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 Author: keithkram View Messages Posted By keithkram
 Posted: Apr 28, 2024 05:41
 Subject: Re: Part 4034
 Viewed: 17 times
 Topic: Help
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In Help, The_Boyz_Bricks writes:
  Does anyone else who owns this part know if "Lego" is printed anywhere
on it?
 
Part No: 4034  Name: Glass for Train Window 1 x 4 x 3
* 
4034 Glass for Train Window 1 x 4 x 3
Parts: Window, Glass & Shutter {Trans-Clear}

Thanks all!

Ours were parted out from sealed set 10132 and do NOT have "Lego" printed
on them.
 Author: Adjour View Messages Posted By Adjour
 Posted: Apr 27, 2024 20:02
 Subject: Re: Extortion
 Viewed: 80 times
 Topic: Help
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In Help, Shintaku writes:
  Hello,

today something very bad happened.

An user made me an order, paid, and I shipped it.
Out of 233 parts, he declared that 1 was incorrect and 5 missing.

I went on my shop to see if I could reship the missing/wrong items but to my
surprise, none of them were available.

I don't want problems, so for a few bucks, I refunded those parts.

Probably, this buyer saw me weak because he then became demanding.

- I'm not happy with the refund. Either you send me half the shipping price
as a compensation, or I will cancel the entire order and ship it back on your
behalf.

Once noted that PayPal states that though he's entitled to, it's on HIS
behalf it became.

- No it's on your behalf. If before I said that I was ok with half shipping
price, now it's full shipping price, or I will cancel the order and open
a claim as "not as described".

I remarked that the parts not as described were refunded, but he said that he
was not needing the order as a whole.

I then went on his feedback profile and see that he already tried this trick
before. A seller paid him to ship the order back, and he never did.

Can we do something in these cases, or are we totally powerless?

I'm not speaking about the PayPal claim, I know I will win it.

But is there a way to defend ourselves from this kind of users?

How much was shipping?

half off doesn't tell us much.


I usually offer to cover shipping if I can't replace something. Often that's
the same amount they paid just for shipping or close to it.


So for example, if shipping was $8, and they have to pay $4 to get the parts
from someone else, that's totally a reasonable request IMO.
 


Crystal
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Apr 27, 2024 11:42
 Subject: Part 4034
 Viewed: 84 times
 Topic: Help
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Does anyone else who owns this part know if "Lego" is printed anywhere
on it?
 
Part No: 4034  Name: Glass for Train Window 1 x 4 x 3
* 
4034 Glass for Train Window 1 x 4 x 3
Parts: Window, Glass & Shutter {Trans-Clear}

Thanks all!
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 27, 2024 11:05
 Subject: Re: Six month average prices
 Viewed: 31 times
 Topic: Help
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In Help, v100Bricks writes:
  In Help, 1001bricks writes:
  In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.

That appears to just give me the average of my store

No, it's BrickLink Average price!
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Apr 27, 2024 10:21
 Subject: Re: Extortion
 Viewed: 61 times
 Topic: Help
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In Help, kzinti writes:
  In Help, Shintaku writes:
  Hello,

today something very bad happened.

An user made me an order, paid, and I shipped it.
Out of 233 parts, he declared that 1 was incorrect and 5 missing.

I went on my shop to see if I could reship the missing/wrong items but to my
surprise, none of them were available.

I don't want problems, so for a few bucks, I refunded those parts.

Probably, this buyer saw me weak because he then became demanding.

- I'm not happy with the refund. Either you send me half the shipping price
as a compensation, or I will cancel the entire order and ship it back on your
behalf.

Once noted that PayPal states that though he's entitled to, it's on HIS
behalf it became.

- No it's on your behalf. If before I said that I was ok with half shipping
price, now it's full shipping price, or I will cancel the order and open
a claim as "not as described".

I remarked that the parts not as described were refunded, but he said that he
was not needing the order as a whole.

I then went on his feedback profile and see that he already tried this trick
before. A seller paid him to ship the order back, and he never did.

Can we do something in these cases, or are we totally powerless?

I'm not speaking about the PayPal claim, I know I will win it.

But is there a way to defend ourselves from this kind of users?

Leave a note in feedback: Claims X parts missing, refund issued, buyer demanded
half off shipping. BEWARE!

I think this fits.

