_eater (81)

Location:  USA, Ohio
Member Since Contact Type Status
Oct 12, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Baboon's repository
If somebody bought this item from me:
 
Part No: 42876  Name: Turkey Drumstick, 22mm with Oval Opening on Back
* 
42876 Turkey Drumstick, 22mm with Oval Opening on Back
Parts: Food & Drink {Dark Orange}
Do I include two or just one?
Thanks very much for the help.
 Author: markofbrick View Messages Posted By markofbrick
 Posted: Apr 7, 2024 18:42
 Subject: 'Report this Listing' link on EVERY lot?
 Viewed: 150 times
 Topic: Technical Issues
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markofbrick (3153)

Location:  USA, Michigan
Member Since Contact Type Status
Nov 11, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Vital Value Town
Hello,

While browsing stores I like clicking on items to go to the part ID page to check
colors and prices.

Now there is a long "Report this Listing" link at the very most top right
of every lot next to the item ID.

It takes up a ton of space and I keep accidentally clicking on it, as the top
right is usually where the part ID is, and on user interfaces, is never where
a report button is.

I did not see any options in my settings to remove the link. I don't want
to see the link on every unique store lot I click on. I have reported maybe 1
thing in nearly 20 years.

Is there a way to remove this link? I know how to report if I need to. I don't
need it to be the largest link at all times, it is in the way constantly, as
I'm used to that spot being the actual item I want to see details on not
a "Report" button.
 
 Author: Znarfje View Messages Posted By Znarfje
 Posted: Apr 7, 2024 14:34
 Subject: Sjabloon trein rails
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Znarfje (2)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Nov 15, 2023 Contact Member Buyer
Buying Privileges - OK
Beste mede bouwers,
Wij hebben een vraag of er iemand is die de trein sjabloon heeft voor het maken
van een trein baan.
Wij hebben een voorbeeld ontvangen bij een zending 2e hands lego stenen, dit
voorbeeld is niet correct de verhoudingen zijn scheef gekopieerd waardoor hier
niet mee kunt werken.
Wij hebben dit ook al bij Lego nagevraagd maar zij hadden dit niet in voorraad
en konden mij ook niet zeggen uit welke set dit had gezeten, Lego gaf mij via
de mail aan dat wij dit moesten vragen bij Bricklink. Hieronder het A4 uitdraai
van de sjabloon, kan of is er iemand die deze sjabloon in zijn bezit heeft en
genegen is om een kopie toe te kunnen zenden.
 
 Author: BondBricks View Messages Posted By BondBricks
 Posted: Apr 7, 2024 13:13
 Subject: 9781338219630 how to add French version
 Viewed: 57 times
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BondBricks (33)

Location:  Canada, Quebec
Member Since Contact Type Status
Jan 28, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BondBricks
I have a French version of 9781338219630 to add to the catalog.
Would eventually like to sell it but for now just adding it to my inventory would
be nice.
I have a picture but every where I try to add the picture it is asking for a
part number.
How do I go about this.
Thanks,
Mark
(If my camera was better the picture would be much clearer as the book colors
are much more vibrant).
 
 Author: dsc9401 View Messages Posted By dsc9401
 Posted: Apr 7, 2024 04:02
 Subject: Anyone know how to edit your wanted list ?
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dsc9401 (142)

Location:  China, Anhui
Member Since Contact Type Status
Feb 10, 2017 Contact Member Buyer
Buying Privileges - OK
I recently have this problem when I try to modify my wanted list, it always shows
"Only one item/color combination is allowed per wanted list" But I don't
have any duplicate items in this wanted list, I just want to modify the quantity
for some parts, but this message shows up again and again once I try to save
my change. Anyone can help me on this problem? Thanks !
 
 Author: jamesgregurich View Messages Posted By jamesgregurich
 Posted: Apr 6, 2024 17:20
 Subject: Is anyone having trouble checking out
 Viewed: 49 times
 Topic: Technical Issues
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jamesgregurich (16)

Location:  USA, New York
Member Since Contact Type Status
Jan 13, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Squidwards-Brickstore
If you are getting the message PayPal PayKey creation failed you should disconnect
your PayPal and then reconnect it later.
 Author: LucasHN View Messages Posted By LucasHN
 Posted: Apr 6, 2024 05:43
 Subject: accidentally added pieces twice
 Viewed: 104 times
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LucasHN (0)

