Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Limpensbricks  | | Posted: | May 17, 2024 04:03 | | Subject: | Big May sale in our store on all new parts! | | Viewed: | 13 times | | Topic: | Sales | |
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| Hi everybody,
We have a big sale in our store the coming weeks. We give 10% discount on new
parts in our store.
We have a huge variety parts in our store so check it out!
We wish you all a great day and hope to see you in our store!
Kind regards
Limpensbricks
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| Author: | BrickDeals | | Posted: | May 17, 2024 00:55 | | Subject: | Re: Increase buyers leaving feedback | | Viewed: | 35 times | | Topic: | Selling | |
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| In Selling, NerdyBirdBricks writes:
| | I've noticed a few times buyers that leave feedback with other stores they've
bought from but not from ours. By no means do I think that we are doing an inadequate
job and the praise we do receive is wonderful so I am not trying to sound greedy
I just want to know what sellers do to increase their likelihood of buyers leaving
them feedback.
Do you send out a message asking for them to leave it?
Do you include a note in the order itself seeking it?
I have left feedback with them already but haven't received anything back,
we are still a fairly small operation, but I am confident that I am doing a great
job in quickly getting orders out and packaging contents safely and well so just
wondering if I need to be more bold about how I approach receiving praise from
others because it would help our store greatly!
Thanks for your time,
-Samantha
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Leave a note in the order saying you will give them a coupon once they leave
feedback.
It can take a week to three weeks for me to leave feedback, as I leave it in
large batches.
So it is really annoying to have sellers emailing me begging for feedback, as
it wastes my time.
But it is rare that I ever have a seller ask for feedback.
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| Author: | BrickDeals | | Posted: | May 17, 2024 00:46 | | Subject: | Re: Printing Orders | | Viewed: | 13 times | | Topic: | Selling | |
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| In Selling, krystensprouse writes:
| | Need some opinions...
When you get an order and ship it out, do you print out their order and put it
in the package, and if so do you use color or black and white. Or do you not
even put one at all? Currently, I print out one sided black and white and was
told by my significant other that looks bad and cheap. Thoughts?
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I print out a black and white order invoice, double sided.
It isn't for the buyer, but so that I can double check the order and especially
the buyer's address.
This prevents me from criss crossing orders and sending to the wrong buyer.
Personally, as a buyer, I don't care either way. I use BrickStore for checking
orders, so it is easy to identify the order.
At the very least I would include a business card with the order number or print
it on the shipping label.
Oddly enough, the one thing I notice is tape and boxes.
When you see a seller that uses paper tape or thick packing tape, the items inside
will always be high quality.
Same with boxes. Would much rather prefer a huge bubble mailer over one of those
low ECT boxes that you can crumple with your hands.
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| Author: | Nubs_Select | | Posted: | May 16, 2024 23:18 | | Subject: | Re: Making changes | | Viewed: | 37 times | | Topic: | Feedback | |
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| In Feedback, Amazingly writes:
| | In Feedback, Nubs_Select writes:
Thanks, you are always here helping everyone. I appreciate it a lot. I typed
it in the search box and well you know lol
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Glad I can help! 🍕🍕
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| Author: | Amazingly | | Posted: | May 16, 2024 23:13 | | Subject: | Re: Making changes | | Viewed: | 31 times | | Topic: | Feedback | |
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| In Feedback, Nubs_Select writes:
Thanks, you are always here helping everyone. I appreciate it a lot. I typed
it in the search box and well you know lol
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| Author: | Nubs_Select | | Posted: | May 16, 2024 23:11 | | Subject: | Re: SALE TIME! Happy Shark Island up to 44% OFF | | Viewed: | 17 times | | Topic: | Sales | |
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| In Sales, Slayder writes:
| | Thanks for advice, terms and shipping are still setting up. Sometimes I think
it never ending process. And also thanks for visiting my small store.
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🍕🍕🍕, yah mine also never seem to be quite right so I often update them even
still
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| Author: | Slayder | | Posted: | May 16, 2024 22:57 | | Subject: | Re: SALE TIME! Happy Shark Island up to 44% OFF | | Viewed: | 19 times | | Topic: | Sales | |
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| Thanks for advice, terms and shipping are still setting up. Sometimes I think
it never ending process. And also thanks for visiting my small store.
