Discussion Forum: Problem Order: Message 1469391
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 Author: UTLF View Messages Posted By UTLF
 Posted: May 14, 2024 01:16
 Subject: Re: Bricklink admins not responding
 Viewed: 66 times
 Topic: Problem Order
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UTLF (1267)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 27, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: UTLF
You need to understand that Bricklink is owned by a small family company that
struggles to make ends meet each and every month, so they don't have the
time or resources to improve things that actually matter.

The help desk has, at the very least, a 4 month backlog (as people have been
saying for the past 12 months) and there's (allegedly) only 1 guy dealing
with all the support tickets. He's locked in the cold, dark basement and
only given saltine crackers and milk for sustenance. He hasn't seen the light
of day since he was hired 5 years ago, and all he knows is the bluish hue of
the computer screen that degrades his retinas day-by-day. Please cut Bricklink
some slack, they're doing all they can to help the userbase.

Consider donating more money with your monthly fees so they can maybe hire more
customer service people for the umpteenth time in the past 2 years... maybe that'll
help, or maybe they'll just get better at brainstorming excuses as to
why they're getting nothing meaningful done; it's like gambling, but
without the fun or chance to win anything.

Message is in Reply To:

View Thread Bricklink admins not responding - NicklasDK (1938)
I wonder what happened to this site after Lego took over. Theres absolutely no response whatsoever from the admins when requesting a NSS removed. I have been trying for 2 months [...]
(14 days ago, May 14, 2024, to Problem Order)

10 Messages in this Thread:

 Msg 1 - NicklasDK (1938) 14 days ago May 14, 2024 to Problem Order
 Msg 2 « - UTLF (1267) 14 days ago May 14, 2024 to Problem Order
 Msg 3 - LegendaryConch (37) 14 days ago May 14, 2024 to Problem Order
 Msg 4 - yorbrick (1185) 14 days ago May 14, 2024 to Problem Order
 Msg 5 - SylvainLS (46) 14 days ago May 14, 2024 to Problem Order
 Msg 6 - Saitobricks.ca (37) 14 days ago May 14, 2024 to Problem Order
 Msg 7 - ErwinNL (622) 14 days ago May 14, 2024 to Problem Order
 Msg 8 - Saitobricks.ca (37) 14 days ago May 14, 2024 to Problem Order
 Msg 9 - 1001bricks (52444) 14 days ago May 14, 2024 to Problem Order
 Msg 10 - Cob (3568) 14 days ago May 14, 2024 to Problem Order

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