Location:  Finland, Varsinais-Suomi
Member Since Contact Type Status
Apr 6, 2024 Contact Member Buyer
Buying Privileges - OK
I accidentally added pieces twice to my collection
How can I delete the double pieces? I wouldn't like to go
one by one through all the hundreds of pieces

I managed to remove the set, but when I remove the set, pieces
didn't go with it.
 Author: junkpile View Messages Posted By junkpile
 Posted: Apr 5, 2024 18:45
 Subject: When did they stop putting tracking numbers
 Viewed: 158 times
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junkpile (988)

Location:  USA, Ohio
Member Since Contact Type Status Collage
Aug 8, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Hamilton Fairfield Bricks
Hello,

I've been a member for a long time but took a break. When did they stop putting
tracking numbers on our orders? Honestly, it's better to have them. Proves
they shipped the package and lets the buyers know when to expect them. Avoids
porch pirates also.

Thanks,
Junkpile
 Author: marcarlo View Messages Posted By marcarlo
 Posted: Apr 5, 2024 05:31
 Subject: How to charge customers per x amount of lots
 Viewed: 89 times
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marcarlo (2308)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Apr 16, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brick-Marcarlo
Hello,

I have my own store and I am wondering how I can charge customers for buying
more than 20 lots. Because it takes me so much time to collect the order, I think
it would be fair to base the fee on the amount of lots that are being bought.

How I would like to do it is this:
Every 20 lots = 1 euro extra packing fee.

Could someone help me with this and explain to me how I can set this up in my
store the most efficient way? Also, is there the possibility to let this go automatically?

Thank you in advance!


Kindest regards,
Marc Verkerk
 Author: ludvik.simek View Messages Posted By ludvik.simek
 Posted: Apr 5, 2024 04:42
 Subject: Logo on helmet 61189pb05
 Viewed: 83 times
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ludvik.simek (11)

Location:  Czech Republic, Zlínský Kraj
Member Since Contact Type Status
Jul 19, 2021 Contact Member Buyer
Buying Privileges - OK
Hello Everybody,

I do not have a lot experience with older parts, today I have in hands expensive
minifigure Commander Fox with helmet 61189pb05, where is on inner side C in circle,
is it correct especially on this helmet? Thank you for answer
 Author: jkirby86 View Messages Posted By jkirby86
 Posted: Apr 5, 2024 03:48
 Subject: Can't proceed to checkout
 Viewed: 87 times
 Topic: Technical Issues
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jkirby86 (20)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 29, 2023 Contact Member Buyer
Buying Privileges - OK
Trying to place an order, but the checkout page won't load and I get booted
back to the store page.
 Author: ludwig44 View Messages Posted By ludwig44
 Posted: Apr 4, 2024 11:16
 Subject: Castle Reimagined
 Viewed: 173 times
 Topic: Help
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ludwig44 (5)

Location:  Canada, Quebec
Member Since Contact Type Status
Feb 1, 2024 Contact Member Buyer
Buying Privileges - OK
Hello, does anyone know or have the link to the image in the Castle Reimagined
event. I'm looking for the one of the king seated on the throne with the
glass windows behind him.

I want to see that build in more detail but cannot find it anywhere. I tried
asking the moderators but its been over a week with no reply.
 
 Author: OnsSteenGoed View Messages Posted By OnsSteenGoed
 Posted: Apr 3, 2024 13:14
 Subject: Helpdesk question!
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OnsSteenGoed (844)

Location:  Netherlands, Groningen
Member Since Contact Type Status Collage
Aug 23, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: steengoed.store
I receive this message from a buyer if he wants to pay after placing his order.

"A PayPal error has occurred. Please try again. If the issue persists, please
reachout to the Help Desk with Reference #20240313-77816835aad5."

I have now reported this three times via the Help link at the bottom of the Bricklink
site without a response.
My question now is, does anyone know if I should report such a report in a different
way and where?
 Author: Tomek5 View Messages Posted By Tomek5
 Posted: Apr 3, 2024 03:42
 Subject: Seller cancel the order, payment via PayPal
 Viewed: 119 times
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Tomek5 (14)

Location:  Croatia, Varaždin
Member Since Contact Type Status
Sep 26, 2023 Contact Member Buyer
Buying Privileges - OK
Hello,

please help.

At Friday I made an order and pay by PayPal.

2 hours latter order was canceled by seller.

Who is responsible for refund of my money, Bricklink or the seller?

Seller is saying that that need to be solved by bricklink.

Please help.

