Discussion Forum: Technical Issues: Message 1463722
 Previous Message   Next Message 
 Author: mileshuman View Messages Posted By mileshuman
 Posted: Apr 8, 2024 07:20
 Subject: “Won’t fit in box”
 Viewed: 145 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

mileshuman (72)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Jul 23, 2013 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: Centre Bricks
I woke to two separate messages from buyers who both say that they can’t check
out, and are receiving an error message saying “Items do not fit in the package”.
Is anyone else experiencing this problem? Is there a simple fix? Do I need to
change something in terms of settings regarding available shipping methods? Thanks!

Message Has 2 Replies:

View Thread Re: “Won’t fit in box” - starbeanie (10842)
You have probably set a max size in your shipping methods and something they want to buy is large than that. In Technical Issues, mileshuman writes: [...]
(1 month ago, Apr 8, 2024, to Technical Issues)
View Thread Re: “Won’t fit in box” - brac.brick (1124)
[...] I'd offer a manual shipping option in addition to instant checkout. Tell the buyer to refresh the page once you've set it up, the option should be presented.
(1 month ago, Apr 9, 2024, to Technical Issues)

3 Messages in this Thread:

 Msg 1 « - mileshuman (72) 1 month ago Apr 8, 2024 to Technical Issues
 Msg 2 - starbeanie (10842) 1 month ago Apr 8, 2024 to Technical Issues
 Msg 3 - brac.brick (1124) 1 month ago Apr 9, 2024 to Technical Issues

 Previous Message   Next Message 

Entire thread on one page
This message and all its replies on one page