  
| Author: | Jilly0722  | | Posted: | Mar 17, 2014 11:14 | | Subject: | Re: Glitch? Store closed while items in cart | | Viewed: | 38 times | | Topic: | Suggestions | |
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| In Suggestions, Thea writes:
| | In Suggestions, Jilly0722 writes:
| | Hi, Not sure if this is a system glitch or not, A few months back I had a store
close while I was compiling items in it, I lost my complete shopping cart because
of this and was not able to recover the list. I had to go through all of my items
with the other stores to figure out what items were in this cart. If a seller
closes their store, there should be a warning that a buyer has items in their
cart and they should contact that buyer prior to store closing. Not sure if this
feature exists or not but it would be nice,
Jill
|
Hi Jill,
I agree this needs some sort of solution.
I have received the 30 minute notice of store closing before, but at that time
it was the only store I was looking at.
Like you, I've had multiple carts in progress before, and not gotten back
to one for some time. I've been lucky not to have any closed in that situation.
I'm not sure a pop-up about one store's closing while you are active
in another store would work if you have pop-ups disabled. I can't remember
ever seeing the new message notification while I've switched between store
windows either. So even if the Seller knew it was me keeping his store open
and sent me a message, I probably wouldn't see it in time.
There are times when I'm on call and have to drop what I'm doing and
may not get back to it for quite some time. My solution was to let the 5-10
stores I was working with know I needed to do multiple batches and ask if that
would be ok. Then I could shop for a few specific items in each store over a
short period of time, do a first batch for those items, and then go back for
other batches at a later time.
Thea
Always Learning!
|
So the simple solution would be to let the cart remain until the buyer decides
to either make the purchase or delete it, and if they are not allowed to complete
the purchase because the store closed during the compilation of the cart, there
should be a option to still be able to view the cart and then save if for future
reference, Jill
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Message is in Reply To: Message Has 1 Reply: 20 Messages in this Thread:  Msg 1 - Jilly0722 (1843) 125 months ago Mar 16, 2014 to Suggestions
 Msg 2 - theboystoys (1109) 125 months ago Mar 16, 2014 to Suggestions
Msg 3 - ToriHada (8887)  125 months ago Mar 16, 2014 to Suggestions
 Msg 4 - therobo (9712) 125 months ago Mar 16, 2014 to Suggestions
 Msg 5 - Jilly0722 (1843) 125 months ago Mar 16, 2014 to Suggestions
Msg 6 - Jilly0722 (1843) 125 months ago Mar 16, 2014 to Suggestions
Msg 7 - Jilly0722 (1843) 125 months ago Mar 16, 2014 to Suggestions
Msg 8 - Brickwilbo (1534) 125 months ago Mar 16, 2014 to Suggestions
Msg 9 - ToriHada (8887) 125 months ago Mar 16, 2014 to Suggestions
Msg 10 - therobo (9712) 125 months ago Mar 16, 2014 to Suggestions
Msg 11 - Rolf (339) 125 months ago Mar 16, 2014 to Suggestions
Msg 12 - JulieK (8985) 125 months ago Mar 17, 2014 to Suggestions
Msg 13 - Jilly0722 (1843) 125 months ago Mar 16, 2014 to Suggestions
Msg 14 - bb53904 (322) 125 months ago Mar 16, 2014 to Suggestions
Msg 15 « - Jilly0722 (1843) 125 months ago Mar 17, 2014 to Suggestions
Msg 16 - ToriHada (8887) 125 months ago Mar 17, 2014 to Suggestions
Msg 17 - Jilly0722 (1843) 125 months ago Mar 17, 2014 to Suggestions
Msg 18 - bb53904 (322) 125 months ago Mar 17, 2014 to Suggestions
Msg 19 - Jilly0722 (1843) 125 months ago Mar 17, 2014 to Suggestions
Msg 20 - Tsitra (167) 125 months ago Mar 18, 2014 to Suggestions
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USA, Illinois
