Discussion Forum: Feedback: Message 1469182
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 Author: CSC View Messages Posted By CSC
 Posted: May 12, 2024 23:27
 Subject: USPS shows delivered
 Viewed: 139 times
 Topic: Feedback
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CSC (727)

Location:  USA, Washington
Member Since Contact Type Status
Feb 5, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Not Just Collectibles
Hello everyone,

I had been contacted by a buyer saying "Hi, just letting you know that this
item was not received even though the post office says it was put in my mailbox
yesterday. i have filed a inquiry with USPS but i'm not hopeful."

Now the buyer left neutral feedback for not receiving an item.

I have provided tracking and it shows "Delivered, In/At Mailbox"

Now while I understand that this is frustrating for the buyer, what else can
I do and is there a way to get this feedback removed?

The buyer said in his feedback "Didn’t receive item. Seller did not offer
anything for lost items!"

Again, I understand the frustration, but why should I offer something for a lost
item that was lost by USPS or placed in the wrong mailbox?

Thanks

Message Has 5 Replies:

View Thread Re: USPS shows delivered - kittybrickz (193)
[...] Bricklink policies outline that a seller is responsible for a package until the customer recieves it. Perhaps one of the more experienced sellers can read into that and [...]
(15 days ago, May 12, 2024, to Feedback)
View Thread Re: USPS shows delivered - Nubs_Select (3801)
Tho you are fully responsible for the package even if usps looses it you are only responsible until its marked as delivered (or if over $600 or something also signed for) [...]
(15 days ago, May 13, 2024, to Feedback)
View Thread Re: USPS shows delivered - Brickman4you (1929)
[...] [...] That really sucks for you, as seems buyer also lost package on May 13, 2023. Maybe their location is not secure, or postal incompetence in that area, or buyer [...]
(15 days ago, May 13, 2024, to Feedback)
View Thread Re: USPS shows delivered - bahpstore (21115)
[...] USPS has location code for where that delivered scan was mas done. However it won't help if your buyer's address has an apartment #, it won't be that accurate. [...]
(15 days ago, May 13, 2024, to Feedback)
View Thread Re: USPS shows delivered - cosmicray (3496)
[...] What value was involved in the order ? Did it exceed the $100 standard coverage provided by USPS ? Nita Rae
(15 days ago, May 13, 2024, to Feedback)

12 Messages in this Thread:

 Msg 1 « - CSC (727) 15 days ago May 12, 2024 to Feedback
 Msg 2 - kittybrickz (193) 15 days ago May 12, 2024 to Feedback
 Msg 3 - jennnifer (3535) 15 days ago May 13, 2024 to Feedback
 Msg 4 - CSC (727) 15 days ago May 13, 2024 to Feedback
 Msg 5 - Nubs_Select (3801) 15 days ago May 13, 2024 to Feedback
 Msg 6 - Brickman4you (1929) 15 days ago May 13, 2024 to Feedback
 Msg 7 - bahpstore (21115) 15 days ago May 13, 2024 to Feedback
 Msg 8 - jennnifer (3535) 15 days ago May 13, 2024 to Feedback
 Msg 9 - bahpstore (21115) 15 days ago May 13, 2024 to Feedback
 Msg 10 - cosmicray (3496) 15 days ago May 13, 2024 to Feedback
 Msg 11 - CSC (727) 15 days ago May 13, 2024 to Feedback
 Msg 12 - Swatson217 (498) 14 days ago May 13, 2024 to Feedback

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