Discussion Forum: Help: Message 1462839
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 Author: OnsSteenGoed View Messages Posted By OnsSteenGoed
 Posted: Apr 3, 2024 15:28
 Subject: Re: Helpdesk question!
 Viewed: 39 times
 Topic: Help
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OnsSteenGoed (847)

Location:  Netherlands, Groningen
Member Since Contact Type Status Collage
Aug 23, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: steengoed.store
In Help, Nubs_Select writes:
  In Help, OnsSteenGoed writes:
  I receive this message from a buyer if he wants to pay after placing his order.

"A PayPal error has occurred. Please try again. If the issue persists, please
reachout to the Help Desk with Reference #20240313-77816835aad5."

I have now reported this three times via the Help link at the bottom of the Bricklink
site without a response.
My question now is, does anyone know if I should report such a report in a different
way and where?

For PayPal issues it can sometimes help to disconnect and reconnect your account

https://www.bricklink.com/message.asp?ID=1462750

As for the help desk response times lately they have been taking 3+ weeks to
respond


Thanks for your quick response. This makes things clear again.

Message is in Reply To:

View Thread Re: Helpdesk question! - Nubs_Select (3821)
[...] For PayPal issues it can sometimes help to disconnect and reconnect your account (URL) As for the help desk response times lately they have been taking 3+ weeks to respond
(2 months ago, Apr 3, 2024, to Help)

5 Messages in this Thread:

 Msg 1 - OnsSteenGoed (847) 2 months ago Apr 3, 2024 to Help
 Msg 2 - Matthias2571 (2) 2 months ago Apr 3, 2024 to Help
 Msg 3 - OnsSteenGoed (847) 2 months ago Apr 3, 2024 to Help
 Msg 4 - Nubs_Select (3821) 2 months ago Apr 3, 2024 to Help
 Msg 5 « - OnsSteenGoed (847) 2 months ago Apr 3, 2024 to Help

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