BrickLink Discussion Forum

In Technical Issues, pureoil66 writes:

I just tested something and it seemed to work:

Just download the entire inventory from the bottom of the inventory page as an
xml and then I opened / imported the file as an xml in Brickstore and it seemed
to work for me.

In Technical Issues, shopgaeubricks writes:

Dear BL-Users

I got an Update on BrickStore and now when I want to download my BL inventory
I get the error message Invalid Device Information.

Does anyone have the same Problem?

What do I need to do?

Thanks for helping.

Best regards

Yep it works...but your are still offline..
J.

Author:

SylvainLS

Posted:

Mar 28, 2024 18:34

Subject:

Re: Brickstore Invalid Device Information

Viewed:

43 times

Topic:

Language please!

In Technical Issues, Jojo23shop writes:

In Technical Issues, Familybuild writes:

Same problem here.

I have the same problem too. Probably due to [redacted] stupid attacks to BL. Anyway
if you save your yesterday work as a local file, you can open it and continue
your work...but without uploading to BL, just save it again and wait.
J.

Author:

Ziegelmeister

Posted:

Mar 28, 2024 18:28

Subject:

Re: Request for Quote broken

Viewed:

22 times

Topic:

In Technical Issues, macebobo writes:

In Technical Issues, Ziegelmeister writes:

The same occurs when I use the shared method, but with the shared method it says
"place order" without the option for a quote.

Works for me in your store:

Crap... I might have made changes since then. I'll message you in a moment.

Author:

Nubs_Select

Posted:

Mar 28, 2024 18:17

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

38 times

Topic:

In Help, SezaR writes:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

That's quite a lot of drawers.
Do you store Lego inside your drawers or do you store drawers inside Lego?

usually the second option

i love building lego boxes to store my
drawers!

Author:

macebobo

Posted:

Mar 28, 2024 18:10

Subject:

Re: Request for Quote broken

Viewed:

24 times

Topic:

In Technical Issues, Ziegelmeister writes:

The same occurs when I use the shared method, but with the shared method it says
"place order" without the option for a quote.

Works for me in your store:

Author:

SezaR

Posted:

Mar 28, 2024 18:07

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

38 times

Topic:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

That's quite a lot of drawers.
Do you store Lego inside your drawers or do you store drawers inside Lego?

Author:

Nubs_Select

Posted:

Mar 28, 2024 17:52

Subject:

Re: Request for Quote broken

Viewed:

23 times

Topic:

For my quote option it looks like this and I have "Accept Quote Requests"
enabled in store management just like you. perhaps try adjusting your setup to
work similarly.

Author:

Saitobricks.ca

Posted:

Mar 28, 2024 17:41

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

35 times

Topic:

In Help, Dhobeck writes:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

Not like this? Guess it would probably take to much time though with that many.

in Canada they cant stack 😭😭😭😭 (different brand)

Noooooo

[WARNING]=Potential Meme Found

Author:

Ziegelmeister

Posted:

Mar 28, 2024 17:40

Subject:

Re: Request for Quote broken

Viewed:

23 times

Topic:

In Technical Issues, Nubs_Select writes:

Could you perhaps post a picture of your entire request quote shipping option
in its entirety

Still stumped. I even took an existing method (USPS large Box Priority) and
changed it to manual (and removed dimension restrictions) and it said no method
was available. The Mustang set is roughly 64 ounces. Here's what I see
and what the buyer sees/saw.

The same occurs when I use the shared method, but with the shared method it says
"place order" without the option for a quote.

Author:

macebobo

Posted:

Mar 28, 2024 17:33

Subject:

Re: Brickstore Invalid Device Information

Viewed:

46 times

Topic:

In Technical Issues, 1001bricks writes:

In Technical Issues, macebobo writes:

In Technical Issues, 1001bricks writes:

In Technical Issues, macebobo writes:

I know BL is using AWS, so I wonder if they turned on a new security "feature"
and this is the unintended consequence?

It might be filtering by user agent and only allowing common ones through.

It's not due to to user agent.

How do you know this? Not saying you're wrong, but what is your proof?

Just try to log in with a different browser; it'll work.

See comment in bold above.

BrickStore is not a browser.

Author:

1001bricks

Posted:

Mar 28, 2024 17:28

Subject:

Re: Brickstore Invalid Device Information

Viewed:

29 times

Topic:

In Technical Issues, macebobo writes:

In Technical Issues, 1001bricks writes:

In Technical Issues, macebobo writes:

I know BL is using AWS, so I wonder if they turned on a new security "feature"
and this is the unintended consequence?

It might be filtering by user agent and only allowing common ones through.

It's not due to to user agent.

How do you know this? Not saying you're wrong, but what is your proof?

Just try to log in with a different browser; it'll work.

Author:

1001bricks

Posted:

Mar 28, 2024 17:23

Subject:

Re: Brickstore Invalid Device Information

Viewed:

28 times

Topic:

In Technical Issues, macebobo writes:

In Technical Issues, 1001bricks writes:

In Technical Issues, macebobo writes:

It's now 2 hours+ after deployment, we many have problems, no communication.

