Discussion Forum: Catalog: Message 1455463
 Previous Message   Next Message 
 Author: minifig_75 View Messages Posted By minifig_75
 Posted: Feb 18, 2024 06:25
 Subject: Re: Variants Thread - February 12
 Viewed: 74 times
 Topic: Catalog
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

minifig_75 (372)

Location:  France, Île-de-France
Member Since Contact Type Status
Dec 29, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Soon-a-Brique
In Catalog, Teup writes:
  In Catalog, brickerking writes:
  In Catalog, Admin_Russell writes:
  In Catalog, Admin_Russell writes:
  Hello again everyone,

Below I have listed the general groups of variants we are tackling and the results
of the deliberation over the last month. I was originally planning to provide
a schedule for when these changes will happen, but based on the progress with
the tiles since February 1, I am hesitant to commit to any timeline except that
we will not change anything on this list prior to February 15.

Today the catalog team got a message (in all caps) protesting the variant merges.
Some of the points have not been addressed yet, so I thought I would take this
opportunity to answer these before we get started with merging.

Not sure why you would respond to a message in all-caps and post it here making
this person out to be crazy. This person is actually quite passionate for BrickLink
and you are crushing them. Your tone in the response is very tone-deaf in my
opinion. You literally have people shouting at you to stop merging variants,
yet your response is: we are right and you are obviously wrong - gaslighting
the folks who are trying to make their point - which is a valid point. Not a
good look.

Look, you're (BrickLink) obviously making this change and not going back.
At the same time you are obviously burning bridges with many people. Take time
to consider the humans behind this site and that their passion is your bottom
line. What's more important, catalog changes or relationships with people
and communities that support your bottom line? Is this all really worth the relationships
that are being strained and even broken? This public humiliation (even though
the writer may have given you permission or we will never know who they are)
is not putting out any fires, it's just fanning the flames.

I understand that the most vocal forum members on here are supporters of this
variant merger. And a post like this may make everyone feel better about themselves
and this decision. But don't forget about those people you don't hear
from very often or ever that don't support this merger. You may think this
is a great idea and so may many of your colleagues, but there are also many users
of this site that don't agree.

What I also don't really understand is why Bricklink would suddenly decide
to address:
- a random email
- on the same day
- with a really elaborate reply
- to questions that don't lead to much interesting or new information, or
have already been discussed ad nauseam (the whole "what Dan would have wanted"
topic is such an eye roller - Nobody knows what Dan would have thought and done
in 2024, nor does it matter)

- when that effort could have gone into detailing the facts: any info on what
changes into what precise, and the timeline?
- when there are so many helpdesk tickets / problems / bugs that go unanswered
and unsolved in the meantime

It seems to be a pattern for Bricklink to concentrate on things that Bricklink
has decided are interesting, rather than addressing real and more pressing problems..

Hello there!
So, as an AMATEUR seller (I won't become a pro, but I do spend A LOT OF TIME
WORKING on my INVENTORY..!) what I have failed to understand until now, as far
as COMMUNICATION from the Bricklink Support Team goes, is : we're in 2024.
sending a simple email has become quite easy. So, WHY the sellers don't receive
emails when there are issues with updates?
And I don't talk only about this variants merge issue.
I'm talking about all the sellers' inventories technical issues related
to updates that have been happening these past 4 years (I started selling in
2020)...??
Sellers spend an awful long time working on inventories... this dedication on
their inventories is not even worth a bit of respect and attention from the Support
team : that's my general feeling for these past years... I need to be informed
when there were technical bugs / issues on my inventory, for God's sake!
Because I don't want to spend 30 minutes looking for 1 item that's not
here anymore or realizing that items that I still have magically disappeared
in my BL inventory.
This is really tiring.
As sellers, we are entitled to a little bit more respect and we should get information
emails when there has been bugs.
regards,
Soon-a-b.

