Author:  WoutR  Posted:  Mar 18, 2014 09:41  Subject:  Re: Messages to Admin Need Copy Sent to Sender  Viewed:  34 times  Topic:  Suggestions Cancel Reply

BrickLink ID Card WoutR (922) Location:  Netherlands, Zuid-Holland Member Since Contact Type Status Mar 8, 2011 Buyer

In Suggestions, walstib writes:    Did you send a message and try out the new help desk system? http://www.bricklink.com/message.asp?ID=781684 Get an auto response and a ticket? I have not had a need/desire to send a message but have been wondering how the improvements have been going with this. I like your ideas, it would make sense to me the auto responder would kick back your message attached if nothing else. Joe I have tested a similar system. Send an e-mail to bugs @ Bricklink . com and received the autoresponse with a ticket number. A few days later it was forwarded to the development team and I received e-mails about the issue and the way they are dealing with it. I assume the CustomerService e-mail uses the same system.

Message is in Reply To:

Re: Messages to Admin Need Copy Sent to Sender - BLUSER_210488 (966)

Did you send a message and try out the new help desk system? (URL) Get an auto response and a ticket? I have not had a need/desire to send a message but have been wondering [...] (125 months ago, Mar 18, 2014, to Suggestions)

4 Messages in this Thread:

 Msg 1 - ToriHada (8887) 125 months ago Mar 18, 2014 to Suggestions
 Msg 2 - BLUSER_210488 (966) 125 months ago Mar 18, 2014 to Suggestions
 Msg 3 - ToriHada (8887) 125 months ago Mar 18, 2014 to Suggestions
 Msg 4 « - WoutR (922) 125 months ago Mar 18, 2014 to Suggestions