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| Author: | Amazingly | | Posted: | May 16, 2024 22:53 | | Subject: | Making changes | | Viewed: | 84 times | | Topic: | Feedback | |
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| Are you able to edit your comments or even change feedback from a positive to
a negative?
Thanks
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| Author: | Smurf4927joey | | Posted: | May 16, 2024 22:52 | | Subject: | closing store sale | | Viewed: | 56 times | | Topic: | Sales | |
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| | 20 percent off whole store. more off as time goes on |
| Author: | stevebuhler | | Posted: | May 16, 2024 21:08 | | Subject: | 10% lower than 6 month sale avg! | | Viewed: | 34 times | | Topic: | Sales | |
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| | 10% off our whole store for a limited time! Stock up now |
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| Author: | Nubs_Select | | Posted: | May 16, 2024 21:00 | | Subject: | Re: Undeliverable Adress | | Viewed: | 31 times | | Topic: | Problem Order | |
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| In Problem Order, zorbanj writes:
| | In Problem Order, Nubs_Select writes:
| |
if its cheap shipping (such as in Canada which starts at about $2) then is it
worth the time to try and get the buyer to pay for shipping, then have payment
fees, possibly deal with taxes, etc
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Yes, it is worth the time. Shipping in the US starts at ~ $4 and goes up from
there. Shipping is the same cost as it was the 1st time, just add in the 49 cent
Paypal per transaction fee and send a PayPal request, takes 10 seconds.
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And what if taxes are involved? most places have online tax laws so you'd
also have to charge the buyer tax and then remit it
| | | | or just pay several $ out of pocket on extremely
rare occasions and as such providing great customer service? (and as mentioned
if it costs a lot on shipping then to charge them)
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Why should a seller pay for this out of pocket? If you as a seller makes a mistake,
do you expect the buyer to pay for it? This is mollycoddling, not "great
customer service".
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Nope, If a seller makes a mistake they cover it, if a buyer makes a mistake many
business still cover it (such as if you buy the wrong size clothing on amazon
you can still return it at the cost of amazon), I dont quite see how this is
"overprotective", it is good customer service and would make me want
to go back to that company in the future.
| | How hard is it to have the correct shipping address?
|
quite, from experience (usually several times a month), people who move, often
times forget to update addresses or forget to write the apartment number on their
address, usually they message me after they place the order but before I ship
it out but not always. mistakes happen there isn't a need to try and go thru
the hassle of trying to figure out how a buyer can pay several $ and get things
potentially complicated with taxes when you can save yourself time and hassle
by simply buying a new shipping label (or a few stamps).
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| Author: | zorbanj | | Posted: | May 16, 2024 20:47 | | Subject: | Re: Undeliverable Adress | | Viewed: | 31 times | | Topic: | Problem Order | |
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| In Problem Order, Nubs_Select writes:
| |
if its cheap shipping (such as in Canada which starts at about $2) then is it
worth the time to try and get the buyer to pay for shipping, then have payment
fees, possibly deal with taxes, etc
|
Yes, it is worth the time. Shipping in the US starts at ~ $4 and goes up from
there. Shipping is the same cost as it was the 1st time, just add in the 49 cent
Paypal per transaction fee and send a PayPal request, takes 10 seconds.
| | or just pay several $ out of pocket on extremely
rare occasions and as such providing great customer service? (and as mentioned
if it costs a lot on shipping then to charge them)
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Why should a seller pay for this out of pocket? If you as a seller makes a mistake,
do you expect the buyer to pay for it? This is mollycoddling, not "great
customer service". How hard is it to have the correct shipping address?
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| Author: | Nubs_Select | | Posted: | May 16, 2024 20:10 | | Subject: | Re: SALE TIME! Happy Shark Island up to 44% OFF | | Viewed: | 22 times | | Topic: | Sales | |
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| spooky sharks! 
just a heads up you may want to change this "I’m not responsible for lost,
stolen or damaged packages." as the seller is fully responsible for the package
until its marked as delivered. (and if over $600 or something until its signed
for)
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| Author: | Dhobeck | | Posted: | May 16, 2024 20:07 | | Subject: | Re: SALE TIME! Happy Shark Island up to 44% OFF | | Viewed: | 19 times | | Topic: | Sales | |
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| In Sales, Slayder writes:
| | Everyday is the SALE day NOW!
You MUST visit my store to help me feeding my shark!
