  
| Author: | pcthurman  | | Posted: | Apr 17, 2024 17:19 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 45 times | | Topic: | Problem Order | |
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| In Problem Order, WildBricks writes:
| | From what I can tell this is a bug. I've seen more times than I am happy
about and am having a hard time getting it resolved.
For me it has happened when a buyer is local and selects local pick-up. I invoice
them, they pay, they pick up, but the system never registers the payment, their
order then sits permanently at packed with payment as none. Then the next order
they place gets added onto their last 'open order' as a new batch. I
send them an invoice and there is no pay button.
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This may very well be what happened here.
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I've been patiently waiting for the help desk to look into the ticket that
I filed, but have it on my to-do list to send them a second request for help
at the end of the month. It isn't currently happening, but my local buyers
have been busy recently and haven't been placing as many orders.
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I do hope a resolution can be found!
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The only solution we have been able to work out is for me to email my buyer my
direct PayPal link and take payment that way, then we can at least move forward
with getting their parts to them.
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This really isn't a good solution because taxes are not being remitted to
Bricklink or whomever the taxes get remitted too. I understand it is the only
way for you with your local buyers currently. Bricklink does need to find a solution
for this.
Cass T
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Message is in Reply To: 20 Messages in this Thread:  Msg 1 - pcthurman (1216)  1 month ago Apr 17, 2024 to Problem Order
 Msg 2 - Nubs_Select (3818) 1 month ago Apr 17, 2024 to Problem Order
Msg 3 - 1001bricks (52463) 1 month ago Apr 17, 2024 to Problem Order
  Msg 4 - pcthurman (1216) 1 month ago Apr 17, 2024 to Problem Order
Msg 5 - 1001bricks (52463) 1 month ago Apr 17, 2024 to Problem Order
Msg 6 - WildBricks (6388) 1 month ago Apr 17, 2024 to Problem Order
Msg 7 - SylvainLS (46) 1 month ago Apr 17, 2024 to Problem Order
Msg 8 - 1001bricks (52463) 1 month ago Apr 17, 2024 to Problem Order
Msg 9 - WildBricks (6388) 1 month ago Apr 18, 2024 to Problem Order
Msg 10 « - pcthurman (1216) 1 month ago Apr 17, 2024 to Problem Order
Msg 11 - Stellar (3534) 1 month ago Apr 18, 2024 to Problem Order
Msg 12 - WildBricks (6388) 1 month ago Apr 18, 2024 to Problem Order
Msg 13 - zorbanj (825) 1 month ago Apr 18, 2024 to Problem Order
Msg 14 - zorbanj (825) 1 month ago Apr 18, 2024 to Problem Order
Msg 15 - SylvainLS (46) 1 month ago Apr 18, 2024 to Problem Order
Msg 16 - Brickwilbo (1534) 1 month ago Apr 18, 2024 to Problem Order
Msg 17 - pcthurman (1216) 1 month ago Apr 18, 2024 to Problem Order
Msg 18 - peregrinator (781) 1 month ago Apr 18, 2024 to Problem Order
Msg 19 - 1001bricks (52463) 1 month ago Apr 18, 2024 to Problem Order
Msg 20 - 1001bricks (52463) 1 month ago Apr 18, 2024 to Problem Order
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USA, Virginia
