But as far as shipping the whole thing back for a full refund - isn't that
EU law? I don't see that you have a choice here.
Correct, and I accept returns. But as I offer an alternative solution, return
shipping costs would be on the account of the buyer. That's at least how
I see it. Would you agree in this situation?
If the item is damageded or not as described (both of which appear to apply)
then it is for you to absorb the cost of return shipping. A buyer shouldnt be
out of pocket for a "faulty" item.
United Kingdom, Scotland
