Author:  zorbanj  Posted:  May 17, 2024 08:57  Subject:  Re: Undeliverable Adress  Viewed:  38 times  Topic:  Problem Order Cancel Reply

BrickLink ID Card zorbanj (829) Location:  USA, New Jersey Member Since Contact Type Status Dec 14, 2003 Seller  Store: ZorbaNJ's Bricks

In Problem Order, Nubs_Select writes:       Yes, it is worth the time. Shipping in the US starts at ~ $4 and goes up from there. Shipping is the same cost as it was the 1st time, just add in the 49 cent Paypal per transaction fee and send a PayPal request, takes 10 seconds. And what if taxes are involved? most places have online tax laws so you'd also have to charge the buyer tax and then remit it If shipping were $10 (which is alot for a domestic order) sales tax would be about 75 cents. I'm not worried about it.       Why should a seller pay for this out of pocket? If you as a seller makes a mistake, do you expect the buyer to pay for it? This is mollycoddling, not "great customer service". Nope, If a seller makes a mistake they cover it, if a buyer makes a mistake many business still cover it (such as if you buy the wrong size clothing on amazon you can still return it at the cost of amazon), I dont quite see how this is "overprotective", it is good customer service and would make me want to go back to that company in the future. Ordering the wrong part is different than having the wrong address. I have no issue refunding a buyer for wrong parts as long as they are returned in the condition received. Having the wrong address is just stupid and a seller shouldn't pay to re-ship.       How hard is it to have the correct shipping address? mistakes happen there isn't a need to try and go thru the hassle of trying to figure out how a buyer can pay several $ and get things potentially complicated with taxes when you can save yourself time and hassle by simply buying a new shipping label (or a few stamps). It's not complicated, it takes no time at all and it's not a hassle. I've never had a buyer on any selling platform object to paying for a re-ship due to an incorrect shipping address.

Message is in Reply To:

Re: Undeliverable Adress - Nubs_Select (3839)

[...] And what if taxes are involved? most places have online tax laws so you'd also have to charge the buyer tax and then remit it [...] Nope, If a seller makes a mistake [...] (21 days ago, May 16, 2024, to Problem Order)

Message Has 1 Reply:

Re: Undeliverable Adress - Nubs_Select (3839)

[...] Yes but how would you collect and remit it? Legally is dosnt matter if the tax is 1 cent or $100 it still has to be treated the same [...] It’s a similar example to [...] (21 days ago, May 17, 2024, to Problem Order)

14 Messages in this Thread:

 Msg 1 - ryjacks (240) 22 days ago May 16, 2024 to Problem Order
 Msg 2 - Nubs_Select (3839) 22 days ago May 16, 2024 to Problem Order
 Msg 3 - ryjacks (240) 22 days ago May 16, 2024 to Problem Order
 Msg 4 - 1001bricks (52500) 22 days ago May 16, 2024 to Problem Order
 Msg 5 - Nubs_Select (3839) 22 days ago May 16, 2024 to Problem Order
 Msg 6 - zorbanj (829) 21 days ago May 16, 2024 to Problem Order
 Msg 7 - Nubs_Select (3839) 21 days ago May 16, 2024 to Problem Order
 Msg 8 « - zorbanj (829) 21 days ago May 17, 2024 to Problem Order
 Msg 9 - Nubs_Select (3839) 21 days ago May 17, 2024 to Problem Order
 Msg 10 - peregrinator (785) 21 days ago May 17, 2024 to Problem Order
 Msg 11 - Nubs_Select (3839) 21 days ago May 17, 2024 to Problem Order
 Msg 12 - zorbanj (829) 21 days ago May 17, 2024 to Problem Order
 Msg 13 - zorbanj (829) 21 days ago May 17, 2024 to Problem Order
 Msg 14 - Nubs_Select (3839) 21 days ago May 17, 2024 to Problem Order