Discussion Forum: Help
Help (21132)
Technical Issues (6238)
Translation (20)
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 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Apr 27, 2024 11:42
 Subject: Part 4034
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 Topic: Help
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The_Boyz_Bricks (108)

Location:  USA, Idaho
Member Since Contact Type Status
Nov 6, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Red Bolt Bricks
Does anyone else who owns this part know if "Lego" is printed anywhere
on it?
 
Part No: 4034  Name: Glass for Train Window 1 x 4 x 3
* 
4034 Glass for Train Window 1 x 4 x 3
Parts: Window, Glass & Shutter {Trans-Clear}

Thanks all!
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 27, 2024 11:05
 Subject: Re: Six month average prices
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 Topic: Help
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1001bricks (52267)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, v100Bricks writes:
  In Help, 1001bricks writes:
  In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.

That appears to just give me the average of my store

No, it's BrickLink Average price!
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Apr 27, 2024 10:21
 Subject: Re: Extortion
 Viewed: 49 times
 Topic: Help
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Shintaku (3752)

Location:  Italy, Lombardia
Member Since Contact Type Status Collage
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 06 PIZZABRICK -SAVE-
In Help, kzinti writes:
  In Help, Shintaku writes:
  Hello,

today something very bad happened.

An user made me an order, paid, and I shipped it.
Out of 233 parts, he declared that 1 was incorrect and 5 missing.

I went on my shop to see if I could reship the missing/wrong items but to my
surprise, none of them were available.

I don't want problems, so for a few bucks, I refunded those parts.

Probably, this buyer saw me weak because he then became demanding.

- I'm not happy with the refund. Either you send me half the shipping price
as a compensation, or I will cancel the entire order and ship it back on your
behalf.

Once noted that PayPal states that though he's entitled to, it's on HIS
behalf it became.

- No it's on your behalf. If before I said that I was ok with half shipping
price, now it's full shipping price, or I will cancel the order and open
a claim as "not as described".

I remarked that the parts not as described were refunded, but he said that he
was not needing the order as a whole.

I then went on his feedback profile and see that he already tried this trick
before. A seller paid him to ship the order back, and he never did.

Can we do something in these cases, or are we totally powerless?

I'm not speaking about the PayPal claim, I know I will win it.

But is there a way to defend ourselves from this kind of users?

Leave a note in feedback: Claims X parts missing, refund issued, buyer demanded
half off shipping. BEWARE!

I think this fits.

I will surely leave a bad feedback, but I am sure I will get one back in return...
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Apr 27, 2024 10:20
 Subject: Re: Extortion
 Viewed: 46 times
 Topic: Help
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Shintaku (3752)

Location:  Italy, Lombardia
Member Since Contact Type Status Collage
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 06 PIZZABRICK -SAVE-
In Help, 1001bricks writes:
  In Help, Shintaku writes:

  Can we do something in these cases, or are we totally powerless?

When was it received?
You've a proof of reception (but of course he received because he complains,
but for PayPal)?

Yes I have.

  
Order total + shipping price?
Refunded parts price?
Qty of parts refunded // total parts?

2€ on over 100€ because they were just 6 parts over 226.

  You did well refunding what was said damaged/missing.

Thanks

  
  I'm not speaking about the PayPal claim, I know I will win it.

Then simply ignore?


I can't for how I'm done.

  
  But is there a way to defend ourselves from this kind of users?

It's possible they were damaged/missing.

Regarding returning goods, it's also possible - depending your conditions,
when it was received, etc.

But at the buyer cost AFAIK. NOT at your cost.

I agree with that.
 Author: v100Bricks View Messages Posted By v100Bricks
 Posted: Apr 27, 2024 10:14
 Subject: Re: Six month average prices
 Viewed: 17 times
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v100Bricks (135)

Location:  United Kingdom, Scotland
Member Since Contact Type Status
Aug 31, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: v100Bricks
In Help, 1001bricks writes:
  In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.

That appears to just give me the average of my store, whih i dont want, i want
to average of items i have not yet added to my store, ie the average of all parts
potentially in the catalogue
 Author: kzinti View Messages Posted By kzinti
 Posted: Apr 27, 2024 00:00
 Subject: Re: Extortion
 Viewed: 68 times
 Topic: Help
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kzinti (4923)

Location:  USA, Missouri
Member Since Contact Type Status
Jun 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Bin
In Help, Shintaku writes:
  Hello,

today something very bad happened.

