  
| Author: | coqie  | | Posted: | May 4, 2024 13:10 | | Subject: | wrongful NSS | | Viewed: | 206 times | | Topic: | Help | |
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| A buyer placed a NSS (Non Shipping Seller alert) on an order in my store while
there's no doubt about the fact that I shipped it. I provided the shipping
company, tracking code and informed him myself about a delivery issue and the
fact it got lost. I suggested he could open a paypal claim to get refunded. He
finally did this but also placed a NSS what could cause me a lot of damage and
could result in a closure of my store if others do this again. It's already
the second time this happened. I informed him about the consequences this could
have to me and kindly requested to remove the NSS till the paypal claim is handled.
He does not respond. I also contacted bricklink administration but just like
previous time, they probably will take no action.
What can I do to get the NSS removed and how can I wake up bricklink to avoid
incorrect placed NSS in the future? It's very stressfull to receive a NSS
let be when it's based on false accusations.
|
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Message Has 4 Replies:  Re: wrongful NSS - 1001bricks (52464) | [...] Sorry but if the buyer didn't receive it, then as a shop owner you are responsible, insurance or not. Simply refund the buyer (if possible from the order page [...]
(28 days ago, May 4, 2024, to Help) |
Re: wrongful NSS - yorbrick (1185) | [...] Rather than suggesting that they could open a paypal claim to get refunded, why not just refund them. The end result is the same, and you probably wouldnt have received [...]
(28 days ago, May 4, 2024, to Help) |
| Re: wrongful NSS - calebfishn (2145) | If you reply to the NSS with proof of shipping, Bricklink should remove the NSS.
(28 days ago, May 4, 2024, to Help) |
Re: wrongful NSS - BrickDeals (2812) | [...] The future solution is simple. Refund the buyer. You did not deliver the goods promised, because the buyer did not receive them. EU consumer law is not complicated. [...]
(28 days ago, May 4, 2024, to Help) |
36 Messages in this Thread: Msg 1 « - coqie (4120) 28 days ago May 4, 2024 to Help
 Msg 2 - 1001bricks (52464) 28 days ago May 4, 2024 to Help
 Msg 3 - coqie (4120) 28 days ago May 4, 2024 to Help
Msg 4 - 1001bricks (52464) 28 days ago May 4, 2024 to Help
Msg 5 - Nubs_Select (3820) 28 days ago May 4, 2024 to Help
 Msg 6 - 1001bricks (52464) 28 days ago May 4, 2024 to Help
Msg 7 - SylvainLS (46) 28 days ago May 4, 2024 to Help
Msg 8 - Ziegelmeister (230) 28 days ago May 4, 2024 to Help
Msg 9 - Nubs_Select (3820) 28 days ago May 4, 2024 to Help
Msg 10 - 1001bricks (52464) 28 days ago May 4, 2024 to Help
Msg 11 - Ziegelmeister (230) 28 days ago May 4, 2024 to Help
Msg 12 - peregrinator (782) 28 days ago May 4, 2024 to Help
Msg 13 - Adjour (2480) 28 days ago May 4, 2024 to Help
Msg 14 - 1001bricks (52464) 28 days ago May 4, 2024 to Help
Msg 15 - yorbrick (1185) 28 days ago May 4, 2024 to Help
Msg 16 - coqie (4120) 28 days ago May 4, 2024 to Help
Msg 17 - 1001bricks (52464) 28 days ago May 4, 2024 to Help
Msg 18 - coqie (4120) 28 days ago May 4, 2024 to Help
Msg 19 - Nubs_Select (3820) 28 days ago May 4, 2024 to Help
Msg 20 - peregrinator (782) 28 days ago May 4, 2024 to Help
Msg 21 - SezaR (1398) 28 days ago May 4, 2024 to Help
Msg 22 - 1001bricks (52464) 28 days ago May 4, 2024 to Help
Msg 23 - yorbrick (1185) 28 days ago May 4, 2024 to Help
Msg 24 - coqie (4120) 28 days ago May 4, 2024 to Help
Msg 25 - Nubs_Select (3820) 28 days ago May 4, 2024 to Help
Msg 26 - Adjour (2480) 28 days ago May 4, 2024 to Help
Msg 27 - SezaR (1398) 28 days ago May 4, 2024 to Help
Msg 28 - peregrinator (782) 28 days ago May 4, 2024 to Help
Msg 29 - coqie (4120) 28 days ago May 4, 2024 to Help
Msg 30 - 1001bricks (52464) 28 days ago May 4, 2024 to Help
Msg 31 - Nubs_Select (3820) 28 days ago May 4, 2024 to Help
Msg 32 - yorbrick (1185) 28 days ago May 4, 2024 to Help
Msg 33 - Adjour (2480) 28 days ago May 4, 2024 to Help
Msg 34 - zorbanj (827) 28 days ago May 4, 2024 to Help
Msg 35 - calebfishn (2145) 28 days ago May 4, 2024 to Help
Msg 36 - BrickDeals (2812) 28 days ago May 4, 2024 to Help
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Belgium, Limburg