She wants to grow bigger and smarter. And always happy for sure.
Appreciate you attention — https://store.bricklink.com/Slayder#/shop
PS: Yes, I'm living on island. And yes, there are some sharks swimming around.
And also yes, they are very happy.
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gobble gobble
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| Author: | Slayder | | Posted: | May 16, 2024 19:37 | | Subject: | SALE TIME! Happy Shark Island up to 44% OFF | | Viewed: | 68 times | | Topic: | Sales | |
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| Everyday is the SALE day NOW!
You MUST visit my store to help me feeding my shark!
She wants to grow bigger and smarter. And always happy for sure.
Appreciate you attention — https://store.bricklink.com/Slayder#/shop
PS: Yes, I'm living on island. And yes, there are some sharks swimming around.
And also yes, they are very happy.
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| Author: | MMillere | | Posted: | May 16, 2024 19:16 | | Subject: | Re: Printing Orders | | Viewed: | 29 times | | Topic: | Selling | |
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| Yes, in color, double sided. Still need to READ the color though as the color
pic is not always accurate.
I use it to pull the order, my checker uses it to check the order and pack it.
ALMOST eliminates mistakes, never had a complaint for including it.
HTH's
Milissa
In Selling, krystensprouse writes:
| | Need some opinions...
When you get an order and ship it out, do you print out their order and put it
in the package, and if so do you use color or black and white. Or do you not
even put one at all? Currently, I print out one sided black and white and was
told by my significant other that looks bad and cheap. Thoughts?
|
|
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| Author: | Caroline77 | | Posted: | May 16, 2024 19:03 | | Subject: | Re: Printing Orders | | Viewed: | 23 times | | Topic: | Selling | |
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| In Selling, krystensprouse writes:
| | Need some opinions...
When you get an order and ship it out, do you print out their order and put it
in the package, and if so do you use color or black and white. Or do you not
even put one at all? Currently, I print out one sided black and white and was
told by my significant other that looks bad and cheap. Thoughts?
|
I do, mostly because I use the check boxes to keep track of what I've pulled.
I'm sure if I had an iPad, I would just use that, but for now, I just have
a black and white printer.
I realize it's extra work, but I then double check on my PC for the correct
color and amount. I've caught mistakes that I've made pulling the parts
for color (which probably would be fixed if I had a color printed) and for part
count. Knock on wood, it's been a very long time since I've had a complaint
for missing something.
I'm sure most people don't care for the invoice, but I have gotten a
couple positive feedbacks thanking me for it.
I have my store capped at 75 lots (due to having to travel almost full time for
my job), but when I had unlimited lots, if the printed invoice pushed an order
over a weight threshold, I wouldn't bother.
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| Author: | popsicle | | Posted: | May 16, 2024 18:48 | | Subject: | Re: Printing Orders | | Viewed: | 46 times | | Topic: | Selling | |
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| In Selling, krystensprouse writes:
| | Need some opinions...
When you get an order and ship it out, do you print out their order and put it
in the package, and if so do you use color or black and white. Or do you not
even put one at all? Currently, I print out one sided black and white and was
told by my significant other that looks bad and cheap. Thoughts?
|
We send along the checklist used to process the order. Both order item and amount
are checked off with a bright highlighter. Printed in black (not color) at 80%
size to save on printer ink and paper costs, which is further trimmed of unprinted
surface before neatly folding no more than once, so that it's easy for the
order recipient to unfold and view.
There are other efforts we make that go to presentation. It's important,
presentation. Just how we and some other vendors I know and respect, have done
it. That said, as a buyer I don't expect nor really care that much, as long
as the order is properly packaged.
~popsicle
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| Author: | Nubs_Select | | Posted: | May 16, 2024 18:28 | | Subject: | Re: Undeliverable Adress | | Viewed: | 30 times | | Topic: | Problem Order | |
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| | | Ah I disagree on this one; if it's the buyers fault (typo in address...)
then they've got to pay to ship again.
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if its cheap shipping (such as in Canada which starts at about $2) then is it
worth the time to try and get the buyer to pay for shipping, then have payment
fees, possibly deal with taxes, etc or just pay several $ out of pocket on extremely
rare occasions and as such providing great customer service? (and as mentioned
if it costs a lot on shipping then to charge them)
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Netherlands, Limburg
USA, Virginia
Canada, Ontario
