  
| Author: | Shintaku  | | Posted: | Apr 30, 2024 03:24 | | Subject: | Re: We should be able to get rid of some users | | Viewed: | 58 times | | Topic: | Help | |
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| In Help, zorbanj writes:
| | Your buyer doesn't seem unreasonable and you handled this transaction poorly.
You got some good advice on this thread from others, I hope you take it into
consideration for the future.
Also, you're going to have alot of trouble if you ship internationally and
refuse to refund shipping for incomplete orders. You might skate by when shipping
is a few dollars but otherwise this is going to keep happening to you.
Lastly, most buyers don't read the TOS.
|
I surely had a lesson here and learnt a lot.
I'll explain.
I have spent years updating and revising my TOS so that I can explain exactly
the service I intend to offer. I don't intend to offer different services,
if one wants to buy from me, at low prices, with immediate shipping and well-made
packaging, he must also accept some things.
I have bought hundreds of times on bricklink.
Some sellers ship after 5-6 days. I don't understand why, I consider it a
bad service.
Some sellers ship all mixed pieces in one envelope. I also consider this a bad
service. However, if one or two pieces are missing I can understand it. This
is not a disservice to me. It's enough for me to at least be reimbursed.
So I decided to offer a service equal to what I would like as a buyer.
However, if many sellers, as I see from the answers on the forum, are ready to
run with a handkerchief as soon as the buyer's nose runs, ready to carry
out their every wish like mere lackeys, regardless of the TOS however detailed
they may be, then I understand very well why buyers, feeling spoiled and pampered,
become arrogant and pretentious saying "but I received this treatment there".
I would like to know if in addition to that, the pieces arrived in the USA from
Italy in a few days and packaged as if it were an original LEGO SET.
Then, maybe my buyer would have preferred a slower shipment with all the pieces
inside? Yes, probably he would have. But I find it simply ridiculous that the
forum responses have totally ignored two factors.
The first: that this buyer first asks me for half the shipping costs as compensation
and then, out of annoyance, the entire amount. In my house this is called BLACKMAIL,
call it what you want, I have received private messages of solidarity and I don't
expect to find any more empathy on the forum.
And the second factor, the barrage of insults that I received privately from
this user, as clearly reported, without me having done anything wrong other than
simply not submitting to his absurd demands, this too was totally and beautifully
ignored by the others participants in this discussion.
I see many teachers who come here to give me lessons on what I should or shouldn't
have done despite the fact that I have 3500+ feedback, almost all positive. If
these people like to manage their bricklink in a certain way I'm happy for
them and I don't have the presumption and arrogance of telling them what
to do. My message was just to say that some users, who BLACKMAIL (it's objective
and unquestionable) and INSULT (still objective and unquestionable) are not part
of the Bricklink community as Dan Jezek intended it. It wasn't a message
to ask others how to run my store. If I wanted to do it, trust me I would have
done it.
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Message is in Reply To:  Re: We should be able to get rid of some users - zorbanj (820) | Your buyer doesn't seem unreasonable and you handled this transaction poorly. You got some good advice on this thread from others, I hope you take it into consideration for [...]
(21 days ago, Apr 29, 2024, to Help) |
Message Has 1 Reply: 37 Messages in this Thread: Msg 1 - Shintaku (3782)  21 days ago Apr 29, 2024 to Help
 Msg 2 - Gaston.La.Brick (1841) 21 days ago Apr 29, 2024 to Help
 Msg 3 - coevorden01 (528) 21 days ago Apr 29, 2024 to Help
 Msg 4 - Shintaku (3782) 21 days ago Apr 29, 2024 to Help
Msg 5 - Shintaku (3782) 21 days ago Apr 29, 2024 to Help
Msg 6 - peregrinator (777) 21 days ago Apr 29, 2024 to Help
Msg 7 - PlanetEarthToys (118) 21 days ago Apr 29, 2024 to Help
Msg 8 - Shintaku (3782) 21 days ago Apr 29, 2024 to Help
Msg 9 - PlanetEarthToys (118) 21 days ago Apr 29, 2024 to Help
Msg 10 - Shintaku (3782) 21 days ago Apr 29, 2024 to Help
Msg 11 - randyf (442) 21 days ago Apr 29, 2024 to Help
Msg 12 - SezaR (1395) 21 days ago Apr 29, 2024 to Help
Msg 13 - iprice (1252) 21 days ago Apr 29, 2024 to Help
Msg 14 - Shintaku (3782) 21 days ago Apr 29, 2024 to Help
Msg 15 - TheBrickGuys (13286) 21 days ago Apr 29, 2024 to Help
Msg 16 - Shintaku (3782) 21 days ago Apr 29, 2024 to Help
Msg 17 - Shintaku (3782) 21 days ago Apr 29, 2024 to Help
Msg 18 - BrickDeals (2807) 21 days ago Apr 29, 2024 to Help
Msg 19 - Shintaku (3782) 21 days ago Apr 29, 2024 to Help
Msg 20 - TheBrickGuys (13286) 20 days ago Apr 29, 2024 to Help
Msg 21 - Shintaku (3782) 20 days ago Apr 29, 2024 to Help
Msg 22 - PlanetEarthToys (118) 21 days ago Apr 29, 2024 to Help
Msg 23 - zorbanj (820) 21 days ago Apr 29, 2024 to Help
Msg 24 - zorbanj (820) 21 days ago Apr 29, 2024 to Help
Msg 25 - Tracyd (418) 21 days ago Apr 29, 2024 to Help
Msg 26 « - Shintaku (3782) 20 days ago Apr 30, 2024 to Help
Msg 27 - WhiteHorseMatt (1432) 20 days ago Apr 30, 2024 to Help
Msg 28 - Shintaku (3782) 20 days ago Apr 30, 2024 to Help
Msg 29 - peregrinator (777) 20 days ago Apr 30, 2024 to Help
Msg 30 - Shintaku (3782) 20 days ago Apr 30, 2024 to Help
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Msg 35 - peregrinator (777) 20 days ago Apr 30, 2024 to Help
Msg 36 - Shintaku (3782) 20 days ago Apr 30, 2024 to Help
Msg 37 - Familybuild (105) 21 days ago Apr 29, 2024 to Help
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Italy, Lombardia
