Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | peregrinator  | | Posted: | May 23, 2024 17:25 | | Subject: | Re: Refund via Stripe | | Viewed: | 30 times | | Topic: | Problem Order | |
| In Problem Order, 401_Bricks writes:
| | I placed an order with a seller that had their selling privileges revoked, and
I had to file a NSS for no shipment and no communication. The payment was through
Stripe. I have only made one other purchase through Stripe and didn't have
any issues. Now that I need to file for a refund, Stripe says they don't
provide refunds for its sellers and I need to go through the seller to get a
refund. The problem is, the seller isn't returning messages.
Has anyone else encountered this? What is the best way to get my money back if
the sale was through Stripe?
Thanks
|
Chargeback with your credit card/bank
|
 |
| Author: | 401_Bricks | | Posted: | May 23, 2024 17:22 | | Subject: | Refund via Stripe | | Viewed: | 55 times | | Topic: | Problem Order | |
| I placed an order with a seller that had their selling privileges revoked, and
I had to file a NSS for no shipment and no communication. The payment was through
Stripe. I have only made one other purchase through Stripe and didn't have
any issues. Now that I need to file for a refund, Stripe says they don't
provide refunds for its sellers and I need to go through the seller to get a
refund. The problem is, the seller isn't returning messages.
Has anyone else encountered this? What is the best way to get my money back if
the sale was through Stripe?
Thanks
|
|
| Author: | Dhobeck | | Posted: | May 23, 2024 14:53 | | Subject: | Re: No compensation for a lost package | | Viewed: | 37 times | | Topic: | Problem Order | |
| In Problem Order, buildingfactory writes:
| | youtube
Is English just badly pronounced French?
Quand la langue française envahissait l'anglais
Bernard Cerquiglini - La langue anglaise n'existe pas : c'est du français
mal prononcé
In Problem Order, macebobo writes:
| | In Problem Order, 1001bricks writes:
| | Why? Is BrickLink in French?
|
Oui !
|
|
But the French made sure that they took back most of the vowels
|
| Author: | SylvainLS | | Posted: | May 23, 2024 11:05 | | Subject: | Re: No compensation for a lost package | | Viewed: | 39 times | | Topic: | Problem Order | |
| In Problem Order, knxguy11340 writes:
| | […]
Well, when Académie Française realizes that it's actually the 21st century
and not the 16th, maybe more people will be willing to learn the language.
|
Oh boy, if at least they were in the 16th….
|
| Author: | 1001bricks | | Posted: | May 23, 2024 08:50 | | Subject: | Re: No compensation for a lost package | | Viewed: | 55 times | | Topic: | Problem Order | |
| In Problem Order, SylvainLS writes:
| |  Mais tout le monde parle français ici !
Et on est donc tous d’accord pour que BL soit disponible en français !
|
Dacodac !
|
| Author: | knxguy11340 | | Posted: | May 23, 2024 08:38 | | Subject: | Re: No compensation for a lost package | | Viewed: | 37 times | | Topic: | Problem Order | |
| In Problem Order, SylvainLS writes:
| | They are French, therefore they don’t speak English.
La Poste’s site isn’t available in English, other national postal services’ sites
are.
It’s not as if tourists would ever want to send letters or packages when they
are visiting. They should learn French anyway 🤷♂️
|
Well, when Académie Française realizes that it's actually the 21st century
and not the 16th, maybe more people will be willing to learn the language.
|
| Author: | SylvainLS | | Posted: | May 23, 2024 07:18 | | Subject: | Re: No compensation for a lost package | | Viewed: | 44 times | | Topic: | Problem Order | |
| Mais tout le monde parle français ici !
Et on est donc tous d’accord pour que BL soit disponible en français !
|
| Author: | buildingfactory | | Posted: | May 23, 2024 05:48 | | Subject: | Re: No compensation for a lost package | | Viewed: | 59 times | | Topic: | Problem Order | |
| youtube
Is English just badly pronounced French?
