Discussion Forum: Administrative: Message 1442633
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 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Dec 7, 2023 13:37
 Subject: Re: More help is on the way!
 Viewed: 100 times
 Topic: Administrative
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1001bricks (52463)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Administrative, Admin_Russell writes:
  In Administrative, 1001bricks writes:
  Good news, probably?

  Contact the BrickLink Help Desk, https://www.BrickLink.com/helpDesk.asp

But then, should I reopen my tickets not solved simply marked Closed?

A techn rep wrote me that "Closed" doesn't mean anything (like solved
or abandonned), but just they close them.

Still, no reply and no change.

We will still have the record of the old tickets in the old system. They are
not disappearing.

Great, thank you Russell.

But I just checked, and if I'm not mistaken - I can't see my tickets
in the helpdesk anymore? Oh that's terrible.

The last one I remember is still our Shop not receiving ANY mail from mailchimp
whatever, for 4 years now.

I receive them (but as a buyer) with a test account, it's not a problem here.
But nothing regarding the Shop.

Message is in Reply To:

View Thread Re: More help is on the way! - Admin_Russell
[...] We will still have the record of the old tickets in the old system. They are not disappearing.
(6 months ago, Dec 7, 2023, to Administrative)

5 Messages in this Thread:

 Msg 1 - CE_Eric 6 months ago Dec 7, 2023 to Administrative
 Msg 2 - Nubs_Select (3818) 6 months ago Dec 7, 2023 to Administrative
 Msg 3 - 1001bricks (52463) 6 months ago Dec 7, 2023 to Administrative
 Msg 4 - Admin_Russell 6 months ago Dec 7, 2023 to Administrative
 Msg 5 « - 1001bricks (52463) 6 months ago Dec 7, 2023 to Administrative

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