Author:  Admin_Russell  Posted:  Dec 7, 2023 13:30  Subject:  Re: More help is on the way!  Viewed:  138 times  Topic:  Administrative Cancel Reply

BrickLink ID Card Admin_Russell Location:  USA, California Member Since Contact Type Status May 9, 2017 Admin BrickLink Administrator

In Administrative, 1001bricks writes:    Good news, probably?    Contact the BrickLink Help Desk, https://www.BrickLink.com/helpDesk.asp But then, should I reopen my tickets not solved simply marked Closed? A techn rep wrote me that "Closed" doesn't mean anything (like solved or abandonned), but just they close them. Still, no reply and no change. We will still have the record of the old tickets in the old system. They are not disappearing.

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Re: More help is on the way! - 1001bricks (52463)

Good news, probably? [...] But then, should I reopen my tickets not solved simply marked Closed? A techn rep wrote me that "Closed" doesn't mean anything (like [...] (6 months ago, Dec 7, 2023, to Administrative)

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Re: More help is on the way! - 1001bricks (52463)

[...] Great, thank you Russell. But I just checked, and if I'm not mistaken - I can't see my tickets in the helpdesk anymore? Oh that's terrible. The last one [...] (6 months ago, Dec 7, 2023, to Administrative)

5 Messages in this Thread:

 Msg 1 - CE_Eric 6 months ago Dec 7, 2023 to Administrative
 Msg 2 - Nubs_Select (3818) 6 months ago Dec 7, 2023 to Administrative
 Msg 3 - 1001bricks (52463) 6 months ago Dec 7, 2023 to Administrative
 Msg 4 « - Admin_Russell 6 months ago Dec 7, 2023 to Administrative
 Msg 5 - 1001bricks (52463) 6 months ago Dec 7, 2023 to Administrative