What deployment?

Apparently something has changed?

Surely you are not suggesting that the change log, er roadmap, is out of date.

Russell already told us in forum it's more or less updated and/or I know
could check some changes not shown.

Author:

macebobo

Posted:

Mar 28, 2024 17:18

Subject:

Re: Brickstore Invalid Device Information

Viewed:

26 times

Topic:

In Technical Issues, 1001bricks writes:

In Technical Issues, macebobo writes:

It's now 2 hours+ after deployment, we many have problems, no communication.

What deployment?

Apparently something has changed?

Surely you are not suggesting that the change log, er roadmap, is out of date.

https://www.bricklink.com/help.asp?helpID=2547

Nothing has happened since March 26th.

/s

Author:

1001bricks

Posted:

Mar 28, 2024 17:14

Subject:

Re: Brickstore Invalid Device Information

Viewed:

29 times

Topic:

In Technical Issues, macebobo writes:

It's now 2 hours+ after deployment, we many have problems, no communication.

What deployment?

Apparently something has changed?

Author:

macebobo

Posted:

Mar 28, 2024 17:11

Subject:

Re: Brickstore Invalid Device Information

Viewed:

36 times

Topic:

In Technical Issues, 1001bricks writes:

In Technical Issues, macebobo writes:

I know BL is using AWS, so I wonder if they turned on a new security "feature"
and this is the unintended consequence?

It might be filtering by user agent and only allowing common ones through.

It's not due to to user agent.

How do you know this? Not saying you're wrong, but what is your proof?

It's now 2 hours+ after deployment, we many have problems, no communication.

What deployment?

In 2000 spaghetti were fine for a one solo admin and team.

24 year old spaghetti does not sound appetizing.

But right now? I can't do anything, I've 2 projects to quote and 1 to
realize

Ouch.

I just hate BrickLink at this moment.

That's the spirit! Now you're coming around.

Author:

Nubs_Select

Posted:

Mar 28, 2024 17:01

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

41 times

Topic:

In Help, Dhobeck writes:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

Not like this? Guess it would probably take to much time though with that many.

in Canada they cant stack 😭😭😭😭 (different brand)

Noooooo

Author:

Dhobeck

Posted:

Mar 28, 2024 16:59

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

44 times

Topic:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

Not like this? Guess it would probably take to much time though with that many.

in Canada they cant stack 😭😭😭😭 (different brand)

Noooooo

Author:

1001bricks

Posted:

Mar 28, 2024 16:54

Subject:

Re: Brickstore Invalid Device Information

Viewed:

35 times

Topic:

In Technical Issues, macebobo writes:

In Technical Issues, peregrinator writes:

"Invalid Device" sounds like it's related to the one-time pin. If
BrickStore has its own login for API access then it could be that that setting
was turned on (as it was for everyone) and needs to be turned off.

It's not due to to user agent.

It's now 2 hours+ after deployment, we many have problems, no communication.

In 2000 spaghetti were fine for a one solo admin and team.

But right now? I can't do anything, I've 2 projects to quote and 1 to
realize

I just hate BrickLink at this moment.

Author:

Nubs_Select

Posted:

Mar 28, 2024 16:53

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

42 times

Topic:

In Help, SylvainLS writes:

In Help, Nubs_Select writes:

[…]
in Canada they cant stack 😭😭😭😭 (different brand)

Why don’t you leave them in the, er, cabinets??

(I put the empty ones upside down, but then I don’t have that many of them either.)

that makes it very time consuming when parting out sets as i have to "find"
all the empty drawers compared to this method i can just grab handfuls

Author:

peregrinator

Posted:

Mar 28, 2024 16:49

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

42 times

Topic:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Just put em in a box somewhere and then use them when parting out sets

Author:

Saitobricks.ca

Posted:

Mar 28, 2024 16:49

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

34 times

Topic:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

Author:

peregrinator

Posted:

Mar 28, 2024 16:48

Subject:

Re: Brickstore Invalid Device Information

Viewed:

30 times

Topic:

In Technical Issues, Coffee.bricks writes:

Still happens if OTP is off.

Right, I wasn't suggesting that individual users could fix it.

Author:

SylvainLS

Posted:

Mar 28, 2024 16:48

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

40 times

Topic:

In Help, Nubs_Select writes:

[…]
in Canada they cant stack 😭😭😭😭 (different brand)

Why don’t you leave them in the, er, cabinets??

(I put the empty ones upside down, but then I don’t have that many of them either.)

Author:

macebobo

Posted:

Mar 28, 2024 16:45

Subject:

Re: Brickstore Invalid Device Information

Viewed:

32 times

Topic:

In Technical Issues, peregrinator writes:

The entire message I am getting "Invalid Device Information!"