An user made me an order, paid, and I shipped it.
Out of 233 parts, he declared that 1 was incorrect and 5 missing.

I went on my shop to see if I could reship the missing/wrong items but to my
surprise, none of them were available.

I don't want problems, so for a few bucks, I refunded those parts.

Probably, this buyer saw me weak because he then became demanding.

- I'm not happy with the refund. Either you send me half the shipping price
as a compensation, or I will cancel the entire order and ship it back on your
behalf.

Once noted that PayPal states that though he's entitled to, it's on HIS
behalf it became.

- No it's on your behalf. If before I said that I was ok with half shipping
price, now it's full shipping price, or I will cancel the order and open
a claim as "not as described".

I remarked that the parts not as described were refunded, but he said that he
was not needing the order as a whole.

I then went on his feedback profile and see that he already tried this trick
before. A seller paid him to ship the order back, and he never did.

Can we do something in these cases, or are we totally powerless?

I'm not speaking about the PayPal claim, I know I will win it.

But is there a way to defend ourselves from this kind of users?

Leave a note in feedback: Claims X parts missing, refund issued, buyer demanded
half off shipping. BEWARE!

I think this fits.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 26, 2024 21:27
 Subject: Re: Extortion
 Viewed: 68 times
 Topic: Help
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1001bricks (52267)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, Shintaku writes:

  Can we do something in these cases, or are we totally powerless?

When was it received?
You've a proof of reception (but of course he received because he complains,
but for PayPal)?

Order total + shipping price?
Refunded parts price?
Qty of parts refunded // total parts?

You did well refunding what was said damaged/missing.


  I'm not speaking about the PayPal claim, I know I will win it.

Then simply ignore?


  But is there a way to defend ourselves from this kind of users?

It's possible they were damaged/missing.

Regarding returning goods, it's also possible - depending your conditions,
when it was received, etc.

But at the buyer cost AFAIK. NOT at your cost.
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Apr 26, 2024 21:04
 Subject: Extortion
 Viewed: 182 times
 Topic: Help
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Shintaku (3752)

Location:  Italy, Lombardia
Member Since Contact Type Status Collage
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 06 PIZZABRICK -SAVE-
Hello,

today something very bad happened.

An user made me an order, paid, and I shipped it.
Out of 233 parts, he declared that 1 was incorrect and 5 missing.

I went on my shop to see if I could reship the missing/wrong items but to my
surprise, none of them were available.

I don't want problems, so for a few bucks, I refunded those parts.

Probably, this buyer saw me weak because he then became demanding.

- I'm not happy with the refund. Either you send me half the shipping price
as a compensation, or I will cancel the entire order and ship it back on your
behalf.

Once noted that PayPal states that though he's entitled to, it's on HIS
behalf it became.

- No it's on your behalf. If before I said that I was ok with half shipping
price, now it's full shipping price, or I will cancel the order and open
a claim as "not as described".

I remarked that the parts not as described were refunded, but he said that he
was not needing the order as a whole.

I then went on his feedback profile and see that he already tried this trick
before. A seller paid him to ship the order back, and he never did.

Can we do something in these cases, or are we totally powerless?

I'm not speaking about the PayPal claim, I know I will win it.

But is there a way to defend ourselves from this kind of users?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 26, 2024 19:54
 Subject: Re: Six month average prices
 Viewed: 38 times
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1001bricks (52267)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, SylvainLS writes:
  In Help, 1001bricks writes:
  […]
  
  Sorry, I'm hurry.

hi hurry I'm nubs

I was talking to Sorry. I'm Hurry, Nubs.

Surely, you don’t have an airplane to catch?

DR. RUMACK
Can you fly this airplane and land it?

STRIKER
Surely you can’t be serious.

DR. RUMACK
I am serious, and don’t call me Shirley!
What flying experience have you had?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Apr 26, 2024 18:53
 Subject: Re: Six month average prices
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Help, 1001bricks writes:
  […]
  
  Sorry, I'm hurry.

hi hurry I'm nubs

I was talking to Sorry. I'm Hurry, Nubs.

Surely, you don’t have an airplane to catch?
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 26, 2024 18:46
 Subject: Re: Six month average prices
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Dhobeck (28)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
In Help, 1001bricks writes:
  In Help, Nubs_Select writes:
  In Help, 1001bricks writes:
  In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.

hi hurry I'm nubs

I was talking to Sorry. I'm Hurry, Nubs.

