  
| Author: | JMBricks21  | | Posted: | May 1, 2024 19:57 | | Subject: | Duplicate line items in order | | Viewed: | 74 times | | Topic: | Technical Issues | |
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| I just received an order, and every item that was ordered shows up as two lines
with the exact same number of items ordered and the exact same number of items
remaining in my inventory (partial image below). The total number of items (136)
at the bottom adds up to the sum of all the lines, including the duplicates.
This seems to be a problem, as it indicates I have twice as many items available.
However, when I check my inventory, it matches a single line, not the sum of
the two lines. For example, I had 38 black technic axles, and the buyer appears
to have ordered 2x17=34, but my inventory says I still have 21 left. The total
cost of the order amounts to all the items, including the duplicates. Anyone
else ever have this issue?
Thanks in advance.
Adam
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Message Has 2 Replies:  Re: Duplicate line items in order - Stellar (3504)  | [...] Try to contact the customer to see what they intended to buy. Do you have clicked separate order batches on the bottom of the order screen? Moved to Technical Issues [...]
(15 days ago, May 2, 2024, to Technical Issues) |
3 Messages in this Thread: Msg 1 « - JMBricks21 (306) 15 days ago May 1, 2024 to Technical Issues
 Msg 2 - Nubs_Select (3776) 15 days ago May 1, 2024 to Technical Issues
 Msg 3 - Stellar (3504) 15 days ago May 2, 2024 to Technical Issues
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| This message was moved from Selling to Technical Issues on May 2, 2024 by Stellar (3504) |
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USA, Maryland