I know BL is using AWS, so I wonder if they turned on a new security "feature"
and this is the unintended consequence?

It might be filtering by user agent and only allowing common ones through.

Has anyone wiresharked BrickStore to see which user agent is being sent?

OR maybe, Lego said "No more BrickStore for you" soup Nazi style.

You can manually get most of the information this is blocked from automatic download:

(Download the first 3 as xml and import into BrickStore)

Inventory: https://www.bricklink.com/invExcel.asp

Orders Received: https://www.bricklink.com/orderExcel.asp?orderType=received

Orders Placed: https://www.bricklink.com/orderExcel.asp?orderType=placed

Wanted list: go to the desired WL and click download and import into BrickStore.

I do not know how BrickStore downloads carts as they seems to be some sort of
coded file (every other number is a 3 however, weird) when exported.

Hope this helps someone.

Author:

Nubs_Select

Posted:

Mar 28, 2024 16:42

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

35 times

Topic:

In Help, SylvainLS writes:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

Looks like the white volcano erupted and you courageously put the box in the
way of the magma before it spread further

Author:

Nubs_Select

Posted:

Mar 28, 2024 16:42

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

44 times

Topic:

In Help, Dhobeck writes:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

Not like this? Guess it would probably take to much time though with that many.

in Canada they cant stack 😭😭😭😭 (different brand)

Author:

SylvainLS

Posted:

Mar 28, 2024 16:38

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

42 times

Topic:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

Looks like the white volcano erupted and you courageously put the box in the
way of the magma before it spread further

Author:

Dhobeck

Posted:

Mar 28, 2024 16:37

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

55 times

Topic:

In Help, Nubs_Select writes:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

Not like this? Guess it would probably take to much time though with that many.

Author:

Nubs_Select

Posted:

Mar 28, 2024 16:32

Subject:

Re: Empty Akro-mil drawers how to store

Viewed:

99 times

Topic:

In Help, Dhobeck writes:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Like this

Author:

Dhobeck

Posted:

Mar 28, 2024 16:21

Subject:

Empty Akro-mil drawers how to store

Viewed:

166 times

Topic:

How should I store empty akro-mils drawers after somebody buys all of the stock
in them?

Author:

Familybuild

Posted:

Mar 28, 2024 15:52

Subject:

Re: Brickstore Invalid Device Information

Viewed:

57 times

Topic:

Same problem here.

Author:

hottmeyer

Posted:

Mar 28, 2024 15:24

Subject:

Re: Brickstore Invalid Device Information

Viewed:

50 times

Topic:

I also thought it would be enough if I switched off OTP. Unfortunately without
success. Data retrieval is not possible!

In Technical Issues, Coffee.bricks writes:

Still happens if OTP is off.

In Technical Issues, peregrinator writes:

In Technical Issues, shopgaeubricks writes:

Author:

Amazingly

Posted:

Mar 28, 2024 15:24

Subject:

Re: Site broken

Viewed:

43 times

Topic:

In Technical Issues, Tloftus writes:

In Technical Issues, Amazingly writes:

It has been like this for a few weeks now. If I edit a part that is already on
my wanted list and add text or even turn off email notifications and click "save"
it will not save the changes.
I've been having to delete the part from the list and then add it again so
I can make whatever changes I want.
Any chance this is on the things to fix list?
Can someone please confirm this so I can stop thinking I am just doing it wrong
482 times in a row

Thanks

i went into my wanted list and randomly chose a part and turned on notifications
and added a text to that part and it saved successfully for me and then i went
back and chose the same part and turned off notifications and removed the text
i added and it saved successfully. if that is what you was talking about it worked
on my end.

I guess it just doing work for me. I've used it thousands of times so I can't
explain it. Thanks for letting me know.

Author:

1001bricks

Posted:

Mar 28, 2024 15:19

Subject:

Re: Brickstore Invalid Device Information

Viewed:

41 times

Topic:

In Technical Issues, StarBrick writes:

That would show that the OTP mechanism works!!

No, it's the opposite here at least.

Author:

Coffee.bricks

Posted:

Mar 28, 2024 15:19

Subject:

Re: Brickstore Invalid Device Information

Viewed:

32 times

Topic:

Still happens if OTP is off.

In Technical Issues, peregrinator writes:

In Technical Issues, shopgaeubricks writes:

Author:

StarBrick

Posted:

Mar 28, 2024 15:17

Subject:

Re: Brickstore Invalid Device Information

Viewed:

29 times

Topic:

That would show that the OTP mechanism works!!

Author:

pureoil66

Posted:

Mar 28, 2024 15:16

Subject:

Re: Brickstore Invalid Device Information

Viewed:

61 times

Topic:

Author:

peregrinator

Posted:

Mar 28, 2024 15:15

Subject:

Re: Brickstore Invalid Device Information

Viewed:

39 times

Topic:

In Technical Issues, shopgaeubricks writes:

Author:

1001bricks

Posted:

Mar 28, 2024 15:12

Subject:

Re: Brickstore Invalid Device Information

Viewed:

41 times

Topic:

In Technical Issues, Simmonbrick writes:

I have the same issue too. I don't know what to do

Just wait?

