Author:  Bibosstone  Posted:  Mar 30, 2024 13:01  Subject:  EU Right of Withdrawal  Viewed:  362 times  Topic:  Help Cancel Reply

BrickLink ID Card Bibosstone (43) Location:  Germany, Mecklenburg-Vorpommern Member Since Contact Type Status Mar 7, 2023 Buyer

Dear Sir or Madam, I do not understand Bricklink. In Germany, but also in Europe, we have the so-called "right of withdrawal". This also applies to all commercial dealers in Germany who sell on Bricklink. I revoked a purchase contract, sent the goods back and was immediately refunded the money by the retailer via the original payment method (Paypal). The retailer has now opened a "Non-Paying Buyer Alert". I don't understand the system here, are you penalized on Bricklink and banned after the third revocation? Is this platform not adapted to European law? Can you please explain to me whether I am misunderstanding this or how it works here on Bricklink works? Bricklink Quote: (Non-Paying Buyer alert has been initiated for order #xxxxon If payment is not initiated, the seller (xxx) will have an option to cancel the order which will result in the following consequence for the buyer (xxx): * 1 cancelled order - Warning * 2 cancelled orders - Warning * 3 cancelled orders - Buyer privileges permanently revoked )

Message Has 7 Replies:

(Cancelled) - popsicle (6669)

(Cancelled) (2 months ago, Mar 30, 2024, to Help)

Re: EU Right of Withdrawal - popsicle (6669)

[...] Try and pull back to view the matter more big picture if you can, for your own peace of mind if for no other reason:) 1) You're potentially transacting with [...] (2 months ago, Mar 30, 2024, to Help)

Re: EU Right of Withdrawal - 1001bricks (52428)

[...] It's BrickLink, it's an USA based company. It has Terms you agreed with when you signed up. [...] Yes/no. This is fine for iPods, but here a single lot or [...] (2 months ago, Mar 30, 2024, to Help)

Re: EU Right of Withdrawal - Ziegelmeister (226)

[...] [...] Wait; you received the package and returned it? And they’re hitting you with an NPB? (2 months ago, Mar 30, 2024, to Help)

Re: EU Right of Withdrawal - crazylegoman (1095)

I think you need to provide another piece of information for people to understand the situation better: Why did you order something and then send it back? Was the order damaged [...] (2 months ago, Mar 30, 2024, to Help)

Re: EU Right of Withdrawal - tonnic (4356)

It is a strange way of dealing with a returned order. The seller did the right thing in getting the order returned and in refunding. All according to EU regulations but, in all [...] (2 months ago, Mar 30, 2024, to Help)

Re: EU Right of Withdrawal - Admin_Russell

[...] Since you originally paid for the order, the NPB has been removed. This is the same case with a seller - if a buyer receives the order, any NSS on that order is removed. [...] (2 months ago, Mar 30, 2024, to Help)

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