Author:  OnsSteenGoed  Posted:  Apr 3, 2024 13:14  Subject:  Helpdesk question!  Viewed:  133 times  Topic:  Help Cancel Reply

BrickLink ID Card OnsSteenGoed (844) Location:  Netherlands, Groningen Member Since Contact Type Status Collage Aug 23, 2016 Seller Store: steengoed.store

I receive this message from a buyer if he wants to pay after placing his order. "A PayPal error has occurred. Please try again. If the issue persists, please reachout to the Help Desk with Reference #20240313-77816835aad5." I have now reported this three times via the Help link at the bottom of the Bricklink site without a response. My question now is, does anyone know if I should report such a report in a different way and where?

Message Has 2 Replies:

Re: Helpdesk question! - Matthias2571 (1)

[...] Hello there, IT technician here by trade. If seen this or similar questions posted the last 2 days. A lot of times Paypal will have issues if there is any problems on [...] (2 months ago, Apr 3, 2024, to Help)

Re: Helpdesk question! - Nubs_Select (3788)

[...] For PayPal issues it can sometimes help to disconnect and reconnect your account (URL) As for the help desk response times lately they have been taking 3+ weeks to respond (2 months ago, Apr 3, 2024, to Help)

5 Messages in this Thread:

 Msg 1 « - OnsSteenGoed (844) 2 months ago Apr 3, 2024 to Help
 Msg 2 - Matthias2571 (1) 2 months ago Apr 3, 2024 to Help
 Msg 3 - OnsSteenGoed (844) 2 months ago Apr 3, 2024 to Help
 Msg 4 - Nubs_Select (3788) 2 months ago Apr 3, 2024 to Help
 Msg 5 - OnsSteenGoed (844) 2 months ago Apr 3, 2024 to Help