Author:

1001bricks

Posted:

Mar 28, 2024 15:11

Subject:

Re: Brickstore broken?

Viewed:

26 times

Topic:

In Help, Ra writes:

Cant access certain parts of brickstore, has the API changed?

Please read at lest the 10 last post titles before starting a new thread?

Author:

Simmonbrick

Posted:

Mar 28, 2024 15:02

Subject:

Re: Brickstore Invalid Device Information

Viewed:

37 times

Topic:

I have the same issue too. I don't know what to do

any help would be much appreciated!

thanks

Simone

In Technical Issues, shopgaeubricks writes:

Author:

Nubs_Select

Posted:

Mar 28, 2024 15:00

Subject:

Re: Brickstore broken?

Viewed:

23 times

Topic:

https://www.bricklink.com/message.asp?ID=1461759

Author:

Dhobeck

Posted:

Mar 28, 2024 15:00

Subject:

Re: Brickstore broken?

Viewed:

35 times

Topic:

In Help, Ra writes:

Cant access certain parts of brickstore, has the API changed?

This might help
https://www.bricklink.com/message.asp?ID=1461759

Author:

Posted:

Mar 28, 2024 14:58

Subject:

Brickstore broken?

Viewed:

94 times

Topic:

Cant access certain parts of brickstore, has the API changed?

Author:

TheBrickResort

Posted:

Mar 28, 2024 14:37

Subject:

Re: Brickstore Invalid Device Information

Viewed:

44 times

Topic:

In Technical Issues, shopgaeubricks writes:

I have the same issue, was fine yesterday.

Author:

StarBrick

Posted:

Mar 28, 2024 14:22

Subject:

Re: Brickstore Invalid Device Information - @Admin

Viewed:

43 times

Topic:

Doesn't work:

- Importing orders
- Importing inventory
- Wanted lists
- Shopping carts

Does work:
- price guide

- updating database

Seems there's something blocking the software knocking on BL-doors....

Author:

StarBrick

Posted:

Mar 28, 2024 14:17

Subject:

Re: Brickstore Invalid Device Information - @Admin

Viewed:

46 times

Topic:

@Admin_Russell:

did the security changes implemented following the hacking of accounts might
have caused this lifeline to get cut?

Author:

StarBrick

Posted:

Mar 28, 2024 14:15

Subject:

Re: Brickstore Invalid Device Information

Viewed:

37 times

Topic:

In Technical Issues, StarBrick writes:

Did you report it on GitHub?

Someone already did

Author:

Coffee.bricks

Posted:

Mar 28, 2024 14:15

Subject:

Re: Brickstore Invalid Device Information

Viewed:

37 times

Topic:

I just did

In Technical Issues, StarBrick writes:

Did you report it on GitHub?

Author:

StarBrick

Posted:

Mar 28, 2024 14:13

Subject:

Re: Brickstore Invalid Device Information

Viewed:

36 times

Topic:

Did you report it on GitHub?

Author:

1001bricks

Posted:

Mar 28, 2024 14:08

Subject:

Re: Brickstore Invalid Device Information

Viewed:

42 times

Topic:

In Technical Issues, Silverbirch1975 writes:

In Technical Issues, Coffee.bricks writes:
Same here, I used brickstore yesterday and it was fine, Tried this afternoon
after updating it and it keeps saying invalid information.

Same!

Author:

Silverbirch1975

Posted:

Mar 28, 2024 14:04

Subject:

Re: Brickstore Invalid Device Information

Viewed:

38 times

Topic:

In Technical Issues, Coffee.bricks writes:

Same here, was working just fine yesterday. I did not update any software between
now and then.

In Technical Issues, shopgaeubricks writes:

Same here, I used brickstore yesterday and it was fine, Tried this afternoon
after updating it and it keeps saying invalid information.

Any help would be apreciated.

Many thanks.

Jon.

Author:

Nubs_Select

Posted:

Mar 28, 2024 14:02

Subject:

Re: selling

Viewed:

24 times

Topic:

In Help, 604Brickster writes:

Hi there,

It's not letting me create a store to sell. Do I have to have a referral
or certain amount of feedback for I can open a store?

Thanks
Rick
604Brickster

What error is it giving? You just need 1 feedback and then you can start the
seller registration process

Author:

Coffee.bricks

Posted:

Mar 28, 2024 14:00

Subject:

Re: Brickstore Invalid Device Information

Viewed:

39 times

Topic:

Same here, was working just fine yesterday. I did not update any software between
now and then.

In Technical Issues, shopgaeubricks writes:

Author:

604Brickster

Posted:

Mar 28, 2024 13:48

Subject:

selling

Viewed:

84 times

Topic:

Hi there,

It's not letting me create a store to sell. Do I have to have a referral
or certain amount of feedback for I can open a store?

