  
| Author: | ghyde  | | Posted: | Aug 6, 2023 17:48 | | Subject: | Re: Non paying buyer makes an NSS | | Viewed: | 60 times | | Topic: | Problem Order | |
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| In Problem Order, ghyde writes:
| | In Problem Order, bvdmeij writes:
| | On july 27 an puyer (is also registered as seller) with 1 feedback (so fairly
new) placed a small order. I send him an invoice that day. On augus 1 (he had
not payed yet) in mailed him an reminder. He did not respond or pay. On august
4 I send him an email with the second reminder. He still did not pay or respond.
Today, august 6 I send him a new invoice and a last reminder. After that he first
send me a Order cancel Request an right after that an NSS. Besides the fact that
it is pretty brutal in my opinion, I find it very remarkable that Bricklink makes
it possible for a buyer to issue an NSS on an unpaid order. Can someone explain
that to me?
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If he has not yet paid, issue NPB alert. That should get his attention.
You, as the seller, have implied rights to have the order he placed with you
paid for. If the buyer won't do that, complete the NPB.
NSS or not, if he hasn't paid for his order, BrickLink will eventually see
that is the case, and should side with you, unless the buyer can provide proof
of payment, and you can claim the money from said proof. In that case, both you
and the buyer should wait for the package to arrive, to ensure that nothing goes
wrong with the package whilst in transit.
Cheers ...
ghyde
|
Note also that if the payment method required taxes be collected by BrickLink,
because it is now a marketplace, that it must be one of the onsite methods that
are supported by BrickLink, because it is tax evasion if the payment is not submitted
properly.
If the buyer provides a proof of payment that was not onsite when it was supposed
to be onsite, refund the payment, and tell them that they must use the onsite
payment method.
Cheers ...
ghyde
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Message is in Reply To:  Re: Non paying buyer makes an NSS - ghyde (203)  | [...] If he has not yet paid, issue NPB alert. That should get his attention. You, as the seller, have implied rights to have the order he placed with you paid for. If the [...]
(10 months ago, Aug 6, 2023, to Problem Order) |
7 Messages in this Thread: Msg 1 - bvdmeij (1113) 10 months ago Aug 6, 2023 to Problem Order
 Msg 2 - peregrinator (782) 10 months ago Aug 6, 2023 to Problem Order
  Msg 3 - HC (9602) 10 months ago Aug 7, 2023 to Problem Order
Msg 4 - SylvainLS (46) 10 months ago Aug 7, 2023 to Problem Order
Msg 5 - ghyde (203) 10 months ago Aug 6, 2023 to Problem Order
Msg 6 « - ghyde (203) 10 months ago Aug 6, 2023 to Problem Order
Msg 7 - Bieuw (10) 10 months ago Aug 6, 2023 to Problem Order
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Australia, Queensland