Is
 
Part No: 60616pb089  Name: Door 1 x 4 x 6 with Stud Handle with 'I'M SORRY I'M SORRY I'M SORRY I'M SORRY I'M SORRY I'M SORRY' on Blue and White Doodle Board Pattern (Sticker) - Set 10292
* 
60616pb089 Door 1 x 4 x 6 with Stud Handle with 'I'M SORRY I'M SORRY I'M SORRY I'M SORRY I'M SORRY I'M SORRY' on Blue and White Doodle Board Pattern (Sticker) - Set 10292
Parts: Door, Decorated {Dark Tan}
Some how related to Sorry?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 26, 2024 18:35
 Subject: Re: Six month average prices
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1001bricks (52267)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, Nubs_Select writes:
  In Help, 1001bricks writes:
  In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.

hi hurry I'm nubs

I was talking to Sorry. I'm Hurry, Nubs.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 26, 2024 18:21
 Subject: Re: Six month average prices
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Nubs_Select (3732)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Help, 1001bricks writes:
  In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.

hi hurry I'm nubs
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 26, 2024 18:13
 Subject: Re: Six month average prices
 Viewed: 25 times
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1001bricks (52267)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.
 Author: v100Bricks View Messages Posted By v100Bricks
 Posted: Apr 26, 2024 16:59
 Subject: Six month average prices
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v100Bricks (135)

Location:  United Kingdom, Scotland
Member Since Contact Type Status
Aug 31, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: v100Bricks
I have seen a few discussions on getting the 6 month average for a store's
inventory using BrickStore but my quesiton is different (I think) from the discussions
I have seen.

I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

My option was to try and download all parts with the 6 month average and the
join them together to populate the XML.

Are either of these possible via Bricklink, BrickStore or any other tool?

Thanks everyone
 Author: atkk View Messages Posted By atkk
 Posted: Apr 25, 2024 18:29
 Subject: Re: İf you need help with French
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 Topic: Translation
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atkk (8606)

Location:  Canada, Ontario
Member Since Contact Type Status
Apr 27, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BUILD IT!!
BrickLink Translated Help Editor (?) - French
Laisse-moi savoir si tu as des questions.

In Translation, Efe35 writes:
  Well gentleman if you need help with French language this is the best place to
ask
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 25, 2024 12:03
 Subject: Re: BLOCKED FROM WEBSITE
 Viewed: 77 times
 Topic: Technical Issues
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1001bricks (52267)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, 9_lives_bricks writes:
  I didn't get one at all. Not on any of the messages I send

How's that even possible
 Author: 9_lives_bricks View Messages Posted By 9_lives_bricks
 Posted: Apr 25, 2024 11:43
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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9_lives_bricks (3066)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 23, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 9_Lives_Bricks
I didn't get one at all. Not on any of the messages I send
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Apr 25, 2024 10:56
 Subject: Re: BLOCKED FROM WEBSITE
 Viewed: 106 times
 Topic: Technical Issues
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Technical Issues, 9_lives_bricks writes:
  Over a month ago, Bricklink blocked us from their website, because we were taking
statistical data from the store ranking list to put on our personal excel spreadsheets.
We have sent multiple emails to Bricklink, asking to resolve this issue and
we have yet to receive any replies to our requests. Also, our service provider
cannot change our IP address and resetting our router also does not change our
IP. We need this resolved soon. Does anyone know how we can contact Bricklink
by phone, or how we can fix this problem?

Did you receive a confirmation of your Help desk inquiry with a ticket number?
We are seeing evidence recently that some tickets are not getting through.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 25, 2024 10:42
 Subject: Re: BLOCKED FROM WEBSITE
 Viewed: 60 times
 Topic: Technical Issues
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1001bricks (52267)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, ErwinNL writes:
  In Technical Issues, 1001bricks writes:
  In Technical Issues, 9_lives_bricks writes:
  Didn't get blocked from using the API. was just using excel to pull some
of the store ranking list. My guess is I pulled to much in the amount of time
allowed so to BL it looked like a cyber attack.

No, it's a question of excessive number of queries, server load, etc.
See BL Terms?

I guess if it's minor, your IP will be unbanned tomorrow after BrickLink
midnight 00:00 EDT, in 5+ hours.

He was blocked a month ago, why do you think tomorrow will be the magic day he
can get back on the site?

Didn't know, but this is why I wrote exactly "if it's minor".

If it's a month ban, then it's not minor, or they have so few time that
they don't consider it's a priority to unban him

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