Author:  1001bricks  Posted:  May 16, 2024 18:18  Subject:  Re: Undeliverable Adress  Viewed:  45 times  Topic:  Problem Order Cancel Reply

BrickLink ID Card 1001bricks (52464) Location:  France, Provence-Alpes-Côte d'Azur Member Since Contact Type Status Sep 6, 2005 Seller Store: 1001bricks

In Problem Order, Nubs_Select writes:    In Problem Order, ryjacks writes:    Hello all! I just received an order in the mail I had shipped almost a month ago and it has a sticker saying undeliverable. What should I do here? Should I refund the whole order, or swallow the extra reshaping costs. Thank you! technically speaking you usually dont have to but realistically its simpler for everyone involved to contact the buyer for the correct address then reship it out at your expense as it isn't something that happens to often (unless shipping is really expensive) Ah I disagree on this one; if it's the buyers fault (typo in address...) then they've got to pay to ship again. Much more, with some international shipping methods (at least here) the seller is invoiced for the parcel to be shipped back. Buyer could also have to pay for this.

Message is in Reply To:

Re: Undeliverable Adress - Nubs_Select (3820)

[...] technically speaking you usually dont have to but realistically its simpler for everyone involved to contact the buyer for the correct address then reship it out at your [...] (16 days ago, May 16, 2024, to Problem Order)

Message Has 1 Reply:

Re: Undeliverable Adress - Nubs_Select (3820)

[...] if its cheap shipping (such as in Canada which starts at about $2) then is it worth the time to try and get the buyer to pay for shipping, then have payment fees, [...] (16 days ago, May 16, 2024, to Problem Order)

14 Messages in this Thread:

 Msg 1 - ryjacks (227) 16 days ago May 16, 2024 to Problem Order
 Msg 2 - Nubs_Select (3820) 16 days ago May 16, 2024 to Problem Order
 Msg 3 - ryjacks (227) 16 days ago May 16, 2024 to Problem Order
 Msg 4 « - 1001bricks (52464) 16 days ago May 16, 2024 to Problem Order
 Msg 5 - Nubs_Select (3820) 16 days ago May 16, 2024 to Problem Order
 Msg 6 - zorbanj (827) 16 days ago May 16, 2024 to Problem Order
 Msg 7 - Nubs_Select (3820) 16 days ago May 16, 2024 to Problem Order
 Msg 8 - zorbanj (827) 15 days ago May 17, 2024 to Problem Order
 Msg 9 - Nubs_Select (3820) 15 days ago May 17, 2024 to Problem Order
 Msg 10 - peregrinator (782) 15 days ago May 17, 2024 to Problem Order
 Msg 11 - Nubs_Select (3820) 15 days ago May 17, 2024 to Problem Order
 Msg 12 - zorbanj (827) 15 days ago May 17, 2024 to Problem Order
 Msg 13 - zorbanj (827) 15 days ago May 17, 2024 to Problem Order
 Msg 14 - Nubs_Select (3820) 15 days ago May 17, 2024 to Problem Order