  
| Author: | nbbhav  | | Posted: | Apr 13, 2024 13:14 | | Subject: | Re: Buyer not received order UK Royal Mail | | Viewed: | 37 times | | Topic: | Help | |
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| In Help, esp_mitch writes:
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Just had a buyer contact me this morning after not receiving a £9 minifigure
order that was placed on April 5th. The postage option chosen by the buyer was
a standard 1st class large letter, Postage was paid for and label printed using
the Click and collect Royal Mail service and posted that same evening.
I have sent other parcels since then and have had those orders completed by those
buyers so I know the postbox I used has been visited by the Royal Mail.
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Just in case you aren't aware, if you have the "Item reference" from
when you bought the postage, you can input it into the Track and Trace service
for Royal Mail. This does not track the actual parcel, but you might be able
to tell if it has been delivered using this reference.
In my experience, it's been "unknown" while in transit, and then
switches to "delivered" when it's actually delivered by the postie.
Hope this helps!
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Message is in Reply To:  Buyer not received order UK Royal Mail - esp_mitch (87) | Hi All Just had a buyer contact me this morning after not receiving a £9 minifigure order that was placed on April 5th. The postage option chosen by the buyer was a standard [...]
(2 months ago, Apr 13, 2024, to Help) |
10 Messages in this Thread: Msg 1 - esp_mitch (87) 2 months ago Apr 13, 2024 to Help
 Msg 2 - calebfishn (2146) 2 months ago Apr 13, 2024 to Help
  Msg 3 - esp_mitch (87) 2 months ago Apr 13, 2024 to Help
Msg 4 - 1271moggy (138) 2 months ago Apr 14, 2024 to Help
Msg 5 « - nbbhav (6) 2 months ago Apr 13, 2024 to Help
Msg 6 - Nubs_Select (3839)  2 months ago Apr 13, 2024 to Help
Msg 7 - AJW (371) 2 months ago Apr 13, 2024 to Help
Msg 8 - Zab3uk75 (4640) 2 months ago Apr 13, 2024 to Help
Msg 9 - roball1956 (4246) 2 months ago Apr 14, 2024 to Help
Msg 10 - esp_mitch (87) 2 months ago Apr 14, 2024 to Help
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United Kingdom, England