Thanks
Rick
604Brickster

Author:

shopgaeubricks

Posted:

Mar 28, 2024 13:27

Subject:

Brickstore Invalid Device Information

Viewed:

252 times

Topic:

Author:

Nubs_Select

Posted:

Mar 28, 2024 12:50

Subject:

Re: Seller Privileges Revoked

Viewed:

31 times

Topic:

The help desk usually takes 2-4 weeks to respond

Author:

Tloftus

Posted:

Mar 28, 2024 12:43

Subject:

Re: Site broken

Viewed:

33 times

Topic:

In Technical Issues, Amazingly writes:

Thanks

Author:

Amazingly

Posted:

Mar 28, 2024 12:25

Subject:

Site broken

Viewed:

118 times

Topic:

Thanks

Author:

RebelliousBrick

Posted:

Mar 28, 2024 10:04

Subject:

Re: Seller Privileges Revoked

Viewed:

54 times

Topic:

In Help, Nelleretnot writes:

Can someone tell me what the problem is and how I can repair the revoked and
suspended shop of mine ?

The helpdesk does not answer my mails. What to do now ?

Ton ter Ellen

Userdid: 1537766
Username: Nelleretnot
Shopname: WJZIWJK

It says to contact an admin but it might take a while for them to respond, we
cant do anything here on the forum for you

Author:

rab1234

Posted:

Mar 28, 2024 08:39

Subject:

Re: Known pieces without Lego logo? (30381)

Viewed:

32 times

Topic:

No there is no list.

In Help, matbrix writes:

Hi,

is there a list of Lego pieces known to have no Lego logo?

I have a Emperor Palpatine minifig (sw0634), all pieces are marked with the Lego
logo except the headgear (30381 - black).

I read somewhere that Lego did not include the logo on all pieces until 2013,
and since the specific piece appeared in 1999 I guess it could be original, even
if the figure itself came out in 2015.

I cannot say for sure that all pieces came from the same set, so my question
if is the hood still can be an original Lego piece - or is fake?

//Mathz

Author:

matbrix

Posted:

Mar 28, 2024 08:38

Subject:

Re: Known pieces without Lego logo? (30381)

Viewed:

29 times

Topic:

Ok, that makes me feel better, thank you!

Best regards,
Mathz

In Help, novabrick writes:

I have a black one with just a 5 in it. Probably a marking of the position on
the sprue during manufacting. The quality looks to LEGO standards. No sharp edges
or fleshing. i have no doubt that it is legit.

Regards

Christian

novabrick-team

In Help, matbrix writes:

Author:

minithings4life

Posted:

Mar 28, 2024 08:17

Subject:

Re: Request for Quote broken

Viewed:

32 times

Topic:

I really wish Bricklink would adopt a simple system where only instant checkout
orders are FIXED orders, anything else is regarded as a quote. The seller manually
invoices the buyer and the buyer has 24 hours to pay after receiving that invoice
else inventory auto returns to stock. There should be no obligation for a buyer
to buy under these circumstances and therefore no longer any reason to need to
issue NPB's

This sounds like a much better system.

Author:

infinibrix

Posted:

Mar 28, 2024 06:12

Subject:

Re: Request for Quote broken

Viewed:

43 times

Topic:

In Technical Issues, Ziegelmeister writes:

For whatever reason, people can not request quotes because it's telling buyers
that I don't have a shipping method available.

I have "Accept quote requests" turned on in Management.

I tried setting up my own method (and enabling it) where it's set to "manual"
(doesn't show up)

I tried importing the shared method (and enabling it) that is specifically called
"Request for quote" and it only gives a "place order" option,
the request for a quote button that should be below that is not visible for the
buyers.

I followed the instructions on this page: https://www.bricklink.com/help.asp?helpID=2437
and nothing seems to be working.

What am I missing?

In truth the whole quote process in general is broken and unfit for purpose:-

https://www.bricklink.com/message.asp?ID=1460675

I really wish Bricklink would adopt a simple system where only instant checkout
orders are FIXED orders, anything else is regarded as a quote. The seller manually
invoices the buyer and the buyer has 24 hours to pay after receiving that invoice
else inventory auto returns to stock. There should be no obligation for a buyer
to buy under these circumstances and therefore no longer any reason to need to
issue NPB's

Author:

novabrick

Posted:

Mar 28, 2024 05:38

Subject:

Re: Known pieces without Lego logo? (30381)

Viewed:

54 times

Topic:

Author:

matbrix

Posted:

Mar 28, 2024 05:24

Subject:

Known pieces without Lego logo? (30381)

Viewed:

129 times

Topic:

Author:

Nelleretnot

Posted:

Mar 28, 2024 05:21

Subject:

Seller Privileges Revoked

Viewed:

182 times

Topic:

Author:

Ziegelmeister

Posted:

Mar 28, 2024 03:11

Subject:

Re: Request for Quote broken

Viewed:

35 times

Topic:

In Help, Nubs_Select writes:

Could you perhaps post a picture of your entire request quote shipping option
in its entirety

Yea sure thing. Getting ready to hit the sack though. Been trying to figure
this out all night because I'm anal retentive and I hate when things don't
work.

