  
| Author: | zorbanj  | | Posted: | Apr 22, 2024 10:17 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 70 times | | Topic: | Problem Order | |
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| https://www.bricklink.com/help.asp?helpID=110
How to Complete a Non-Shipping Seller Alert:
Go to the Problem Order page and select an option to cancel the order. This option
will appear two weeks after initiating the Non-Shipping Seller Alert.
In Problem Order, Mkwill96 writes:
| | Hi, I am having an issue with a seller that does not respond to any of my messages
and is refusing to ship the order after payment. It has been a month since payment
was made and seller constantly lies about shipping dates, says they'll be
shipped in 2 days only to delay it and not respond to me after. On one of the
orders I've cancelled he's said that he's initiated a refund, it
has been 2 weeks since and I haven't received my money back so I contacted
my bank, only to be told that no refund was initiated.
I have filed a dispute but my bank is telling me to cancel the order, only then
can they do something about it but if I cancel the order, I have to mark the
NSS as complete eventhough it isn't.
These orders are about £2.5k in total and I really need some advice and guidance
on what to do here. Any help is appreciated, many thanks!
Seller 'Collectabrick'
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Message is in Reply To: 8 Messages in this Thread:  Msg 1 - Mkwill96 (10) 1 month ago Apr 22, 2024 to Problem Order
 Msg 2 - peregrinator (778)  1 month ago Apr 22, 2024 to Problem Order
  Msg 3 - Mkwill96 (10) 1 month ago Apr 22, 2024 to Problem Order
Msg 4 - peregrinator (778) 1 month ago Apr 22, 2024 to Problem Order
Msg 5 - yorbrick (1185) 1 month ago Apr 22, 2024 to Problem Order
Msg 6 - peregrinator (778) 1 month ago Apr 22, 2024 to Problem Order
Msg 7 - yorbrick (1185) 1 month ago Apr 22, 2024 to Problem Order
Msg 8 « - zorbanj (823) 1 month ago Apr 22, 2024 to Problem Order
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USA, New Jersey
