Author:  W_C_B  Posted:  May 11, 2024 21:09  Subject:  Buyer used wrong address forgot app. #  Viewed:  159 times  Topic:  Shipping Cancel Reply

BrickLink ID Card W_C_B (235) Location:  USA, New York Member Since Contact Type Status Dec 1, 2019 Seller   Store: Long Island Bricks.

Hi everyone, been selling on bricklink now for a few years and came across this today. This person who purchased from me is new to bricklink and I guess did not put there apartment number on their address under their Paypal account when completing the transaction. The package was supposed to be delivered today but being sent back to me now for an incorrect address. The buyer is asking me If I can re-send the order when I get the package back with their apartment number added to the address. I would think the buyer has to update their address on their end in their Paypal account right or am I wrong, IDK. Also in this situation would you charge the buyer another shipping label with a new tracking number? Kind of of need some help on this one. Thanks Will

Message Has 4 Replies:

Re: Buyer used wrong address forgot app. # - SezaR (1397)

[...] For seller protection, what matters is the address that appears on the PayPal transaction record, i.e. the one used at the time the buyer paid. [...] Absolutely yes. [...] (16 days ago, May 12, 2024, to Shipping)

Re: Buyer used wrong address forgot app. # - zero42593 (1613)

The buyer might be able to stop the return if he goes to his post office ASAP and tells them what happened, if not yes he needs to pay for shipping again. The issue with that [...] (16 days ago, May 12, 2024, to Shipping)

Re: Buyer used wrong address forgot app. # - brac.brick (1124)

[...] this happened to me, it actually showed up and I emailed the buyer to tell them they didn;t have the correct address, did they want to pay the shipping again and i would [...] (16 days ago, May 12, 2024, to Shipping)

Re: Buyer used wrong address forgot app. # - cosmicray (3496)

[...] Depending on whom is generating your postage, you may be able to detect these prior to buying the postage. An address that is incomplete, or dubious, may not be able [...] (16 days ago, May 12, 2024, to Shipping)

5 Messages in this Thread:

 Msg 1 « - W_C_B (235) 16 days ago May 11, 2024 to Shipping
 Msg 2 - SezaR (1397) 16 days ago May 12, 2024 to Shipping
 Msg 3 - zero42593 (1613) 16 days ago May 12, 2024 to Shipping
 Msg 4 - brac.brick (1124) 16 days ago May 12, 2024 to Shipping
 Msg 5 - cosmicray (3496) 16 days ago May 12, 2024 to Shipping