Author:

Nubs_Select

Posted:

Mar 28, 2024 02:59

Subject:

Re: Request for Quote broken

Viewed:

36 times

Topic:

Could you perhaps post a picture of your entire request quote shipping option
in its entirety

Author:

Ziegelmeister

Posted:

Mar 28, 2024 02:13

Subject:

Re: Getting quotes

Viewed:

20 times

Topic:

I'm stumped. I did everything according to the help page but buyers can't
request a quote. Had a buyer trying to get a quote for the Ford Mustang but
they were only able to order it and force a requested invoice. ???

Anyone know what's going on can follow up here or the other thread I started
a few hours ago.

Author:

Ziegelmeister

Posted:

Mar 27, 2024 22:58

Subject:

Request for Quote broken

Viewed:

83 times

Topic:

Author:

yorbrick

Posted:

Mar 27, 2024 16:53

Subject:

Re: Missing pieces on a set

Viewed:

53 times

Topic:

In Help, cszM writes:

Hello,

I bought 2 sets from a store and one of them was incomplete (it was supossed
to be complete). I've written the seller with a list of the missing pieces,
my email was read but I have no answer, it's been more than two weeks since
I send the email.

What should I do?

Which set was it, and which parts were missing? As not all sets have to have
all the parts in the inventory to be considered complete when used.

Author:

zorbanj

Posted:

Mar 27, 2024 16:42

Subject:

Re: Is my lego real or fake?

Viewed:

64 times

Topic:

Agree with both of you. This belongs as a help topic, as was done with this other
perennial topic:

https://www.bricklink.com/help.asp?helpID=2505

In Help, Stuart9 writes:

I’m with you on this, never seen a fake with Lego logo.

Seen many claims that they exist but all proved to be false.

In Help, peregrinator writes:

I'm not going to say it's never happened, but I've never seen a fake
with the Lego logo on it, not even pictured.

Author:

Stuart9

Posted:

Mar 27, 2024 16:25

Subject:

Re: Is my lego real or fake?

Viewed:

53 times

Topic:

I’m with you on this, never seen a fake with Lego logo.

Seen many claims that they exist but all proved to be false.

In Help, peregrinator writes:

In Help, Dhobeck writes:

In Help, AndriusBrick writes:

Hello,
I have bought some lego parts, but i believe they might be fake.
The bricks do have 'lego' written on the top of the studs, but on the
back side of the brick there are no 4 or 5 digit part number. Anyone can tell,
if these are real lego (maybe older parts only had the logo)?

Though fake Lego usually doesn’t have logos, pictures would be great

I'm not going to say it's never happened, but I've never seen a fake
with the Lego logo on it, not even pictured.

Author:

peregrinator

Posted:

Mar 27, 2024 16:20

Subject:

Re: Is my lego real or fake?

Viewed:

42 times

Topic:

In Help, Dhobeck writes:

In Help, AndriusBrick writes:

Though fake Lego usually doesn’t have logos, pictures would be great

I'm not going to say it's never happened, but I've never seen a fake
with the Lego logo on it, not even pictured.

Author:

Ziegelmeister

Posted:

Mar 27, 2024 15:34

Subject:

Re: Getting quotes

Viewed:

42 times

Topic:

In Help, Ziegelmeister writes:

In Help, sw_lego_lover writes:

In addition, most sellers don't
have a Quote option. This seems quite anti-consumer.

Honestly... I completely forgot about it.

I set up everything for automated checkout. When I started getting in to larger
and larger sets I didn't think anything of it because on my end there was
no disruption since people would just order and then wait for invoicing. I'll
put that on my to-do list for this weekend.

Alright, I set up a method for quotes. I used the largest standard box I have
access to (27x20x10) and put in 57 inches for the max total dims. Then I put
the last known weight (18 pounds) and rate ($25 UPS, to a location about 500
miles away but then added $15 to get it to at least Colorado) I used for that
box and the S&H charges and clicked the button for "allow quote request".

That should work right? I'll go back through in a minute to add a few weight
bands because obviously not every set is that large and heavy.

Author:

Dhobeck

Posted:

Mar 27, 2024 15:33

Subject:

Re: Is my lego real or fake?

Viewed:

57 times

Topic:

In Help, AndriusBrick writes:

Though fake Lego usually doesn’t have logos, pictures would be great

Author:

rtzx9r

Posted:

Mar 27, 2024 15:31

Subject:

Re: Is my lego real or fake?

Viewed:

52 times

Topic:

In Help, AndriusBrick writes:

Add some pictures for us to look at. No way for us to be sure otherwise.

