  
| Author: | v100Bricks  | | Posted: | May 9, 2024 17:03 | | Subject: | Re: Buyer hasn't received item, I have POP | | Viewed: | 40 times | | Topic: | Selling | |
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| I’ve had quite a few delays recently with Royal Mail, both as a buyer and a seller,
but they have got there eventually.
I would ask the buyer to be patient for a week to 10 days before actioning the
refund.
I would raise the case with RM as soon as they allow as sometime that magically
causes the package to appear.
That said if the buyer does not agree, you are obliged to refund within a reasonable
time.but what’s is reasonable…
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Message is in Reply To:  Buyer hasn't received item, I have POP - AppleMacJack (169) | Hopefully this is the right space to ask this: My buyer has messaged stating they haven't received their item - I have proof of posting but no tracking info and have already [...]
(19 days ago, May 9, 2024, to Selling) |
7 Messages in this Thread: Msg 1 - AppleMacJack (169) 19 days ago May 9, 2024 to Selling
 Msg 2 - SezaR (1397) 19 days ago May 9, 2024 to Selling
Msg 3 « - v100Bricks (149) 19 days ago May 9, 2024 to Selling
Msg 4 - yorbrick (1185) 19 days ago May 9, 2024 to Selling
Msg 5 - Nubs_Select (3801)  19 days ago May 9, 2024 to Selling
  Msg 6 - 1001bricks (52444) 19 days ago May 9, 2024 to Selling
Msg 7 - Familybuild (107) 18 days ago May 10, 2024 to Selling
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United Kingdom, Scotland