Thanx,

with best regards
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 2, 2024 21:37
 Subject: Re: buyers cannot check out
 Viewed: 218 times
 Topic: Technical Issues
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popsicle (6665)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
If your buyers are experiencing the same, the reply to the post is a confirmed
fix. Confirmed in a thoughtful 'thank you' message from the OP via pm.

https://www.bricklink.com/message.asp?ID=1462718

-popsicle
 Author: CykillsGarage View Messages Posted By CykillsGarage
 Posted: Apr 2, 2024 20:59
 Subject: Why can't I access the instructions?
 Viewed: 98 times
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CykillsGarage (3)

Location:  USA, Texas
Member Since Contact Type Status
Dec 25, 2020 Member Does Not Allow Contact Buyer
Buying Privileges - OK
Hi there! I've be pretty peeved by some of the new rules and instructions
for BrickLink. I can't view the instructions for a build unless it is not
related to a licensed brand or product. this goes for the same on Moc page on
BL. is there a way to turn the instructions back on for my licensed product related
builds? I don't need it to have the downloadable function, but just a way
to turn the instructions back on.
 Author: GrayCityBricks View Messages Posted By GrayCityBricks
 Posted: Apr 2, 2024 19:43
 Subject: API example
 Viewed: 99 times
 Topic: Help
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GrayCityBricks (606)

Location:  Germany, Schleswig-Holstein
Member Since Contact Type Status
Nov 28, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Gray City Bricks
Hello, I am interested in managing my inventory via api. Could you please provide
an example of a GET function, preferably in Python? Thank you very much.
 Author: jamesgregurich View Messages Posted By jamesgregurich
 Posted: Apr 2, 2024 15:37
 Subject: buyers cannot check out
 Viewed: 234 times
 Topic: Technical Issues
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jamesgregurich (16)

Location:  USA, New York
Member Since Contact Type Status
Jan 13, 2024 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Squidwards-Brickstore
When buyers try to checkout it say "Paypal PAykey Creation Failed".
 Author: StarK1ing View Messages Posted By StarK1ing
 Posted: Apr 2, 2024 13:30
 Subject: Bestellung
 Viewed: 103 times
 Topic: Help
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StarK1ing (3)

Location:  Austria, Niederösterreich
Member Since Contact Type Status
Apr 2, 2024 Contact Member Buyer
Buying Privileges - OK
Hallo,
Kann ich eine ausstehende Bestellung stornieren?
 Author: Harryslego View Messages Posted By Harryslego
 Posted: Apr 1, 2024 17:08
 Subject: Can’t send invoice to buyer
 Viewed: 64 times
 Topic: Technical Issues
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Harryslego (1387)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 20, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: AbsoluteBrick
Hiya,
I have an order that needs invoicing however every time I try and do it, it says
“The page cannot be displayed because an internal server error has occurred.”
Any help would be appreciated, thank you
 Author: saucyeye View Messages Posted By saucyeye
 Posted: Apr 1, 2024 11:06
 Subject: Enter 0 to remove sale
 Viewed: 142 times
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saucyeye (3843)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jun 5, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Smittys Parts
I seem to be unable to remove a current sale. Usually it's by entering 0
in the "put items on sale" box at the bottom of the inventory page. But
this is definitely not working. Help?
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Apr 1, 2024 09:22
 Subject: Are these LEGO?
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Saitobricks.ca (37)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Unlicensed Bricks
Been wondering about these parts for a while now.

Can provide more pictures if needed.
The flag has a sticker on the other side.

 
 Author: Emmetguy222 View Messages Posted By Emmetguy222
 Posted: Mar 31, 2024 22:42
 Subject: Made a catalogue change but uncredited?
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Emmetguy222 (7)

Location:  USA, Georgia
Member Since Contact Type Status
Nov 23, 2021 Contact Member Buyer
Buying Privileges - OK
 
Gear No: 850258  Name: Dragon Plush, Ollie
* 
850258 Dragon Plush, Ollie
Gear: Toy, Plush
About a week or so ago I changed the image for item 850258 by submitting
the same image, but color-corrected by me. After they eventually did change to
the color-corrected image, it still lists the image submitter as 'Mbsteinekiste'.
It says in the rules that color-corrected images are allowed, but it doesn't
say whether or not they keep the original submitter's username. Is keeping
it on purpose?
Thanks, emmetguy222

(Attached is the ORIGINAL, NON-CORRECTED IMAGE taken by Mbsteinekiste.)
 
