Author: | mileshuman | Posted: | Apr 8, 2024 07:20 | Subject: | “Won’t fit in box” | Viewed: | 145 times | Topic: | Technical Issues | |
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| I woke to two separate messages from buyers who both say that they can’t check
out, and are receiving an error message saying “Items do not fit in the package”.
Is anyone else experiencing this problem? Is there a simple fix? Do I need to
change something in terms of settings regarding available shipping methods? Thanks!
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Message Has 2 Replies: Re: “Won’t fit in box” - starbeanie (10842) | You have probably set a max size in your shipping methods and something they want to buy is large than that. In Technical Issues, mileshuman writes: [...] (1 month ago, Apr 8, 2024, to Technical Issues) |
Re: “Won’t fit in box” - brac.brick (1124) | [...] I'd offer a manual shipping option in addition to instant checkout. Tell the buyer to refresh the page once you've set it up, the option should be presented. (1 month ago, Apr 9, 2024, to Technical Issues) |
3 Messages in this Thread: Msg 1 « - mileshuman (72) 1 month ago Apr 8, 2024 to Technical Issues Msg 2 - starbeanie (10842) 1 month ago Apr 8, 2024 to Technical Issues Msg 3 - brac.brick (1124) 1 month ago Apr 9, 2024 to Technical Issues
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