Author:  infinibrix  Posted:  May 13, 2024 03:45  Subject:  Re: Sam Kerr Minifigure using wrong hair design??  Viewed:  37 times  Topic:  Catalog Cancel Reply

BrickLink ID Card infinibrix (5017) Location:  United Kingdom, England Member Since Contact Type Status Jul 1, 2013 Seller Store: infinibrix

In Catalog, TheBrickGuys writes:    In Catalog, infinibrix writes:    In Catalog, TheBrickGuys writes:    In Catalog, infinibrix writes:    In Catalog Requests, infinibrix writes:    I've just had a customer complain that my Sam Kerr isn't genuine?   *  soc155 (Inv) Samantha Kerr - Red Soccer Uniform Minifigures: Sports: Soccer However whilst its accurate as per Bricklink and Brickset it seems the set comes with alternate hair pieces and whilst it may seem okay to use either it really ought to match with the instructions which actually use:-   *  17630 Minifigure, Hair Straight Cut and Short Ponytail Parts: Minifigure, Hair The promotional images of Sam Kerr holding the minifig also show it with this hair design:- https://jaysbrickblog.com/news/lego-40634-lego-icons-of-play-and-play-unstoppable-campaign-revealed/ I didn't choose the correct colour for the macro so hair should be the Dark Brown one found in the set rather than the black one I've displayed Just to be clear, which hair piece did you include with the figure you sent to your customer? Jim. The one as per Bricklinks catalog however my customer was an ebay customer That could make it a tuff one to resolve. You could send him a link to the minifigure here on BrickLink and inform him that it is correct as BrickLink is owned by The Lego Group and if that dose not work you could offer to send him the other hair piece and file it under a learning curve - that is probably what I would do if the BrickLink did not satisfy your customer. Jim Well yes though its not so much that I have an issue with the resolution side should my buyer be unwilling to accept the reference links I've used but rather wanting to advise BL that on this very rare occasion its not cataloged correctly in line with their minifig policy also I have a feeling even someone buying here may question why it doesn't match with the promotional images/instructions etc... Personally I think the one used in the catalog is an overall better match for the real person which is probably why the catalog contributor assumed it was the correct one to use

Message is in Reply To:

Re: Sam Kerr Minifigure using wrong hair design?? - TheBrickGuys (13301)

[...] That could make it a tuff one to resolve. You could send him a link to the minifigure here on BrickLink and inform him that it is correct as BrickLink is owned by The [...] (16 days ago, May 12, 2024, to Catalog)

9 Messages in this Thread:

 Msg 1 - infinibrix (5017) 16 days ago May 12, 2024 to Catalog
 Msg 2 - infinibrix (5017) 16 days ago May 12, 2024 to Catalog
 Msg 3 - TheBrickGuys (13301) 16 days ago May 12, 2024 to Catalog
 Msg 4 - infinibrix (5017) 16 days ago May 12, 2024 to Catalog
 Msg 5 - TheBrickGuys (13301) 16 days ago May 12, 2024 to Catalog
 Msg 6 « - infinibrix (5017) 15 days ago May 13, 2024 to Catalog
 Msg 7 - Turez (43) 16 days ago May 12, 2024 to Catalog
 Msg 8 - infinibrix (5017) 15 days ago May 13, 2024 to Catalog
 Msg 9 - Turez (43) 15 days ago May 13, 2024 to Catalog