Discussion Forum: Suggestions: Message 1024878
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 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jan 30, 2017 17:47
 Subject: Re: Stats: Don't count buyer cancellations
 Viewed: 58 times
 Topic: Suggestions
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Suggestions, tEoS writes:
  […] Aren't
European sellers required to cancel upon request (until the full cost is shown
upfront)?

No “until whatever” there.
EU sellers are required to cancel upon request. Period.
No reason asked.
EU buyers have (at least¹) 14 days after reception to cancel (with total
refund (except the return shipping, if the seller explicitly said, before the
sale, it was for the buyers to pay)).

It applies to all distance sales (letter, phone, internet, whatever).

(Clue for the stoplisters: I’m just stating the law, not making a call to buy
and cancel every other day….)


¹ May be more:
Sellers can allow more.
If the delay ends on a saturday, sunday, or public holiday, it goes to the next
workable day.
Buyers who haven’t been told their rights have 12 months more. (Hello sellers
with incomplete terms….)


Now, the sellers don’t have to “cancel” on BrickLink… unless they want their
fees back


   What value is there in showing cancellations?

That question has been asked since this “feature” came…

Message is in Reply To:

View Thread Re: Stats: Don't count buyer cancellations - tEoS (5297)
It took me a bit to find this, though this stat seems meaningless. Aren't European sellers required to cancel upon request (until the full cost is shown upfront)? [...]
(90 months ago, Jan 30, 2017, to Suggestions)

6 Messages in this Thread:

 Msg 1 - bagelboybugle (3408) 90 months ago Jan 30, 2017 to Suggestions
 Msg 2 - tEoS (5297) 90 months ago Jan 30, 2017 to Suggestions
 Msg 3 « - SylvainLS (46) 90 months ago Jan 30, 2017 to Suggestions
 Msg 4 - calebfishn (2146) 90 months ago Jan 30, 2017 to Suggestions
 Msg 5 - runner.caller (2658) 90 months ago Jan 30, 2017 to Suggestions
 Msg 6 - jenwick (10879) 89 months ago Jan 31, 2017 to Suggestions

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