Author: | 1001bricks | Posted: | May 4, 2024 13:29 | Subject: | Re: wrongful NSS | Viewed: | 59 times | Topic: | Help | |
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| In Help, coqie writes:
| It's very stressfull to receive a NSS
let be when it's based on false accusations.
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Sorry but if the buyer didn't receive it, then as a shop owner you are responsible,
insurance or not.
Simply refund the buyer (if possible from the order page if paid on site), and
if not, provide a proof of refund (like a PDF of the PayPal transaction status
on PayPal) to the NSS.
Then wait, Help Desk is slow.
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Message is in Reply To: wrongful NSS - coqie (4120) | A buyer placed a NSS (Non Shipping Seller alert) on an order in my store while there's no doubt about the fact that I shipped it. I provided the shipping company, [...] (29 days ago, May 4, 2024, to Help) |
Message Has 2 Replies: Re: wrongful NSS - Ziegelmeister (230) | [...] [...] Speaking of insurance; who files the claim? Hasn't been an issue yet, but let's say something is lost (only shipping in the US) and it has insurance; [...] (28 days ago, May 4, 2024, to Help) |
36 Messages in this Thread: Msg 1 - coqie (4120) 29 days ago May 4, 2024 to Help Msg 2 « - 1001bricks (52466) 29 days ago May 4, 2024 to Help Msg 3 - coqie (4120) 29 days ago May 4, 2024 to Help Msg 4 - 1001bricks (52466) 29 days ago May 4, 2024 to Help Msg 5 - Nubs_Select (3821) 29 days ago May 4, 2024 to Help Msg 6 - 1001bricks (52466) 29 days ago May 4, 2024 to Help Msg 7 - SylvainLS (46) 29 days ago May 4, 2024 to Help Msg 8 - Ziegelmeister (230) 28 days ago May 4, 2024 to Help Msg 9 - Nubs_Select (3821) 28 days ago May 4, 2024 to Help Msg 10 - 1001bricks (52466) 28 days ago May 4, 2024 to Help Msg 11 - Ziegelmeister (230) 28 days ago May 4, 2024 to Help Msg 12 - peregrinator (782) 28 days ago May 4, 2024 to Help Msg 13 - Adjour (2481) 28 days ago May 4, 2024 to Help Msg 14 - 1001bricks (52466) 28 days ago May 4, 2024 to Help Msg 15 - yorbrick (1185) 29 days ago May 4, 2024 to Help Msg 16 - coqie (4120) 29 days ago May 4, 2024 to Help Msg 17 - 1001bricks (52466) 29 days ago May 4, 2024 to Help Msg 18 - coqie (4120) 29 days ago May 4, 2024 to Help Msg 19 - Nubs_Select (3821) 29 days ago May 4, 2024 to Help Msg 20 - peregrinator (782) 29 days ago May 4, 2024 to Help Msg 21 - SezaR (1398) 28 days ago May 4, 2024 to Help Msg 22 - 1001bricks (52466) 29 days ago May 4, 2024 to Help Msg 23 - yorbrick (1185) 29 days ago May 4, 2024 to Help Msg 24 - coqie (4120) 29 days ago May 4, 2024 to Help Msg 25 - Nubs_Select (3821) 29 days ago May 4, 2024 to Help Msg 26 - Adjour (2481) 29 days ago May 4, 2024 to Help Msg 27 - SezaR (1398) 29 days ago May 4, 2024 to Help Msg 28 - peregrinator (782) 29 days ago May 4, 2024 to Help Msg 29 - coqie (4120) 29 days ago May 4, 2024 to Help Msg 30 - 1001bricks (52466) 29 days ago May 4, 2024 to Help Msg 31 - Nubs_Select (3821) 29 days ago May 4, 2024 to Help Msg 32 - yorbrick (1185) 28 days ago May 4, 2024 to Help Msg 33 - Adjour (2481) 28 days ago May 4, 2024 to Help Msg 34 - zorbanj (827) 28 days ago May 4, 2024 to Help Msg 35 - calebfishn (2145) 28 days ago May 4, 2024 to Help Msg 36 - BrickDeals (2812) 28 days ago May 4, 2024 to Help
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