 Author: oggy View Messages Posted By oggy
 Posted: Mar 31, 2024 13:46
 Subject: Not getting a reply from the help desk
 Viewed: 81 times
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oggy (3284)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 16, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Oggy's bricks
I have contacted the help desk to many times to remember regarding an issue with
one of my orders. I haven’t had a single reply from them. Has anybody else experienced
this?
 Author: oggy View Messages Posted By oggy
 Posted: Mar 31, 2024 11:52
 Subject: Not getting a reply from the help desk
 Viewed: 89 times
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oggy (3284)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 16, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Oggy's bricks
I have contacted the help desk to many times to remember regarding an issue with
one of my orders. I haven’t had a single reply from them. Has anybody else experienced
this?
 Author: TheCandorist View Messages Posted By TheCandorist
 Posted: Mar 31, 2024 08:36
 Subject: Recoloring A MOC From Plane Bricks
 Viewed: 79 times
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TheCandorist (52)

Location:  USA, Florida
Member Since Contact Type Status
Nov 22, 2021 Contact Member Buyer
Buying Privileges - OK
Hi all -

I recently purchased plans from Plane Bricks for its new B-17. It’s made in
light bluish grey along with yellow accent markings.

After watching the brilliant “Masters of the Air” Apple TV series, I want to
build it in metallic silver or olive green. Do you know of a simple way to recolor
any visible parts to the original colors en masse (realizing that all of the
pieces might not even be available in those colors).

I tried uploading a wanted list in Bricklink then moving it into Rebrickable
where you can swap colors (if you have a pro subscription) on MOCs you have purchased.
But this is not a purchased MOC from Rebrickable so that function does not work.

Any suggestions on how to do this? It could be a very manual process and it’s
also difficult to determine which parts are even visible in the MOC without building
it first.

Thanks,

Jonathan
 
 Author: LL_0937 View Messages Posted By LL_0937
 Posted: Mar 31, 2024 01:17
 Subject: Seller not Replying to Postage Question
 Viewed: 115 times
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LL_0937 (13)

Location:  Australia, South Australia
Member Since Contact Type Status
Mar 28, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Levi's Loot
Hi,

3 weeks ago I messaged an overseas seller's store to ask if I could have
an approximate cost for shipping an item to Australia, as shipping to here can
sometimes cost more than the item being purchased.
The seller still hasn't read my message. Am I doing something wrong?
Usually I would request a quote, but the seller did not have that option, so
I messaged the store, because the seller doesn't want to be contacted.
Does the seller just ignore messages relating to shipping cost, as they don't
want to waste time trying to find the cost of shipping unless they know I'm
going to buy, or do they not check their store messages?

I would appreciate any help.
Thank you,
Levi
 Author: CykillsGarage View Messages Posted By CykillsGarage
 Posted: Mar 30, 2024 22:32
 Subject: I just reported my first selling BL.
 Viewed: 157 times
 Topic: Help
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CykillsGarage (3)

Location:  USA, Texas
Member Since Contact Type Status
Dec 25, 2020 Member Does Not Allow Contact Buyer
Buying Privileges - OK
Hi there, I just reported a seller who used an inappropriate suggestive image
to sell his item. is there anything else I should do? Please note that this was
not something that I purchased, but just stumbled upon in the catalog. Thanks!

-Cheers Cy Kill's Garage
 Author: Bibosstone View Messages Posted By Bibosstone
 Posted: Mar 30, 2024 13:01
 Subject: EU Right of Withdrawal
 Viewed: 360 times
 Topic: Help
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Bibosstone (43)

Location:  Germany, Mecklenburg-Vorpommern
Member Since Contact Type Status
Mar 7, 2023 Member Does Not Allow Contact Buyer
Buying Privileges - OK
Dear Sir or Madam,
I do not understand Bricklink.

In Germany, but also in Europe, we have the so-called "right of withdrawal".
This also applies to all commercial dealers in Germany who sell on Bricklink.

I revoked a purchase contract, sent the goods back and was immediately refunded
the money by the retailer via the original payment method (Paypal).

The retailer has now opened a "Non-Paying Buyer Alert".

I don't understand the system here, are you penalized on Bricklink and banned
after the third revocation?
Is this platform not adapted to European law?
Can you please explain to me whether I am misunderstanding this or how it works
here on Bricklink works?

Bricklink Quote:
(Non-Paying Buyer alert has been initiated for order #xxxxon
If payment is not initiated, the seller (xxx) will have an option to cancel the
order which will result in the following consequence for the buyer (xxx):

* 1 cancelled order - Warning
* 2 cancelled orders - Warning
* 3 cancelled orders - Buyer privileges permanently revoked )

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