Author:

tec

Posted:

Mar 27, 2024 15:29

Subject:

Re: problema con il codice di conferma per mail

Viewed:

21 times

Topic:

hai già fatto questi 2 checks?

1) aprire https://www.bricklink.com/pref_general.asp?rD=Y
controlla quale mail c'è scritta lì, è la stessa mail o un'altra
in passato gli hacker avevano sostituito le email lì, quindi assicuratene

2) se ti mandi tanti OTP di continuo, gli OTP diventano spam
c'è un algoritmo che blocca le mail insistenti.
apri la casella di posta e guarda la cartellina SPAM.

Author:

cszM

Posted:

Mar 27, 2024 14:24

Subject:

Re: Missing pieces on a set

Viewed:

48 times

Topic:

In Help, SylvainLS writes:

In Help, cszM writes:

Hi,

File an NSS: https://www.bricklink.com/help.asp?helpID=110

will do, thanks a lot

Author:

SylvainLS

Posted:

Mar 27, 2024 14:22

Subject:

Re: Missing pieces on a set

Viewed:

36 times

Topic:

In Help, Ziegelmeister writes:

[…]
If it's a new or relatively recent set, you can try reaching out to LEGO
to see if they'll send you the pieces, but you'll still need to figure
out how to deal with the store.

Only if the sets were New & Sealed.

Otherwise, especially if the sets were Used, it’s the sole responsibility of
the seller.

Author:

Ziegelmeister

Posted:

Mar 27, 2024 14:17

Subject:

Re: Missing pieces on a set

Viewed:

38 times

Topic:

In Help, cszM writes:

It's not uncommon to have missing parts from a factory sealed set... It's
not common either but it has happened twice to me with

10255-1 (Inv) Assembly Square
3966 Parts, 9 Minifigures, 2017
Sets: Creator: Creator Expert: Modular Buildings Collection

(missing 5
of the slopes on the turret). And

71043-1 (Inv) Hogwarts Castle
5975 Parts, 28 Minifigures, 2018
Sets: Harry Potter: Sculptures

(missing some of the long pieces that go
in the rafters of the dining hall).

If it's a new or relatively recent set, you can try reaching out to LEGO
to see if they'll send you the pieces, but you'll still need to figure
out how to deal with the store.

Author:

SylvainLS

Posted:

Mar 27, 2024 14:15

Subject:

Re: Missing pieces on a set

Viewed:

37 times

Topic:

In Help, cszM writes:

Hi,

File an NSS: https://www.bricklink.com/help.asp?helpID=110

Author:

cszM

Posted:

Mar 27, 2024 14:01

Subject:

Missing pieces on a set

Viewed:

140 times

Topic:

Author:

Brickman4you

Posted:

Mar 27, 2024 13:37

Subject:

Re: Is my lego real or fake?

Viewed:

61 times

Topic:

In Help, Stuart9 writes:

Really strange how so many people believe there is so much fake Lego out there
with Lego logo.

Seems that we have these questions or statements most weeks, sometimes more than
once a week.

Op : Other markings underneath will usually be part number / mould number and
position in mould / copyright / pat pending / pending Pat / both the previous
two obscured etc.

However, better to ask if unsure.

In Help, Nubs_Select writes:

In Help, AndriusBrick writes:

Real. If it has the lego lego it’s real. Some parts don’t have the part number
and some don’t have the logo and some have neither but if it has the logo it’s
real

And most are ZERO feedback buyers that I guess are new to Bricklink, sky is aways
falling in this forum even with all the millions of successful transactions.
Like they say, negative views get the attention...

Author:

Stuart9

Posted:

Mar 27, 2024 13:21

Subject:

Re: Is my lego real or fake?

Viewed:

60 times

Topic:

In Help, Nubs_Select writes:

In Help, AndriusBrick writes:

Real. If it has the lego lego it’s real. Some parts don’t have the part number
and some don’t have the logo and some have neither but if it has the logo it’s
real

Author:

Nubs_Select

Posted:

Mar 27, 2024 13:10

Subject:

Re: Is my lego real or fake?

Viewed:

63 times

Topic:

In Help, AndriusBrick writes:

Real. If it has the lego lego it’s real. Some parts don’t have the part number
and some don’t have the logo and some have neither but if it has the logo it’s
real

Author:

AndriusBrick

Posted:

Mar 27, 2024 13:07

Subject:

Is my lego real or fake?

Viewed:

231 times

Topic:

Author:

Nubs_Select

Posted:

Mar 27, 2024 12:40

Subject:

Re: Store suspend

Viewed:

77 times

Topic:

In Help, Nubs_Select writes:

This store has serious problems that they need to address.

