Discussion Forum: Help: Message 1467917
 Previous Message   Next Message 
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: May 4, 2024 13:29
 Subject: Re: wrongful NSS
 Viewed: 59 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

1001bricks (52466)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, coqie writes:
  It's very stressfull to receive a NSS
let be when it's based on false accusations.

Sorry but if the buyer didn't receive it, then as a shop owner you are responsible,
insurance or not.

Simply refund the buyer (if possible from the order page if paid on site), and
if not, provide a proof of refund (like a PDF of the PayPal transaction status
on PayPal) to the NSS.

Then wait, Help Desk is slow.

Message is in Reply To:

View Thread wrongful NSS - coqie (4120)
A buyer placed a NSS (Non Shipping Seller alert) on an order in my store while there's no doubt about the fact that I shipped it. I provided the shipping company, [...]
(29 days ago, May 4, 2024, to Help)

Message Has 2 Replies:

View Thread (Cancelled) - coqie (4120)
(Cancelled)
(29 days ago, May 4, 2024, to Help)
View Thread Re: wrongful NSS - Ziegelmeister (230)
[...] [...] Speaking of insurance; who files the claim? Hasn't been an issue yet, but let's say something is lost (only shipping in the US) and it has insurance; [...]
(28 days ago, May 4, 2024, to Help)

36 Messages in this Thread:

 Msg 1 - coqie (4120) 29 days ago May 4, 2024 to Help
 Msg 2 « - 1001bricks (52466) 29 days ago May 4, 2024 to Help
 Msg 3 - coqie (4120) 29 days ago May 4, 2024 to Help
 Msg 4 - 1001bricks (52466) 29 days ago May 4, 2024 to Help
 Msg 5 - Nubs_Select (3821) 29 days ago May 4, 2024 to Help
 Msg 6 - 1001bricks (52466) 29 days ago May 4, 2024 to Help
 Msg 7 - SylvainLS (46) 29 days ago May 4, 2024 to Help
 Msg 8 - Ziegelmeister (230) 28 days ago May 4, 2024 to Help
 Msg 9 - Nubs_Select (3821) 28 days ago May 4, 2024 to Help
 Msg 10 - 1001bricks (52466) 28 days ago May 4, 2024 to Help
 Msg 11 - Ziegelmeister (230) 28 days ago May 4, 2024 to Help
 Msg 12 - peregrinator (782) 28 days ago May 4, 2024 to Help
 Msg 13 - Adjour (2481) 28 days ago May 4, 2024 to Help
 Msg 14 - 1001bricks (52466) 28 days ago May 4, 2024 to Help
 Msg 15 - yorbrick (1185) 29 days ago May 4, 2024 to Help
 Msg 16 - coqie (4120) 29 days ago May 4, 2024 to Help
 Msg 17 - 1001bricks (52466) 29 days ago May 4, 2024 to Help
 Msg 18 - coqie (4120) 29 days ago May 4, 2024 to Help
 Msg 19 - Nubs_Select (3821) 29 days ago May 4, 2024 to Help
 Msg 20 - peregrinator (782) 29 days ago May 4, 2024 to Help
 Msg 21 - SezaR (1398) 28 days ago May 4, 2024 to Help
 Msg 22 - 1001bricks (52466) 29 days ago May 4, 2024 to Help
 Msg 23 - yorbrick (1185) 29 days ago May 4, 2024 to Help
 Msg 24 - coqie (4120) 29 days ago May 4, 2024 to Help
 Msg 25 - Nubs_Select (3821) 29 days ago May 4, 2024 to Help
 Msg 26 - Adjour (2481) 29 days ago May 4, 2024 to Help
 Msg 27 - SezaR (1398) 29 days ago May 4, 2024 to Help
 Msg 28 - peregrinator (782) 29 days ago May 4, 2024 to Help
 Msg 29 - coqie (4120) 29 days ago May 4, 2024 to Help
 Msg 30 - 1001bricks (52466) 29 days ago May 4, 2024 to Help
 Msg 31 - Nubs_Select (3821) 29 days ago May 4, 2024 to Help
 Msg 32 - yorbrick (1185) 28 days ago May 4, 2024 to Help
 Msg 33 - Adjour (2481) 28 days ago May 4, 2024 to Help
 Msg 34 - zorbanj (827) 28 days ago May 4, 2024 to Help
 Msg 35 - calebfishn (2145) 28 days ago May 4, 2024 to Help
 Msg 36 - BrickDeals (2812) 28 days ago May 4, 2024 to Help

 Previous Message   Next Message 

Entire thread on one page
This message and all its replies on one page