  
| Author: | infinibrix  | | Posted: | Apr 6, 2024 10:53 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 34 times | | Topic: | Suggestions | |
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| In Suggestions, peregrinator writes:
| | In Suggestions, infinibrix writes:
| | I cannot think of a single situation where a buyer would leave feedback if they
didn't consider the order completed? Presumably they leave feedback when
they've either received goods and are happy (Order Completed) or they leave
negative/neutral feedback because they are unhappy with the sellers lack of resolve
(Order Completed)
On other platforms like ebay there is no Completed status because feedback alone
defines the orders status and rounds up the overall transaction as complete!
|
I've definitely had buyers leave feedback before they even received their
orders - rare, but it happens.
|
Yes but this example just illustrates someone not using the system properly and
I'm pretty sure we don't require a system built around a one off user
not using the system correctly?
I can imagine the feedback they left was interesting....
"Great Seller, Order is on its way and it will arrive in good time and be
absolutely perfect!"
| | I don't know if one can do the same on eBay
(it seems one can click the "Leave Feedback" button but I don't know
if the form can be submitted), but in any case, since eBay also tracks orders,
I imagine the order isn't complete until the buyer has received it (I don't
know what happens in cases where the order can't be tracked).
I think if the buyer marks the order as "Received" and then leaves positive
feedback the order should automatically complete. Maybe when the buyer leaves
any kind of feedback? Not sure about that last part.
|
The way I see it the very final option in the dropdown should be 'Received'
with no need for a 'Completed' option. The buyer essentially completes
their order by leaving feedback!
i.e they mark as received and then leave feedback once they are happy with their
order or if they are unhappy with their order they mark as received, message
seller for a resolution, wait for issue to be resolved(or not resolved) and then
leave appropriate feedback. By leaving feedback the buyer is finished with that
order and it is essentially complete
|
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Message is in Reply To:  Re: Setting Orders to Complete! - peregrinator (776)  | [...] I've definitely had buyers leave feedback before they even received their orders - rare, but it happens. I don't know if one can do the same on eBay (it seems [...]
(1 month ago, Apr 6, 2024, to Suggestions) |
Message Has 1 Reply: Re: Setting Orders to Complete! - SylvainLS (46) | [...] A system shouldn’t allow its users to use it incorrectly. (That includes sellers marking orders complete :P) “You’re holding wrong” is a registred trademark. [...]
(1 month ago, Apr 6, 2024, to Suggestions) |
48 Messages in this Thread: Msg 1 - MMillere (5321) 2 months ago Mar 30, 2024 to Suggestions
 Msg 2 - 1001bricks (52383) 2 months ago Mar 30, 2024 to Suggestions
  Msg 3 - peregrinator (776) 2 months ago Apr 1, 2024 to Suggestions
Msg 4 - 1001bricks (52383) 2 months ago Apr 1, 2024 to Suggestions
Msg 5 - popsicle (6663) 2 months ago Mar 30, 2024 to Suggestions
Msg 6 - Stellar (3504) 2 months ago Mar 31, 2024 to Suggestions
Msg 7 - MMillere (5321) 2 months ago Mar 31, 2024 to Suggestions
Msg 8 - popsicle (6663) 2 months ago Mar 31, 2024 to Suggestions
Msg 9 - popsicle (6663) 2 months ago Mar 31, 2024 to Suggestions
Msg 10 - popsicle (6663) 2 months ago Mar 31, 2024 to Suggestions
Msg 11 - 1001bricks (52383) 2 months ago Mar 31, 2024 to Suggestions
Msg 12 - popsicle (6663) 2 months ago Mar 31, 2024 to Suggestions
Msg 13 - 1001bricks (52383) 2 months ago Mar 31, 2024 to Suggestions
Msg 14 - 1001bricks (52383) 2 months ago Mar 31, 2024 to Suggestions
Msg 15 - Saitobricks.ca (37) 2 months ago Mar 31, 2024 to Suggestions
Msg 16 - 1001bricks (52383) 2 months ago Mar 31, 2024 to Suggestions
Msg 17 - Nubs_Select (3777) 2 months ago Mar 30, 2024 to Suggestions
Msg 18 - zorbanj (818) 2 months ago Mar 31, 2024 to Suggestions
Msg 19 - 1001bricks (52383) 2 months ago Mar 31, 2024 to Suggestions
Msg 20 - Nubs_Select (3777) 2 months ago Apr 1, 2024 to Suggestions
Msg 21 - peregrinator (776) 2 months ago Apr 1, 2024 to Suggestions
Msg 22 - pcthurman (1212) 25 days ago Apr 22, 2024 to Suggestions
Msg 23 - 1001bricks (52383) 2 months ago Mar 31, 2024 to Suggestions
Msg 24 - infinibrix (5002) 2 months ago Mar 31, 2024 to Suggestions
Msg 25 - popsicle (6663) 2 months ago Apr 1, 2024 to Suggestions
Msg 26 - 1001bricks (52383) 2 months ago Apr 1, 2024 to Suggestions
Msg 27 - 1001bricks (52383) 2 months ago Apr 1, 2024 to Suggestions
Msg 28 - MMillere (5321) 2 months ago Apr 1, 2024 to Suggestions
Msg 29 - popsicle (6663) 2 months ago Apr 1, 2024 to Suggestions
Msg 30 - popsicle (6663) 2 months ago Apr 1, 2024 to Suggestions
Msg 31 - popsicle (6663) 2 months ago Apr 1, 2024 to Suggestions
Msg 32 - infinibrix (5002) 1 month ago Apr 5, 2024 to Suggestions
Msg 33 - 1001bricks (52383) 1 month ago Apr 5, 2024 to Suggestions
Msg 34 - infinibrix (5002) 1 month ago Apr 5, 2024 to Suggestions
Msg 35 - 1001bricks (52383) 1 month ago Apr 5, 2024 to Suggestions
Msg 36 - infinibrix (5002) 1 month ago Apr 6, 2024 to Suggestions
Msg 37 - peregrinator (776) 1 month ago Apr 6, 2024 to Suggestions
Msg 38 « - infinibrix (5002) 1 month ago Apr 6, 2024 to Suggestions
Msg 39 - SylvainLS (46) 1 month ago Apr 6, 2024 to Suggestions
Msg 40 - infinibrix (5002) 1 month ago Apr 6, 2024 to Suggestions
Msg 41 - pcthurman (1212) 24 days ago Apr 23, 2024 to Suggestions
Msg 42 - 1001bricks (52383) 24 days ago Apr 23, 2024 to Suggestions
Msg 43 - pcthurman (1212) 24 days ago Apr 23, 2024 to Suggestions
Msg 44 - yorbrick (1185) 1 month ago Apr 5, 2024 to Suggestions
Msg 45 - Nubs_Select (3777) 1 month ago Apr 5, 2024 to Suggestions
Msg 46 - 1001bricks (52383) 1 month ago Apr 5, 2024 to Suggestions
Msg 47 - yorbrick (1185) 1 month ago Apr 5, 2024 to Suggestions
Msg 48 - 1001bricks (52383) 1 month ago Apr 5, 2024 to Suggestions
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