Might be related to this
“ PLEASE REMEMBER IF ORDERING USED ITEMS THEY ARE NOT GOING TO BE PERFECT AS
THEY HAVE BEEN PLAYED WITH IN THE PAST! YOU WILL FIND SOME SCRATCHES AND BITE
MARKS!!! IF YOU ARE LOOKING FOR THE PERFECT PIECES PLEASE ORDER NEW!!!!!!”
Which directly goes against bricklink terms since they say they don’t even separate
out bite marks… yikes

Along with
“Order sent Royal Mail. I can not be held responsible for loss in post”
Which also isn’t true as they are 100% responsible

Author:

Nubs_Select

Posted:

Mar 27, 2024 12:38

Subject:

Re: Store suspend

Viewed:

74 times

Topic:

This store has serious problems that they need to address.

Author:

Leftoverbricks

Posted:

Mar 27, 2024 12:36

Subject:

Re: Store suspend

Viewed:

70 times

Topic:

In Help, macebobo writes:

In Help, Leftoverbricks writes:

In Help, First4Duplo writes:

My store has been suspended for 3 or more completed NSS, I have looked at the
cancelled orders and can only find 1. I have confirmation the parcel was sent
and delivered how do I send proof of purchase to the help desk? I have also
refunded the person. The order was placed by a new Bricklink member and they
where very aggressive via communications

Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.

Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.

2550 feedback on 5825 orders is a very low feedback percentage, 44%.

My store has 1763 orders with 1350 feedback, that is 77% of buyers who left me
positive feedback. I have 0% negatives and 0% neutrals.

This store has serious problems that they need to address.

Author:

Nubs_Select

Posted:

Mar 27, 2024 12:32

Subject:

Re: New Store

Viewed:

26 times

Topic:

There are super lots and also options to order x amount go qty of an item

Author:

StarBrick

Posted:

Mar 27, 2024 12:26

Subject:

Re: Store suspend -> outdated feedbacksystem.....

Viewed:

83 times

Topic:

Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.

Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.

And hereby once again the argument why we need a modern kudo/appraisal/scoring/review-system.....

Author:

macebobo

Posted:

Mar 27, 2024 12:21

Subject:

Re: Store suspend

Viewed:

81 times

Topic:

In Help, Leftoverbricks writes:

In Help, First4Duplo writes:

Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.

Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.

Author:

Leftoverbricks

Posted:

Mar 27, 2024 12:00

Subject:

Re: Store suspend

Viewed:

85 times

Topic:

In Help, First4Duplo writes:

Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.

This means that you have had 104 orders where something was wrong and you got
neutral or negative feedback.

So I'm not surprised, but of course I don't know the details. As a buyer
I would hesitate to buy from a shop that has less than 99% positive feedback.

Author:

cosmicray

Posted:

Mar 27, 2024 11:36

Subject:

Re: How should I react to NPB?

Viewed:

32 times

Topic:

In Help, salbuchim writes:

I am a buyer and
I made an order on March 7th
the price of total item total was around 120 euros
this seller didnt answer me for a week

then charged me 90 euros for the shipping

What was it you ordered, parts, sets, or a combination ?

If it was sets only, and in original boxes, the shipping might well have been
high. Cost of order does not have a direct relationship to cost of shipping,
especially when it involves international shipping.

Nita Rae

Author:

yorbrick

Posted:

Mar 27, 2024 10:51

Subject:

Re: How should I react to NPB?

Viewed:

41 times

Topic:

In Help, salbuchim writes:

I know.... thats the part where i was surprised
he wasnt replying or reacting anything and the all the sudden i got NPB alert

what should i do now

https://www.bricklink.com/help.asp?helpID=65

Did you follow this and request the cancellation, or did you just message the
seller asking them to cancel it?

If you have the NPB completed against you, then you can try asking for it to
be removed as you thought the postage was too much. The NPB won't matter
unless you make a habit of placing orders and not paying for them. However, you
might get negative feedback for not paying for this order and would not be able
to leave feedback for the seller.

In the future, ask about shipping costs before placing the order if they are
not calculated by instant checkout or detailed in the seller terms. Shipping
large or heavy boxes internationally with tracking can be expensive.

Author:

kittybrickz

Posted:

Mar 27, 2024 10:22

Subject:

Re: New Store

Viewed:

23 times

Topic:

In Help, alpha60uk writes:

Hi all,
I have just set up a new store with the purpose of selling my large collection
of sets
as I am moving abroad and downsizing.
Does anyone have any advice on how to do this? I would prefer to sell groups
of sets rather than individually?
Thanks in advance
Dean

Hello! You mean multiple different types of sets?
Or multiple sets of the same one?

I have never seen a function on this site that enables a bulk buy. Perhaps one
of the more experienced Bricklinkers can verify. This site is geared towards
individual entries, but for the most part a lot of customers tend to maximize
shipping costs by ordering multiple items from one store.

If you are looking for someone to buy part or whole of your collection, I highly
recommend local marketplace on socual media or Ebay.

Happy selling!
---Katrina

Author:

First4Duplo

Posted:

Mar 27, 2024 10:22

Subject:

Store suspend

Viewed:

227 times

Topic:

Author:

LeeGo73

Posted:

Mar 27, 2024 09:37

Subject:

Re: New Store

Viewed:

32 times

Topic: