  
| Author: | yorbrick  | | Posted: | Apr 24, 2024 11:21 | | Subject: | Re: What would you do? | | Viewed: | 36 times | | Topic: | Problem Order | |
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| | | | | But as far as shipping the whole thing back for a full refund - isn't that
EU law? I don't see that you have a choice here.
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Correct, and I accept returns. But as I offer an alternative solution, return
shipping costs would be on the account of the buyer. That's at least how
I see it. Would you agree in this situation?
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If the item is damaged, the buyer should not pay for the return. Whereas if it
is change of mind, they should pay for it as long as you have made it clear in
your terms that the buyer pays for unwanted item returns.
I also wouldn't want to have to switch out arms in an old torso as a buyer
of it. If the buyer says the torso cracked when switching the arm, then you should
also then have to replace that. You could send them a replacement torso and ask
them to ship the one with the cracked arm back to you (at your expense) if you
wanted to switch the arm out yourself.
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Message is in Reply To:  Re: What would you do? - Gaston.La.Brick (1841) | [...] I understand. However, it's a classic space torso with full gold moon. So replacements for this part are rare. [...] Correct, and I accept returns. But as I offer [...]
(25 days ago, Apr 24, 2024, to Problem Order) |
8 Messages in this Thread: Msg 1 - Gaston.La.Brick (1841) 25 days ago Apr 24, 2024 to Problem Order
 Msg 2 - Gaston.La.Brick (1841) 25 days ago Apr 24, 2024 to Problem Order
Msg 3 - peregrinator (776)  25 days ago Apr 24, 2024 to Problem Order
  Msg 4 - Gaston.La.Brick (1841) 25 days ago Apr 24, 2024 to Problem Order
Msg 5 - v100Bricks (144) 25 days ago Apr 24, 2024 to Problem Order
Msg 6 « - yorbrick (1185) 24 days ago Apr 24, 2024 to Problem Order
Msg 7 - zorbanj (820) 25 days ago Apr 24, 2024 to Problem Order
Msg 8 - sasquatch_eater (81) 24 days ago Apr 24, 2024 to Problem Order
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United Kingdom, England
