| Discussion Forum: Thread 356564 |
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| | | Author: | Poncke  | | Posted: | Apr 17, 2024 06:13 | | Subject: | Sent an email to support 2.5 months ago | | Viewed: | 146 times | | Topic: | Help | |
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| I sent a ticket to support two and a half months ago and still havent received
a reply
I do not have enough words to express my frustration about this.
There is no ticket system, no ticket reference, not even an option to see the
ticket I logged, no option to follow up. Just absolutely nothing, and this place
is owned by Lego.
Baffling is an understatement.
How do I get a reply from bricklink?
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| | | | | | | Author: | Poncke | | Posted: | Apr 17, 2024 06:42 | | Subject: | Re: Sent an email to support 2.5 months ago | | Viewed: | 90 times | | Topic: | Help | |
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| In Help, minifig.only writes:
Well, thanks, found this bricklink@support.lego.com
Sent an email and got a ticket number. At least thats something
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| | | | | | | | | Author: | change | | Posted: | May 18, 2024 01:19 | | Subject: | Re: Sent an email to support 2.5 months ago | | Viewed: | 33 times | | Topic: | Help | |
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| I sent an email there and NO ticket.
My first email to them was in January
In Help, Poncke writes:
| | In Help, minifig.only writes:
Well, thanks, found this bricklink@support.lego.com
Sent an email and got a ticket number. At least thats something
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| | | | | Author: | randyf | | Posted: | Apr 17, 2024 12:29 | | Subject: | Re: Sent an email to support 2.5 months ago | | Viewed: | 54 times | | Topic: | Help | |
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| In Help, Poncke writes:
| | I sent a ticket to support two and a half months ago and still havent received
a reply
I do not have enough words to express my frustration about this.
There is no ticket system, no ticket reference, not even an option to see the
ticket I logged, no option to follow up. Just absolutely nothing, and this place
is owned by Lego.
Baffling is an understatement.
How do I get a reply from bricklink?
|
I wouldn't worry about it too much. Help is on the way. 
https://www.bricklink.com/message.asp?ID=1442600
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| | | | | | | Author: | Poncke | | Posted: | Apr 17, 2024 14:01 | | Subject: | Re: Sent an email to support 2.5 months ago | | Viewed: | 43 times | | Topic: | Help | |
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| In Help, randyf writes:
| | In Help, Poncke writes:
| | I sent a ticket to support two and a half months ago and still havent received
a reply
I do not have enough words to express my frustration about this.
There is no ticket system, no ticket reference, not even an option to see the
ticket I logged, no option to follow up. Just absolutely nothing, and this place
is owned by Lego.
Baffling is an understatement.
How do I get a reply from bricklink?
|
I wouldn't worry about it too much. Help is on the way.
https://www.bricklink.com/message.asp?ID=1442600
|
I logged a ticket there and went into a dark hole
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Ireland, Meath
Germany, Mecklenburg-Vorpommern
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