I will surely leave a bad feedback, but I am sure I will get one back in return...
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Apr 27, 2024 10:20
 Subject: Re: Extortion
 Viewed: 58 times
 Topic: Help
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In Help, 1001bricks writes:
  In Help, Shintaku writes:

  Can we do something in these cases, or are we totally powerless?

When was it received?
You've a proof of reception (but of course he received because he complains,
but for PayPal)?

Yes I have.

  
Order total + shipping price?
Refunded parts price?
Qty of parts refunded // total parts?

2€ on over 100€ because they were just 6 parts over 226.

  You did well refunding what was said damaged/missing.

Thanks

  
  I'm not speaking about the PayPal claim, I know I will win it.

Then simply ignore?


I can't for how I'm done.

  
  But is there a way to defend ourselves from this kind of users?

It's possible they were damaged/missing.

Regarding returning goods, it's also possible - depending your conditions,
when it was received, etc.

But at the buyer cost AFAIK. NOT at your cost.

I agree with that.
 Author: v100Bricks View Messages Posted By v100Bricks
 Posted: Apr 27, 2024 10:14
 Subject: Re: Six month average prices
 Viewed: 20 times
 Topic: Help
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In Help, 1001bricks writes:
  In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.

That appears to just give me the average of my store, whih i dont want, i want
to average of items i have not yet added to my store, ie the average of all parts
potentially in the catalogue
 Author: kzinti View Messages Posted By kzinti
 Posted: Apr 27, 2024 00:00
 Subject: Re: Extortion
 Viewed: 73 times
 Topic: Help
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In Help, Shintaku writes:
  Hello,

today something very bad happened.

An user made me an order, paid, and I shipped it.
Out of 233 parts, he declared that 1 was incorrect and 5 missing.

I went on my shop to see if I could reship the missing/wrong items but to my
surprise, none of them were available.

I don't want problems, so for a few bucks, I refunded those parts.

Probably, this buyer saw me weak because he then became demanding.

- I'm not happy with the refund. Either you send me half the shipping price
as a compensation, or I will cancel the entire order and ship it back on your
behalf.

Once noted that PayPal states that though he's entitled to, it's on HIS
behalf it became.

- No it's on your behalf. If before I said that I was ok with half shipping
price, now it's full shipping price, or I will cancel the order and open
a claim as "not as described".

I remarked that the parts not as described were refunded, but he said that he
was not needing the order as a whole.

I then went on his feedback profile and see that he already tried this trick
before. A seller paid him to ship the order back, and he never did.

Can we do something in these cases, or are we totally powerless?

I'm not speaking about the PayPal claim, I know I will win it.

But is there a way to defend ourselves from this kind of users?

Leave a note in feedback: Claims X parts missing, refund issued, buyer demanded
half off shipping. BEWARE!

I think this fits.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 26, 2024 21:27
 Subject: Re: Extortion
 Viewed: 73 times
 Topic: Help
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In Help, Shintaku writes:

  Can we do something in these cases, or are we totally powerless?

When was it received?
You've a proof of reception (but of course he received because he complains,
but for PayPal)?

Order total + shipping price?
Refunded parts price?
Qty of parts refunded // total parts?

You did well refunding what was said damaged/missing.


  I'm not speaking about the PayPal claim, I know I will win it.

Then simply ignore?


  But is there a way to defend ourselves from this kind of users?

It's possible they were damaged/missing.

Regarding returning goods, it's also possible - depending your conditions,
when it was received, etc.

But at the buyer cost AFAIK. NOT at your cost.
 Author: Shintaku View Messages Posted By Shintaku
 Posted: Apr 26, 2024 21:04
 Subject: Extortion
 Viewed: 196 times
 Topic: Help
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Hello,

today something very bad happened.

An user made me an order, paid, and I shipped it.
Out of 233 parts, he declared that 1 was incorrect and 5 missing.

I went on my shop to see if I could reship the missing/wrong items but to my
surprise, none of them were available.

I don't want problems, so for a few bucks, I refunded those parts.

Probably, this buyer saw me weak because he then became demanding.

- I'm not happy with the refund. Either you send me half the shipping price
as a compensation, or I will cancel the entire order and ship it back on your
behalf.

Once noted that PayPal states that though he's entitled to, it's on HIS
behalf it became.

- No it's on your behalf. If before I said that I was ok with half shipping
price, now it's full shipping price, or I will cancel the order and open
a claim as "not as described".

I remarked that the parts not as described were refunded, but he said that he
was not needing the order as a whole.