Message is in Reply To:

View Thread Re: Variants Thread - February 12 - Teup (6608)
[...] What I also don't really understand is why Bricklink would suddenly decide to address: - a random email - on the same day - with a really elaborate reply - to questions [...]
(3 months ago, Feb 16, 2024, to Catalog)

Message Has 1 Reply:

View Thread Re: Variants Thread - February 12 - jennnifer (3535)
[...] [...] Could you be more specific about what technical issues you are referring to? Are you talking about Catalog changes that affect your inventory (like a category [...]
(3 months ago, Feb 18, 2024, to Catalog)

37 Messages in this Thread:

 Msg 1 - Admin_Russell 4 months ago Feb 12, 2024 to Catalog
 Msg 2 - Nubs_Select (3803) 4 months ago Feb 12, 2024 to Catalog
 Msg 3 - DaddyOs_Bricks (1415) 4 months ago Feb 13, 2024 to Catalog
 Msg 4 - randyf (442) 4 months ago Feb 13, 2024 to Catalog
 Msg 5 - Turez (43) 3 months ago Feb 14, 2024 to Catalog
 Msg 6 - randyf (442) 3 months ago Feb 14, 2024 to Catalog
 Msg 7 - brickbiters (134) 3 months ago Feb 16, 2024 to Catalog
 Msg 8 - DaddyOs_Bricks (1415) 3 months ago Feb 14, 2024 to Catalog
 Msg 9 - Teup (6608) 4 months ago Feb 13, 2024 to Catalog
 Msg 10 - randyf (442) 4 months ago Feb 13, 2024 to Catalog
 Msg 11 - Teup (6608) 4 months ago Feb 13, 2024 to Catalog
 Msg 12 - oukexergon (330) 4 months ago Feb 13, 2024 to Catalog
 Msg 13 - Admin_Russell 4 months ago Feb 13, 2024 to Catalog
 Msg 14 - oukexergon (330) 4 months ago Feb 14, 2024 to Catalog
 Msg 15 - jennnifer (3535) 3 months ago Feb 14, 2024 to Catalog
 Msg 16 - 1977_mauro (3404) 3 months ago Feb 14, 2024 to Catalog
 Msg 17 - WOLKsite (13) 3 months ago Feb 14, 2024 to Catalog
 Msg 18 - brickerking (1885) 3 months ago Feb 14, 2024 to Catalog
 Msg 19 - Teup (6608) 3 months ago Feb 15, 2024 to Catalog
 Msg 20 - Admin_Russell 3 months ago Feb 15, 2024 to Catalog
 Msg 21 - zorbanj (824) 3 months ago Feb 15, 2024 to Catalog
 Msg 22 - 1001bricks (52445) 3 months ago Feb 15, 2024 to Catalog
 Msg 23 - Stuart9 (1080) 3 months ago Feb 15, 2024 to Catalog
 Msg 24 - 1001bricks (52445) 3 months ago Feb 15, 2024 to Catalog
 Msg 25 - BensBrickstore (3573) 3 months ago Feb 15, 2024 to Catalog
 Msg 26 - 1001bricks (52445) 3 months ago Feb 15, 2024 to Catalog
 Msg 27 - yorbrick (1185) 3 months ago Feb 15, 2024 to Catalog
 Msg 28 - brickerking (1885) 3 months ago Feb 15, 2024 to Catalog
 Msg 29 - Teup (6608) 3 months ago Feb 16, 2024 to Catalog
 Msg 30 « - minifig_75 (372) 3 months ago Feb 18, 2024 to Catalog
 Msg 31 - jennnifer (3535) 3 months ago Feb 18, 2024 to Catalog
 Msg 32 - minifig_75 (372) 3 months ago Feb 18, 2024 to Catalog
 Msg 33 - jennnifer (3535) 3 months ago Feb 18, 2024 to Catalog
 Msg 34 - 1001bricks (52445) 3 months ago Feb 18, 2024 to Catalog
 Msg 35 - minifig_75 (372) 3 months ago Feb 18, 2024 to Catalog
 Msg 36 - SylvainLS (46) 3 months ago Feb 18, 2024 to Catalog
 Msg 37 - 1001bricks (52445) 3 months ago Feb 18, 2024 to Catalog

 Previous Message   Next Message 

Entire thread on one page
This message and all its replies on one page