  
| Author: | yorbrick  | | Posted: | May 9, 2024 17:04 | | Subject: | Re: Buyer hasn't received item, I have POP | | Viewed: | 37 times | | Topic: | Selling | |
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| In Selling, AppleMacJack writes:
| | Hopefully this is the right space to ask this:
My buyer has messaged stating they haven't received their item - I have proof
of posting but no tracking info and have already submitted a missing letter claim
with Royal Mail.
I'm wondering what I should do:
1. refund the buyer and hope Royal Mail don't tell me they've already
delivered the item?;
2. wait for Royal Mail to respond which could take another few days, and my buyer
has already sent several messages as they want their items?
Any advice would be appreciated!
|
If you only have proof of posting, Royal Mail won't know if it has been delivered.
They will likely refund you anyway, so refund the buyer.
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Message is in Reply To:  Buyer hasn't received item, I have POP - AppleMacJack (169) | Hopefully this is the right space to ask this: My buyer has messaged stating they haven't received their item - I have proof of posting but no tracking info and have already [...]
(19 days ago, May 9, 2024, to Selling) |
7 Messages in this Thread: Msg 1 - AppleMacJack (169) 19 days ago May 9, 2024 to Selling
 Msg 2 - SezaR (1397) 19 days ago May 9, 2024 to Selling
Msg 3 - v100Bricks (149) 19 days ago May 9, 2024 to Selling
Msg 4 « - yorbrick (1185) 19 days ago May 9, 2024 to Selling
Msg 5 - Nubs_Select (3801)  19 days ago May 9, 2024 to Selling
  Msg 6 - 1001bricks (52444) 19 days ago May 9, 2024 to Selling
Msg 7 - Familybuild (107) 18 days ago May 10, 2024 to Selling
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United Kingdom, England