Quand la langue française envahissait l'anglais
Bernard Cerquiglini - La langue anglaise n'existe pas : c'est du français
mal prononcé
In Problem Order, macebobo writes:
| | In Problem Order, 1001bricks writes:
| | Why? Is BrickLink in French?
|
Oui !
|
|
| Author: | Ra | | Posted: | May 22, 2024 22:46 | | Subject: | Re: No compensation for a lost package | | Viewed: | 56 times | | Topic: | Problem Order | |
| | Not to mention 2FA done via text... not looking at you bricklink |
| Author: | macebobo | | Posted: | May 22, 2024 21:48 | | Subject: | Re: No compensation for a lost package | | Viewed: | 49 times | | Topic: | Problem Order | |
| In Problem Order, 1001bricks writes:
| | Why? Is BrickLink in French?
|
Oui !
|
| Author: | Dhobeck | | Posted: | May 22, 2024 20:37 | | Subject: | Re: No compensation for a lost package | | Viewed: | 44 times | | Topic: | Problem Order | |
| In Problem Order, peregrinator writes:
| | In Problem Order, 1001bricks writes:
| | In Problem Order, SylvainLS writes:
| | In Problem Order, 1001bricks writes:
| | […]
| | They are French, therefore they don’t speak English.
La Poste’s site isn’t available in English, other national postal services’ sites
are.
|
Tracking's available in English, example:
|
The whole site should be available to everybody, at least enough to go
by.
|
Why? Is BrickLink in French?
|
BriqueLinque
|
lien de brique acheter et vendre des LEGO
|
|
| Author: | peregrinator | | Posted: | May 22, 2024 20:35 | | Subject: | Re: No compensation for a lost package | | Viewed: | 40 times | | Topic: | Problem Order | |
| In Problem Order, 1001bricks writes:
| | In Problem Order, SylvainLS writes:
| | In Problem Order, 1001bricks writes:
| | […]
| | They are French, therefore they don’t speak English.
La Poste’s site isn’t available in English, other national postal services’ sites
are.
|
Tracking's available in English, example:
|
The whole site should be available to everybody, at least enough to go
by.
|
Why? Is BrickLink in French?
|
BriqueLinque
|
| Author: | SylvainLS | | Posted: | May 22, 2024 18:25 | | Subject: | Re: No compensation for a lost package | | Viewed: | 53 times | | Topic: | Problem Order | |
| In Problem Order, 1001bricks writes:
| | […]
| | The whole site should be available to everybody, at least enough to go
by.
|
Why? Is BrickLink in French?
|
Could be 
And “someone else is (not) doing it!” isn’t a valid excuse.
|
| Author: | 1001bricks | | Posted: | May 22, 2024 18:14 | | Subject: | Re: No compensation for a lost package | | Viewed: | 53 times | | Topic: | Problem Order | |
| In Problem Order, SylvainLS writes:
| | In Problem Order, 1001bricks writes:
| | […]
| | They are French, therefore they don’t speak English.
La Poste’s site isn’t available in English, other national postal services’ sites
are.
|
Tracking's available in English, example:
|
The whole site should be available to everybody, at least enough to go
by.
|
Why? Is BrickLink in French?
|
| Author: | SylvainLS | | Posted: | May 22, 2024 17:42 | | Subject: | Re: No compensation for a lost package | | Viewed: | 55 times | | Topic: | Problem Order | |
| In Problem Order, 1001bricks writes:
| | […]
| | They are French, therefore they don’t speak English.
La Poste’s site isn’t available in English, other national postal services’ sites
are.
|
Tracking's available in English, example:
|
The whole site should be available to everybody, at least enough to go
by.
|
|
| Author: | 1001bricks | | Posted: | May 22, 2024 17:31 | | Subject: | Re: No compensation for a lost package | | Viewed: | 52 times | | Topic: | Problem Order | |
| In Problem Order, SylvainLS writes:
| | In Problem Order, 1001bricks writes:
| | […]
| | Colissimo on the other hand turned out to be completely unprofessional, they
weren't even able to communicate in English.
|
Colissimo International is our French most expensive shipping method (apart courriers
like DHL, UPS, Fedex...) and they're reliable.
I'm not sure what you mean about communication, but they provide a tracking
in English.
|
They are French, therefore they don’t speak English.
La Poste’s site isn’t available in English, other national postal services’ sites
are.
|
Tracking's available in English, example:
https://www.laposte.fr/outils/track-a-parcel?code=6A37454378232
|
|
| Author: | peregrinator | | Posted: | May 22, 2024 17:21 | | Subject: | Re: No compensation for a lost package | | Viewed: | 55 times | | Topic: | Problem Order | |
| In Problem Order, SzopSzeptacz writes:
| | I couldn't find his number HOWEVER today, after cancelling the order he finally
responded. I was advised by a European Customer Center consultant to give him
an ultimate date when he should transfer my money back - if he won't, then
they are going to take necessary steps.
|
Sounds like someone got a completed NSS and now wants to do something about it.
|
|
| Author: | SylvainLS | | Posted: | May 22, 2024 16:52 | | Subject: | Re: No compensation for a lost package | | Viewed: | 43 times | | Topic: | Problem Order | |
| In Problem Order, 1001bricks writes:
| | […]
| | Colissimo on the other hand turned out to be completely unprofessional, they
weren't even able to communicate in English.
|
Colissimo International is our French most expensive shipping method (apart courriers
like DHL, UPS, Fedex...) and they're reliable.
I'm not sure what you mean about communication, but they provide a tracking
in English.
|
They are French, therefore they don’t speak English.
La Poste’s site isn’t available in English, other national postal services’ sites
are.
It’s not as if tourists would ever want to send letters or packages when they
are visiting. They should learn French anyway 🤷♂️
| | If any problem, it's to the seller to communicate, not the one who receives
the parcel (and probably for all postal systems).
|
Indeed… and therefore, if a recipient contacts them, they don’t understand why
and brush them off.
|
|
| Author: | SzopSzeptacz | | Posted: | May 22, 2024 16:51 | | Subject: | Re: No compensation for a lost package | | Viewed: | 39 times | | Topic: | Problem Order | |
| | |
Colissimo International is our French most expensive shipping method (apart courriers
like DHL, UPS, Fedex...) and they're reliable.
I'm not sure what you mean about communication, but they provide a tracking
in English.
If any problem, it's to the seller to communicate, not the one who receives
the parcel (and probably for all postal systems).
| | I couldn't find his number HOWEVER today, after cancelling the order he finally
responded.
|
He did? I hope it's a positive reply for you!
|
I called French Post first and they gave me a direct number to the Colissimo
Information Center, I called them 3 or 4 times but each time I was asked to speak
French - when I said I cannot, they... hung up. The tracking is indeed in English
though, you're right about that.
It is also true it is no my responsibility to contact the shipping company. That's
exactly what I've been told by the lawyer and ECC consultant, so now I am
just waiting for his move.
Thank you for your time and help 
|
|
| Author: | 1001bricks | | Posted: | May 22, 2024 16:37 | | Subject: | Re: No compensation for a lost package | | Viewed: | 49 times | | Topic: | Problem Order | |
| In Problem Order, SzopSzeptacz writes:
| | Thank you for your reply. I used IBAN because first - it was free of extra charges
and second - I have a really bad experience with Paypal, as ~15 years ago they
charged me over 500 dollars for the order I haven't made and it was extremely
difficult to get that money back.
|
Sincerely it's changed since 2000 or such.
Now PayPal is officially a Bank, their Buyer protection works in the vast majority
of the cases (99.99% of cases?)
Never had have any problem with us, pro or private.
| | Colissimo on the other hand turned out to be completely unprofessional, they
weren't even able to communicate in English.
|
Colissimo International is our French most expensive shipping method (apart courriers
like DHL, UPS, Fedex...) and they're reliable.
I'm not sure what you mean about communication, but they provide a tracking
in English.
If any problem, it's to the seller to communicate, not the one who receives
the parcel (and probably for all postal systems).
| | I couldn't find his number HOWEVER today, after cancelling the order he finally
responded.
|
He did? I hope it's a positive reply for you!
|
|
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