Author:  randyf  Posted:  Apr 17, 2024 12:29  Subject:  Re: Sent an email to support 2.5 months ago  Viewed:  55 times  Topic:  Help Cancel Reply

BrickLink ID Card randyf (442) Location:  USA, Ohio Member Since Contact Type Status Sep 16, 2009 Seller  Store: The Bricking Spectre BrickLink Catalog Administrator (?)

In Help, Poncke writes:    I sent a ticket to support two and a half months ago and still havent received a reply I do not have enough words to express my frustration about this. There is no ticket system, no ticket reference, not even an option to see the ticket I logged, no option to follow up. Just absolutely nothing, and this place is owned by Lego. Baffling is an understatement. How do I get a reply from bricklink? I wouldn't worry about it too much. Help is on the way. https://www.bricklink.com/message.asp?ID=1442600

Message is in Reply To:

Sent an email to support 2.5 months ago - Poncke (100)

I sent a ticket to support two and a half months ago and still havent received a reply I do not have enough words to express my frustration about this. There is no ticket [...] (2 months ago, Apr 17, 2024, to Help)

Message Has 1 Reply:

Re: Sent an email to support 2.5 months ago - Poncke (100)

[...] I logged a ticket there and went into a dark hole (2 months ago, Apr 17, 2024, to Help)

6 Messages in this Thread:

 Msg 1 - Poncke (100) 2 months ago Apr 17, 2024 to Help
 Msg 2 - minifig.only (436) 2 months ago Apr 17, 2024 to Help
 Msg 3 - Poncke (100) 2 months ago Apr 17, 2024 to Help
 Msg 4 - change (7744) 21 days ago May 18, 2024 to Help
 Msg 5 « - randyf (442) 2 months ago Apr 17, 2024 to Help
 Msg 6 - Poncke (100) 2 months ago Apr 17, 2024 to Help