Discussion Forum: All Replies to Message 1463209

 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 5, 2024 12:50
 Subject: Re: Setting Orders to Complete!
 Viewed: 49 times
 Topic: Suggestions
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

There is a reason sellers might want to set an order to complete.

If you want to delete an old shipping method, you cannot if there is an open
order using that method, even if it was delivered months ago and feedback left.
Obviously you can disable the shipping method, change the name if it conflicts
with another name, set the minimum order value for that shipping method to 9999
if it conflicts with a change in the store minimum order value, but all that
is a faff just because someone hasn't marked an order as complete.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 5, 2024 13:05
 Subject: Re: Setting Orders to Complete!
 Viewed: 40 times
 Topic: Suggestions
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Nubs_Select (3839)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Suggestions, yorbrick writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

There is a reason sellers might want to set an order to complete.

If you want to delete an old shipping method, you cannot if there is an open
order using that method, even if it was delivered months ago and feedback left.
Obviously you can disable the shipping method, change the name if it conflicts
with another name, set the minimum order value for that shipping method to 9999
if it conflicts with a change in the store minimum order value, but all that
is a faff just because someone hasn't marked an order as complete.

Like you mentioned you can simply choose disable and it will be off and then
in 6-months you can delete it. Plus that way your guaranteed not to potentially
cause issues to the buyer
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 5, 2024 13:34
 Subject: Re: Setting Orders to Complete!
 Viewed: 56 times
 Topic: Suggestions
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1001bricks (52506)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Suggestions, yorbrick writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

There is a reason sellers might want to set an order to complete.

If you want to delete an old shipping method, you cannot if there is an open
order using that method

There's also NO reason to immediately delete a shipping method.

Simply disable it and forget it, delete it later on - it won't be shown in
your shop while disabled.

In short, there is still no reason a seller would set Completed an order
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 5, 2024 15:04
 Subject: Re: Setting Orders to Complete!
 Viewed: 35 times
 Topic: Suggestions
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Yorbricks
  
  
There is a reason sellers might want to set an order to complete.

If you want to delete an old shipping method, you cannot if there is an open
order using that method

There's also NO reason to immediately delete a shipping method.

Simply disable it and forget it, delete it later on - it won't be shown in
your shop while disabled.

In short, there is still no reason a seller would set Completed an order

Sure there are work arounds to solve a problem. But if a seller wants to remove
a method, they cannot and are warned it is because there are open orders (even
if they are filed). Hence they can be tempted to complete ones that are already
months old.

There is also the issue that store wide minimum orders take into account any
disabled methods. So if you have multiple redundant methods that are disabled
you still have to edit every one of them if you want to raise the store minimum,
even though they cannot be used by a buyer. Of course, this is not the buyer's
fault (or care), just dodgy programming blocking changes.

It also seems strange that you cannot delete a shipping method while an order
is open, but you can change all the variable parameters in that method.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 5, 2024 15:22
 Subject: Re: Setting Orders to Complete!
 Viewed: 44 times
 Topic: Suggestions
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1001bricks (52506)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Suggestions, yorbrick writes:
  
  
  
There is a reason sellers might want to set an order to complete.

If you want to delete an old shipping method, you cannot if there is an open
order using that method

There's also NO reason to immediately delete a shipping method.

Simply disable it and forget it, delete it later on - it won't be shown in
your shop while disabled.

In short, there is still no reason a seller would set Completed an order

Sure there are work arounds to solve a problem. But if a seller wants to remove
a method, they cannot

We don't care.

The discussion is about: why a Seller would be able to set Completed.

Final argument being for me that this doesn't comply with the Completed status:
https://www.bricklink.com/message.asp?ID=1462312