  
| Author: | popsicle  | | Posted: | Oct 5, 2023 11:39 | | Subject: | Re: Help for new users | | Viewed: | 50 times | | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| | In Suggestions, popsicle writes:
| | In Suggestions, sonnich writes:
r friendly, but not everyone sees it this way. Btw this
| | is a UX designer who sent this
In quite some cases I never get to know that buyers ever have received their
items.
Would it be possible, that on first order, that BL sends some information to
buyers what to do - in detail?
|
A solid case with the points above, imho. And although neither order status change
or feedback from the buyer are enforced, both are delineated within the site's
guidelines...
Under New User Tutorial “How do I buy?”
https://www.bricklink.com/help.asp?helpID=10
Subheading: After You Receive Your Shipment
“On your Orders Placed page, please change the Order Status to Completed after
you receive your items, have verified the contents of the order and are satisfied
with the order and consider the order to be completed. You can also optionally
Post Feedback to your seller after you receive your items.”
The question of feedback:
https://www.bricklink.com/help.asp?helpID=248
“These are general guidelines which are not enforced but are here to give
a general understanding on when feedback should be posted.
*Buyer - You should post feedback after you receive your items and set the
status of your order to completed. You should not post feedback before you
receive your items.
*Seller - You should post feedback after you receive payment or after the buyer
receives your items. You will know that they received your items by them setting
the order status as completed, notifying you by e-mail or by them leaving you
feedback. You should not post feedback before payment is received.”
Just adding more info to the discussion, enabling others to perhaps better weigh
the idea. Not exactly supporting or opposing.
~popsicle
|
Like many things on bricklink, it is all there but getting new (and old) users
to read it is another matter. Most people don't feel the need to read a manual
to go shopping online.
|
In stating the obvious, you're making the OP's case
Let me say again "Just adding more info to the discussion, enabling others
to perhaps better weigh the idea. Not exactly supporting or opposing."
|
|
Message is in Reply To:  Re: Help for new users - yorbrick (1185) | [...] Like many things on bricklink, it is all there but getting new (and old) users to read it is another matter. Most people don't feel the need to read a manual [...]
(8 months ago, Oct 5, 2023, to Suggestions) |
Message Has 1 Reply: | Re: Help for new users - yorbrick (1185) | [...] Giving people even more information in an email won't help though, it will just be ignored. I placed an order in an online store yesterday. They sent me an email [...]
(8 months ago, Oct 5, 2023, to Suggestions) |
20 Messages in this Thread: Msg 1 - sonnich (330) 8 months ago Oct 4, 2023 to Suggestions
 Msg 2 - Stuart9 (1102) 8 months ago Oct 4, 2023 to Suggestions
  Msg 3 - SylvainLS (46) 8 months ago Oct 4, 2023 to Suggestions
Msg 4 - jennnifer (3537) 8 months ago Oct 4, 2023 to Suggestions
Msg 5 - 1001bricks (52469) 8 months ago Oct 4, 2023 to Suggestions
Msg 6 - yorbrick (1185) 8 months ago Oct 4, 2023 to Suggestions
Msg 7 - runner.caller (2656) 8 months ago Oct 4, 2023 to Suggestions
Msg 8 - Brickman4you (1929) 8 months ago Oct 4, 2023 to Suggestions
Msg 9 - calebfishn (2145) 8 months ago Oct 4, 2023 to Suggestions
Msg 10 - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
Msg 11 - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
Msg 12 - yorbrick (1185) 8 months ago Oct 5, 2023 to Suggestions
Msg 13 « - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
Msg 14 - yorbrick (1185) 8 months ago Oct 5, 2023 to Suggestions
Msg 15 - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
Msg 16 - CLBoyce (58) 8 months ago Oct 5, 2023 to Suggestions
Msg 17 - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
Msg 18 - yorbrick (1185) 8 months ago Oct 5, 2023 to Suggestions
Msg 19 - runner.caller (2656) 8 months ago Oct 5, 2023 to Suggestions
Msg 20 - popsicle (6673) 8 months ago Oct 5, 2023 to Suggestions
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USA, Washington
