  
| Author: | popsicle  | | Posted: | Oct 5, 2023 13:01 | | Subject: | Re: Help for new users | | Viewed: | 49 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | | | In stating the obvious, you're making the OP's case
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Giving people even more information in an email won't help though, it will
just be ignored. I placed an order in an online store yesterday. They sent me
an email to say that I had placed an order. Then another to say they have accepted
the order. There was also a paypal email to say I had paid for it. Earlier today
they sent an email to say it was dispatched. Based on past orders, I will get
another probably tomorrow to say it will be delivered later in the day, then
another to say it was delivered and a couple of days later another to ask about
my experience. Guess how many of those emails I read (aside from the subject
line). I know how to shop online. I put stuff in an online cart, I pay, loads
of emails come and the item arrives. If it is OK, I delete all those emails.
The only reason I'd look at any of the emails is if there was a problem.
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Sure, I get it.
But the man is simply coming forward with 'possible' solutions to what
some perceive (including myself) as an actual weakness in our system. Responding
with only that which you perceive not to work, without also offering that which
might work, is analogous to spinning our wheels without getting anywhere with
posted suggestions.
If as you see it, emails wouldn't work, what might? For example: I know other
e-commerce sites we use, try and handle these issues via fairly non intrusive
onsite prompts. Not saying that's the way to go here, but at least proffer
possible solutions too.
On the other hand, if you don't perceive the matter as a problem or weakness
in the system, just say that.
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Message is in Reply To:  Re: Help for new users - yorbrick (1185) | [...] Giving people even more information in an email won't help though, it will just be ignored. I placed an order in an online store yesterday. They sent me an email [...]
(8 months ago, Oct 5, 2023, to Suggestions) |
Message Has 2 Replies: Re: Help for new users - CLBoyce (58) | [...] I can say that when I first discovered Bricklink I was very confused about how the order process worked (and I know for a fact I'm not alone) as it is really [...]
(8 months ago, Oct 5, 2023, to Suggestions) |
| Re: Help for new users - yorbrick (1185) | [...] I guess the real issue is what isn't working. Does it matter that a seller doesn't know that the buyer has received their order (marking it complete) [...]
(8 months ago, Oct 5, 2023, to Suggestions) |
20 Messages in this Thread: Msg 1 - sonnich (330) 8 months ago Oct 4, 2023 to Suggestions
 Msg 2 - Stuart9 (1102) 8 months ago Oct 4, 2023 to Suggestions
  Msg 3 - SylvainLS (46) 8 months ago Oct 4, 2023 to Suggestions
Msg 4 - jennnifer (3537) 8 months ago Oct 4, 2023 to Suggestions
Msg 5 - 1001bricks (52469) 8 months ago Oct 4, 2023 to Suggestions
Msg 6 - yorbrick (1185) 8 months ago Oct 4, 2023 to Suggestions
Msg 7 - runner.caller (2656) 8 months ago Oct 4, 2023 to Suggestions
Msg 8 - Brickman4you (1929) 8 months ago Oct 4, 2023 to Suggestions
Msg 9 - calebfishn (2145) 8 months ago Oct 4, 2023 to Suggestions
Msg 10 - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
Msg 11 - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
Msg 12 - yorbrick (1185) 8 months ago Oct 5, 2023 to Suggestions
Msg 13 - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
Msg 14 - yorbrick (1185) 8 months ago Oct 5, 2023 to Suggestions
Msg 15 « - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
Msg 16 - CLBoyce (58) 8 months ago Oct 5, 2023 to Suggestions
Msg 17 - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
Msg 18 - yorbrick (1185) 8 months ago Oct 5, 2023 to Suggestions
Msg 19 - runner.caller (2656) 8 months ago Oct 5, 2023 to Suggestions
Msg 20 - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
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USA, Washington
