Author:  Stellar  Posted:  Apr 18, 2024 03:32  Subject:  Re: "Pay" button on invoice, orders page, etc.  Viewed:  36 times  Topic:  Problem Order Cancel Reply

BrickLink ID Card Stellar (3534) Location:  Spain, Comunidad Valenciana Member Since Contact Type Status Sep 24, 2015 Seller Store: Stellar Bricks BrickLink Discussions Moderator (?)

In Problem Order, WildBricks writes:    From what I can tell this is a bug. I've seen more times than I am happy about and am having a hard time getting it resolved. For me it has happened when a buyer is local and selects local pick-up. I invoice them, they pay, they pick up, but the system never registers the payment, their order then sits permanently at packed with payment as none. Then the next order they place gets added onto their last 'open order' as a new batch. I send them an invoice and there is no pay button. My inventory/order system then tries to subtract their previous order + their new order from my inventory screwing up my numbers. It's become a whole annoying thing. I currently have 22 orders sitting as filed that are payment-none and status-packed. Seems to strange, I have customers that choose Local Pickup, we invoice them with 0€ shipping cost and they pay normally. Then come to get the order when we send them a message that it is packed. Also if your orders are packed Bricklink doesn't add new batches to it. Neither if it is paid. Try using the setting to separate Payment Status from Order Status: https://www.bricklink.com/orderSettings.asp    I've been patiently waiting for the help desk to look into the ticket that I filed, but have it on my to-do list to send them a second request for help at the end of the month. It isn't currently happening, but my local buyers have been busy recently and haven't been placing as many orders. The only solution we have been able to work out is for me to email my buyer my direct paypal link and take payment that way, then we can at least move forward with getting their parts to them. This is TAX fraud, try to get a friend customer with you that can help solve the way you process a local pickup order trying things, there is a correct way that works.

Message is in Reply To:

Re: "Pay" button on invoice, orders page, etc. - WildBricks (6388)

From what I can tell this is a bug. I've seen more times than I am happy about and am having a hard time getting it resolved. For me it has happened when a buyer is local [...] (1 month ago, Apr 17, 2024, to Problem Order)

Message Has 2 Replies:

Re: "Pay" button on invoice, orders page, etc. - WildBricks (6388)

[...] Apparently, it does. It has happened at least 5 times in the last year. [...] The initial order payments went through BL's payment system. It is only the add-on/2nd [...] (1 month ago, Apr 18, 2024, to Problem Order)

Re: "Pay" button on invoice, orders page, etc. - zorbanj (825)

[...] Maybe there's a language barrier at play here, but this is not tax fraud. (1 month ago, Apr 18, 2024, to Problem Order)

20 Messages in this Thread:

 Msg 1 - pcthurman (1216) 1 month ago Apr 17, 2024 to Problem Order
 Msg 2 - Nubs_Select (3818) 1 month ago Apr 17, 2024 to Problem Order
 Msg 3 - 1001bricks (52463) 1 month ago Apr 17, 2024 to Problem Order
 Msg 4 - pcthurman (1216) 1 month ago Apr 17, 2024 to Problem Order
 Msg 5 - 1001bricks (52463) 1 month ago Apr 17, 2024 to Problem Order
 Msg 6 - WildBricks (6388) 1 month ago Apr 17, 2024 to Problem Order
 Msg 7 - SylvainLS (46) 1 month ago Apr 17, 2024 to Problem Order
 Msg 8 - 1001bricks (52463) 1 month ago Apr 17, 2024 to Problem Order
 Msg 9 - WildBricks (6388) 1 month ago Apr 18, 2024 to Problem Order
 Msg 10 - pcthurman (1216) 1 month ago Apr 17, 2024 to Problem Order
 Msg 11 « - Stellar (3534) 1 month ago Apr 18, 2024 to Problem Order
 Msg 12 - WildBricks (6388) 1 month ago Apr 18, 2024 to Problem Order
 Msg 13 - zorbanj (825) 1 month ago Apr 18, 2024 to Problem Order
 Msg 14 - zorbanj (825) 1 month ago Apr 18, 2024 to Problem Order
 Msg 15 - SylvainLS (46) 1 month ago Apr 18, 2024 to Problem Order
 Msg 16 - Brickwilbo (1534) 1 month ago Apr 18, 2024 to Problem Order
 Msg 17 - pcthurman (1216) 1 month ago Apr 18, 2024 to Problem Order
 Msg 18 - peregrinator (781) 1 month ago Apr 18, 2024 to Problem Order
 Msg 19 - 1001bricks (52463) 1 month ago Apr 18, 2024 to Problem Order
 Msg 20 - 1001bricks (52463) 1 month ago Apr 18, 2024 to Problem Order