  
| Author: | Brickwilbo  | | Posted: | Jul 11, 2018 12:43 | | Subject: | Re: Block fresh buyers (0) from my store? | | Viewed: | 76 times | | Topic: | Suggestions | |
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| In Suggestions, ericchuimk writes:
| | For a long time, there has been a lot of new buyers with (0) feedbacks ordering
from my store but ended up not paying, which I have to manually cancel the order
after a few weeks or so. Sometimes Bricklink charges me service fee across the
month for these orders that are not paid and not shipped, which I have to wait
for a refund the next month after the order is cancelled, resulting in me paying
for things upfront without the necessity of it.
I am getting frustrated about new users making orders but not paying. It is a
burden for me (spending time calculating shipping cost and handling fee, sending
invoice, being billed by Bricklink) ending up to no avail. Sure, I could leave
a negative review on these buyers, I could ban them one by one... but what's
the point when they can easily make another fresh account and do the same thing
over and over again.
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Enable instant checkout in your store.
Add a shipping cost table to your Shipping policy.
And complete the NPB process instead of just cancelling the order, if they don't
respond.
| |
To deal with this, I have 3 suggestions:
1. I vaguely remember there was an option to disallow buyers below certain points
to buy from my own stop... it was probably Yahoo auction or somewhere else I
don't really remember... But I think this should be an option for sellers.
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It's still there, check the checkbox in the store settings settings'Disallow
members with negative feedback score to buy from my store'
https://www.bricklink.com/v2/mystore/management.page
However this only blocks -1 etc feedback buyers and doesn't block 0 feedback
buyers.
You can redirect the new buyers to my store. We all start at 0.
| |
2. Perhaps the system has to make it even more clear that one legally HAS to
pay after clicking Order. Because apparently, people don't read anymore,
even warnings.
3. Charge sellers after the order has been paid, not when they are made. Imagine
if someone made a fresh spam account, orders EVERYTHING from my store but not
paying for weeks. I will end up with getting charged by Bricklink, and my sales
hindered because they are off the shelves. And said buyer will suffer from little
or no consequences whatsoever.
I hope changes will be made to secure sellers from such unfair treatment.
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From your Terms:'To avoid additional PayPal fees, all buyers are encouraged
to "Send Money to friends and family" in PayPal.'
You really can't 'encourage' buyers to pay as friends or family for
goods.
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Message is in Reply To:  Block fresh buyers (0) from my store? - ericchuimk (141) | For a long time, there has been a lot of new buyers with (0) feedbacks ordering from my store but ended up not paying, which I have to manually cancel the order after [...]
(72 months ago, Jul 11, 2018, to Suggestions) |
Message Has 1 Reply: 12 Messages in this Thread: Msg 1 - ericchuimk (141) 72 months ago Jul 11, 2018 to Suggestions
 Msg 2 - Adjour (2480)  72 months ago Jul 11, 2018 to Suggestions
 Msg 3 - ericchuimk (141) 72 months ago Jul 11, 2018 to Suggestions
 Msg 4 - Cob (3569) 72 months ago Jul 11, 2018 to Suggestions
Msg 5 « - Brickwilbo (1534) 72 months ago Jul 11, 2018 to Suggestions
Msg 6 - ericchuimk (141) 72 months ago Jul 11, 2018 to Suggestions
Msg 7 - Admin_Cheyne (0) 72 months ago Jul 11, 2018 to Suggestions
Msg 8 - chetzler (2340) 72 months ago Jul 11, 2018 to Suggestions
Msg 9 - tEoS (5297) 72 months ago Jul 11, 2018 to Suggestions
Msg 10 - Teup (6610) 72 months ago Jul 12, 2018 to Suggestions
Msg 11 - Geniac (709) 72 months ago Jul 11, 2018 to Suggestions
Msg 12 - Thomaswt (2002) 72 months ago Jul 12, 2018 to Suggestions
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Netherlands, Gelderland