I then went on his feedback profile and see that he already tried this trick
before. A seller paid him to ship the order back, and he never did.

Can we do something in these cases, or are we totally powerless?

I'm not speaking about the PayPal claim, I know I will win it.

But is there a way to defend ourselves from this kind of users?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 26, 2024 19:54
 Subject: Re: Six month average prices
 Viewed: 38 times
 Topic: Help
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In Help, SylvainLS writes:
  In Help, 1001bricks writes:
  […]
  
  Sorry, I'm hurry.

hi hurry I'm nubs

I was talking to Sorry. I'm Hurry, Nubs.

Surely, you don’t have an airplane to catch?

DR. RUMACK
Can you fly this airplane and land it?

STRIKER
Surely you can’t be serious.

DR. RUMACK
I am serious, and don’t call me Shirley!
What flying experience have you had?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Apr 26, 2024 18:53
 Subject: Re: Six month average prices
 Viewed: 28 times
 Topic: Help
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In Help, 1001bricks writes:
  […]
  
  Sorry, I'm hurry.

hi hurry I'm nubs

I was talking to Sorry. I'm Hurry, Nubs.

Surely, you don’t have an airplane to catch?
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 26, 2024 18:46
 Subject: Re: Six month average prices
 Viewed: 29 times
 Topic: Help
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In Help, 1001bricks writes:
  In Help, Nubs_Select writes:
  In Help, 1001bricks writes:
  In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.

hi hurry I'm nubs

I was talking to Sorry. I'm Hurry, Nubs.

Is
 
Part No: 60616pb089  Name: Door 1 x 4 x 6 with Stud Handle with 'I'M SORRY I'M SORRY I'M SORRY I'M SORRY I'M SORRY I'M SORRY' on Blue and White Doodle Board Pattern (Sticker) - Set 10292
* 
60616pb089 Door 1 x 4 x 6 with Stud Handle with 'I'M SORRY I'M SORRY I'M SORRY I'M SORRY I'M SORRY I'M SORRY' on Blue and White Doodle Board Pattern (Sticker) - Set 10292
Parts: Door, Decorated {Dark Tan}
Some how related to Sorry?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 26, 2024 18:35
 Subject: Re: Six month average prices
 Viewed: 30 times
 Topic: Help
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In Help, Nubs_Select writes:
  In Help, 1001bricks writes:
  In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.

hi hurry I'm nubs

I was talking to Sorry. I'm Hurry, Nubs.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 26, 2024 18:21
 Subject: Re: Six month average prices
 Viewed: 28 times
 Topic: Help
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In Help, 1001bricks writes:
  In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.

hi hurry I'm nubs
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 26, 2024 18:13
 Subject: Re: Six month average prices
 Viewed: 25 times
 Topic: Help
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In Help, v100Bricks writes:
  I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

BrickStore: CTRL+A, CTRL+G


Sorry, I'm hurry.
 Author: v100Bricks View Messages Posted By v100Bricks
 Posted: Apr 26, 2024 16:59
 Subject: Six month average prices
 Viewed: 124 times
 Topic: Help
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I have seen a few discussions on getting the 6 month average for a store's
inventory using BrickStore but my quesiton is different (I think) from the discussions
I have seen.

I am looking to upload new stock using XML and want to automtically set these
products to the 6 onth average. FIrstly i gues is it possbile to do this with
BrickStore automatically. I havent found a way but I'm certainly no expert.

My option was to try and download all parts with the 6 month average and the
join them together to populate the XML.

Are either of these possible via Bricklink, BrickStore or any other tool?

Thanks everyone
 Author: atkk View Messages Posted By atkk
 Posted: Apr 25, 2024 18:29
 Subject: Re: İf you need help with French
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 Topic: Translation
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Laisse-moi savoir si tu as des questions.

In Translation, Efe35 writes:
  Well gentleman if you need help with French language this is the best place to
ask
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 25, 2024 12:03
 Subject: Re: BLOCKED FROM WEBSITE
 Viewed: 82 times
 Topic: Technical Issues
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In Technical Issues, 9_lives_bricks writes:
  I didn't get one at all. Not on any of the messages I send

How's that even possible
 Author: 9_lives_bricks View Messages Posted By 9_lives_bricks
 Posted: Apr 25, 2024 11:43
 Subject: Re: BLOCKED FROM WEBSITE
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 Topic: Technical Issues
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I didn't get one at all. Not on any of the messages I send

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