  
| Author: | 1001bricks  | | Posted: | Apr 26, 2024 21:27 | | Subject: | Re: Extortion | | Viewed: | 83 times | | Topic: | Help | |
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| In Help, Shintaku writes:
| | Can we do something in these cases, or are we totally powerless?
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When was it received?
You've a proof of reception (but of course he received because he complains,
but for PayPal)?
Order total + shipping price?
Refunded parts price?
Qty of parts refunded // total parts?
You did well refunding what was said damaged/missing.
| | I'm not speaking about the PayPal claim, I know I will win it.
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Then simply ignore?
| | But is there a way to defend ourselves from this kind of users?
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It's possible they were damaged/missing.
Regarding returning goods, it's also possible - depending your conditions,
when it was received, etc.
But at the buyer cost AFAIK. NOT at your cost.
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Message is in Reply To:  Extortion - Shintaku (3768)  | Hello, today something very bad happened. An user made me an order, paid, and I shipped it. Out of 233 parts, he declared that 1 was incorrect and 5 missing. I went on my shop [...]
(11 days ago, Apr 26, 2024, to Help) |
Message Has 1 Reply: | Re: Extortion - Shintaku (3768) | [...] Yes I have. [...] 2€ on over 100€ because they were just 6 parts over 226. [...] Thanks [...] I can't for how I'm done. [...] I agree with that.
(11 days ago, Apr 27, 2024, to Help) |
7 Messages in this Thread: Msg 1 - Shintaku (3768) 11 days ago Apr 26, 2024 to Help
 Msg 2 « - 1001bricks (52324) 11 days ago Apr 26, 2024 to Help
  Msg 3 - Shintaku (3768) 11 days ago Apr 27, 2024 to Help
Msg 4 - kzinti (4924) 11 days ago Apr 27, 2024 to Help
Msg 5 - Shintaku (3768) 11 days ago Apr 27, 2024 to Help
Msg 6 - Adjour (2457) 10 days ago Apr 27, 2024 to Help
Msg 7 - junkpile (983) 8 days ago Apr 30, 2024 to Help
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