Author: | jennnifer | Posted: | Apr 21, 2024 11:44 | Subject: | Re: Help desk not responding | Viewed: | 63 times | Topic: | General | |
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| In General, bricksinbloom writes:
| How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again
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Whatever Help Desk 'upgrades' they did that switched us to a ticketless
system did our community a real disservice. People rely on this site for their
income and shouldn't have to resort to posting in the Forum to get a reliable
response.
BrickLink please fix this.
Thanks,
~Jen
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Message is in Reply To: Help desk not responding - connectbrick (13135) | How long on average is it taking for the help desk to respond? My account is currently sitting with two nss despite providing bricklink with the details it needs to remove them. [...] (1 month ago, Apr 16, 2024, to General) |
17 Messages in this Thread: Msg 1 - connectbrick (13135) 1 month ago Apr 16, 2024 to General Msg 2 - minifig.only (432) 1 month ago Apr 16, 2024 to General Msg 3 - uticabrix (11940) 1 month ago Apr 16, 2024 to General Msg 4 - Swatson217 (490) 1 month ago Apr 16, 2024 to General Msg 5 - randyf (442) 1 month ago Apr 16, 2024 to General Msg 6 - 1001bricks (52398) 1 month ago Apr 16, 2024 to General Msg 7 - macebobo (2441) 1 month ago Apr 16, 2024 to General Msg 8 - UTLF (1267) 1 month ago Apr 16, 2024 to General Msg 9 - Swatson217 (490) 1 month ago Apr 16, 2024 to General Msg 10 - zorbanj (820) 1 month ago Apr 16, 2024 to General Msg 11 - zorbanj (820) 1 month ago Apr 16, 2024 to General Msg 12 - uticabrix (11940) 1 month ago Apr 16, 2024 to General Msg 13 - 1001bricks (52398) 1 month ago Apr 16, 2024 to General Msg 14 - zorbanj (820) 30 days ago Apr 19, 2024 to General Msg 15 - connectbrick (13135) 30 days ago Apr 19, 2024 to General Msg 16 - change (7737) 29 days ago Apr 20, 2024 to General Msg 17 « - jennnifer (3535) 28 days ago Apr 21, 2024 to General
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